Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.0/10
Great
RRenjianzhengdaoHarveyAlthough it is a bit far from Niagara Falls, it takes about 40 minutes to drive. This hotel is very cost-effective, the room is spacious and clean, the breakfast in the morning is quite satisfactory, and the front desk service is very friendly!
55m36688The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!
TTh14888The room was clean and large, the amenities are ok if a bit dated.
Some cons: there was a hidden $20 “resort fee” that is charged as part of your holding deposit that is not refunded.
Each time you enter the hotel you have to cross the casino floor and potentially produce ID.
There isn’t much nearby in the way of shops, restaurants, etc.
They even charge you for bottled water, so best to bring your own or get some from 7/11.
JJLLWongRoom was clean and hotel put us on higher floor so we got a better view. Small coffee maker in the room. Double beds in room are comfortable. The drainage in our bath room was not working well, after informing the front desk, they sent their maintenance staff Rafael to check within minutes. A very short walk to the falls and linked way over to Canada. There is a tourist information counter on ground floor and saw some tourists engaged guides for their day out. Very simple breakfast served from 7am - 10am but good enough for my family. Have free coffee and hot water dispenser on ground floor available for guests. Overall a satisfying stay.
AAnonymous UserHotel is old and outdated. They charged additional approx $10 daily for amenities like wifi & pool which are free for most of the hotels now! No toothbrush, no slipper, no hot water etc.
Location is good, minutes walk to state park and rainbow bridge.
GGuest UserCheck in was poor, the staff is poorly trained. Despite having a fully paid up booking my card was debited $87, for which they had no answer except apologising.
They said they’ll looking into the matter but can’t do anything for now. They didn’t issue me a credit note for the amount charged.
There was no wifi in the entire hotel during our entire stay , for which they could again only apologise 😡. They couldn’t get it up in 48 hours!
Breakfast was served with a frown,no smiling faces, except Mr Liberta who was helpful and courteous.
They couldn’t serve plain hot milk and gave unripe fruits ( oranges and bananas) during breakfast .
GGuest UserWe stayed for two nights and did not set the do not disturb function, but the room was not cleaned. The service attitude of the restaurant was very poor, probably because we are Chinese. My daughter speaks very good English, but she basically ignored me. I booked a room for two days, and on the second day I went to the restaurant and was told that we only had breakfast for one day. I went to the front desk to find it again, and it was only then that I could get it. This is also a five-star hotel. In a word, it is a pain to stay in a hotel abroad, and Ctrip has no advantages abroad.
GGuest UserGood location! It's walking distance to Niagara Falls State Park about 6 min. The room was big enough, a little outdated room but the bed was great and comfortable. It's perfect place if you are looking for an affordable room just for sleep. Generally, hotels in NY side of Niagara Falls are outdated to compare to Canadian side. I am satisfied with this stay!
RRajnandaniLoved this hotel especially the hotel staff (especially a very kind lady who helped with my baby’s milk at 11 pm in night) are super friendly and accommodative. The hotel is very clean and the rooms were spacious. Loved our stay.
SShuiaThe location is very good, just next to the waterfall, there are various small shops downstairs, very convenient, when I went to winter, there were few pedestrians on the road, there was a Chinese food nearby, and you could find it on the map. I arrived early, before the check-in time, I saved my luggage for me, and I can go out to play directly.