VIA INN NAGOYA SHINKANSENGUCHI JR-West Group

VIA INN NAGOYA SHINKANSENGUCHI JR-West Group Reviews

VIA INN NAGOYA SHINKANSENGUCHI JR-West Group

4-5 Takebashi Cho, Nakamura Ward, Nagoya City, Aichi Prefecture, 453-0016, JapanView Hotel Details
VIA INN NAGOYA SHINKANSENGUCHI JR-West Group
VIA INN NAGOYA SHINKANSENGUCHI JR-West GroupVIA INN NAGOYA SHINKANSENGUCHI JR-West GroupVIA INN NAGOYA SHINKANSENGUCHI JR-West Group
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Guest Reviews of VIA INN NAGOYA SHINKANSENGUCHI JR-West Group

9.1/10
Great
534 review
Verified reviews
Location9.1
Amenities8.8
Service9.1
Cleanliness9.3
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All reviews(534)
Positive reviews(527)
Reviews with photos/video(150)
Near shopping area(68)
Convenient for shopping(64)
Easy to get around(48)
Great value for money(40)
Small room size(32)
Friendly front desk staff(18)
Nice bathtub(10)
Luggage delivery service(8)
Negative reviews(7)
YT88
Single Room A-Non-Smoking
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 12, 2025
I really enjoyed my stay at VIA INN Nagoya Shinkansen-guchi! The location is excellent — it’s very close to Nagoya Station, just about a 10-minute walk away, so getting around the city is super convenient. There’s a Family Mart right downstairs and a Lawson within 3 minutes’ walk, which is very handy. The area also has plenty of great places to eat, including several ramen shops. One pleasant surprise was discovering a huge Aeon supermarket just a 10-minute walk away — and it’s open 24 hours! Perfect for grabbing late-night snacks or doing some quick shopping. The hotel itself is very clean, comfortable, and well-maintained. The room felt cozy, and the staff were friendly and helpful. Overall, it’s an excellent choice for both business and leisure travelers. Highly recommended! 🌟
Response from Property: Thank you very much for staying with us.We are extremely pleased to receive the highest rating. Thank you very much.We are delighted that you praised our strengths, such as our great location and cleanliness,and the areas we focus on.We look forward to your next visit.Manager, Via Inn Nagoya Shinkansenguchi
Guest User
Single Room A-Non-Smoking
Stayed in Sep 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 13, 2025
Love the location just minutes from Nagoya station. A family mart downstairs makes it so convenient. Also near a halal restaurant across the road. Room is very clean but a bit small but perfect for solo traveller.
Response from Property: Thank you for staying at Via Inn Nagoya Shinkansenguchi.We are very pleased to hear that you had a comfortable stay.As you mentioned, our hotel is located about a 5-minute walk from Nagoya Station, and there is a Family Mart on the first floor, making it very convenient.We hope you will use our hotel again when you visit Nagoya.Manager, Via Inn Nagoya Shinkansenguchi
Guest User
Economy Twin Room-Non-Smoking
Stayed in Sep 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 9, 2025
Nothing to fault with hotel. Only reason I didn’t rate it 5 stars is due to wait for washing machine. This could be issue with other guests.  We had to send luggage to another city and the staff were extremely helpful with this.
Response from Property: Thank you for staying at Via Inn Nagoya Shinkansenguchi.We are very honored to receive your compliments about our staff and the hotel.However, we apologize for the inconvenience caused by the long delay when using the washing machine.We will take your valuable feedback into consideration.Thank you for taking the time to post a review today.All of our staff look forward to welcoming you back.Manager of Via Inn Nagoya Shinkansenguchi
Anonymous User
Double Room-Non-Smoking
Stayed in Aug 2025
Couple
22 review
9.0/10
Great
Posted on Sep 27, 2025
The hotel is close to Nagoya Station, room is small, service is good, breakfast is yummy.
Response from Property: Thank you for staying at Via Inn Nagoya Shinkansenguchi.We are glad that you enjoyed your breakfast.We will continue to strive to provide you with the best possible customer experience.We look forward to seeing you again.　Via Inn Nagoya Shinkansenguhi Manager
Guest User
Economy Twin Room-Non-Smoking
Stayed in Oct 2025
Couple
4 review
8.0/10
Very Good
Posted on Nov 19, 2025
Everything is good
Response from Property: Thank you very much for using Via Inn Nagoya Shinkansenguchi.We are relieved to hear that you had a comfortable stay.Were there any questions you needed during your stay?Please feel free to ask our staff if you need anything.We hope that your trip to Japan was a wonderful memory.Please be sure to stay with us again the next time you visit Nagoya.All of our staff look forward to seeing you again.Via Inn Nagoya ShinkansenguchiManager
Guest User
Twin Room Non Smoking
Stayed in Jun 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Jul 23, 2025
Good location, close to coffee shop and family mart is just downstairs.
Response from Property: Thank you very much for staying at Via Inn Nagoya Shinkansenguchi. We are also honored to receive your kind words about the location.As you mentioned, our hotel has a Family Mart on the first floor, which has been well received by other guests.Thank you for taking the time to post a review today despite your busy schedule.All of our staff look forward to welcoming you back again. Manager, Via Inn Nagoya Shinkansenguchi
gigigigigi
Double Room-Non-Smoking
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on May 24, 2025
stayed there to travel to see Stray Kids concert in shizuoka. small rooms but close to station, friendly staff, amenities, self-laundry ~ one happy guest.
Response from Property: Thank you for using Via Inn Nagoya Shinkansenguchi.I see you went to the Stray Kids concert.It's very popular, so there were many people staying at our hotel for the same reason.The atmosphere of a concert is out of the ordinary and very stimulating.We are glad that you had a wonderful memory.We are very happy to hear that you were satisfied with your stay at our hotel.If you have the opportunity, such as when your favorite artist holds a concert, please come to Japan again.We hope that you will consider staying at Via Inn when that happens.All of our staff look forward to welcoming you back.Thank you for your review.Manager of Via Inn Nagoya Shinkansenguchi
TERATI KOANANTAKUL
Single Room A-Non-Smoking
Stayed in Sep 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Oct 29, 2025
The location is superb. The room is clean and well organized. The only drawback thing is the breakfast. They serve less meat, unfortunately just small bowl of eel-rice.
Response from Property: Thank you very much for choosing Hotel Via Inn Nagoya Shinkansen-guchi.However, we sincerely apologize that we were unable to provide you with a satisfactory breakfast experience.While we cannot immediately resolve this issue, we will make every effort to improve and implement changes to ensure the satisfaction of our future guests.Thank you for taking the time to provide us with your valuable feedback.Hotel Via Inn Nagoya Shinkansen-guchi, General Manager
Ron4u
Double Room-Non-Smoking
Stayed in Sep 2025
Couple
5 review
7.0/10
Posted on Oct 30, 2025
Nothing Much to Say, I just had the place to rest, bit far from Super Markets, Whereas there was Convenience Store just right to the store. Rooms where compact
Response from Property: Thank you very much for using our hotel.We are very pleased that you were satisfied with your stay. Thank you.We are also honored to receive your praise for our convenient location, one of our hotel's strengths.We will continue to strive to provide you with an even better stay in the future.We hope you will use our hotel again on your next visit to Nagoya.All of our staff look forward to seeing you.Manager, Via Inn Nagoya Shinkansenguchi
Cheylyn
Double Room-Non-Smoking
Stayed in Aug 2025
Traveling with friends
11 review
9.5/10
Amazing
Posted on Sep 7, 2025
There is a family mart downstairs and few cafes around the hotel. About 7 minutes walking distance from JR Nagoya station. Extra few minutes walk from Meitetsu Nagoya station. The staffs are helpful and friendly. I also stored my luggage with hotel reception before check-in time.
Response from Property: Thank you for staying at Via Inn Nagoya Shinkansen Exit.Our hotel is within walking distance of Nagoya Station. You can store your luggage at the front desk before check-in on the day of arrival or on the day of check-out.Additionally, guests have mentioned that the 24-hour convenience store on the first floor is very convenient.We were delighted to meet you during this beautiful season of cosmos flowers.We would be honored if you would choose our hotel again when visiting Nagoya.VIAINN Nagoya Shinkansen Exit Manager
Guest User
Double Room-Non-Smoking
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 30, 2025
Nice place. Close to stations. Easy to get to places. A convenient store right next to it. Highly recommend.
Response from Property: Thank you very much for staying at Via Inn Nagoya Shinkansenguchi. Our hotel is within walking distance from Nagoya Station.There is also a convenience store on the first floor of our hotel, which has been very well received. We hope you will use our hotel when you visit Nagoya. Thank you for taking the time to post a review.　Manager of Via Inn Nagoya Shinkansenguchi
spyeeew
Twin Room Non Smoking
Stayed in Jan 2025
Family
25 review
10/10
Outstanding
Posted on Feb 24, 2025
Good location just diagonally opposite the JR station less than 5 min walk. The staff and friendly and helpful.
Response from Property: Thank you for staying in our Via Inn Nagoya Shinkansenguchi. We are so happy to know that you are satisfied with your stay and to receive good compliments regarding location and staff service. As you mentioned, it will take only 5 to 7 minutes from Nagoya station.Thank you so much for taking your time to give review in your busy schedule.We look forward to see you again in future.Via Inn Nagoya Shinkansen Manager
Siska Desnanda
Double Room-Non-Smoking
Stayed in May 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Aug 6, 2025
Good,
Response from Property: Thank you for staying at Via Inn Nagoya Shinkansenguchi.We are very pleased to hear that you had a comfortable stay. Thank you for taking the time to write a review despite your busy schedule. We look forward to welcoming you back soon.Manager, Via Inn Nagoya Shinkansenguchi
Porfarng
Double Room-Non-Smoking
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on May 2, 2025
Good service, good location, small room
Response from Property: Thank you very much for staying at Via Inn Nagoya Shinkansen-guchi.We are glad that you are satisfied with the traffic environment and our services.We look forward to welcoming you back to Nagoya and staying at Via Inn Nagoya Shinkansenguchi.Via Inn Nagoya Shinkanguchi Manager
Anonymous User
Double Room-Non-Smoking
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 13, 2025
great value. good walking distances to nagoya station (around 5 min walks). good inroom tv which can use to watch netflix, youtube, and other apps.
Response from Property: Thank you for staying at the Via Inn Nagoya Shinkansenguchi.We are very pleased to hear that you had a comfortable stay.As you mentioned, our hotel is located just a 5-minute walk from Nagoya Station, making it extremely convenient.We hope that you will use our hotel again when you visit Nagoya.Manager, Via Inn Nagoya Shinkansenguchi