Mercury Phu Quoc Resort & Villas

Mercury Phu Quoc Resort & Villas Reviews

Mercury Phu Quoc Resort & Villas

Duong To Hamlet, Duong To Commune, Duong To, Phu Quoc Island, An Giang Province, VietnamView Hotel Details
Mercury Phu Quoc Resort & Villas
Mercury Phu Quoc Resort & VillasMercury Phu Quoc Resort & VillasMercury Phu Quoc Resort & Villas
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Guest Reviews of Mercury Phu Quoc Resort & Villas

8.2/10
Very Good
112 review
Verified reviews
Location8.0
Amenities8.1
Service8.6
Cleanliness8.2
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All reviews(112)
Positive reviews(107)
Reviews with photos/video(67)
Clean pool(33)
Great swimming pool(33)
Delicious breakfast(26)
Close to airport(25)
Offers pick-up/drop-offs(24)
Easy to get around(16)
Loved the beach(13)
Large rooms(8)
Negative reviews(5)
Beng Lai Tan
Premium Pool View Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 4, 2025
Very good services and breakfast provided. Good location and sea view. Highly recommended for holiday trips
Response from Property: Dear Mr/Mrs. Beng Lai Tan,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your review, we are so glad to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life!Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Dr Holidays
Premium Pool View Room
Stayed in Sep 2025
Couple
11 review
10/10
Outstanding
Posted on Oct 24, 2025
Nice & clean- Really recommend Quite and friendly staff
Response from Property: Dear Dr Holidays,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience during your stay. We are so glad to know that you have a wonderful time at Mercury. And we sincerely appreciate your suggestion, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Luxury Pool Villa
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 17, 2025
Amazing place to stay with your family. I took a Villa and it was a nice experience with the pool right outside our window, breakfast is excellent!
Response from Property: Dear Valued guest!Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for choosing Mercury Phu Quoc resort and villas for your vacation. It was our great pleasure to have you at our resort for a relaxing beach holiday. We sincerely appreciate your encouraging words. It truly means a lot to us, help us to grow and improve our service every day.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Premium Pool View Room
Stayed in May 2025
Couple
11 review
9.0/10
Great
Posted on Jun 24, 2025
Phu Quoc Mercury Resort is a charming and tranquil getaway located on the serene island of Phu Quoc, Vietnam. Nestled amidst lush greenery and offering scenic views of the surrounding landscape, this resort provides a peaceful retreat for travelers seeking relaxation and a touch of luxury.
Response from Property: Dear Valued guest,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury. We sincerely appreciate your encouraging words. It truly means a lot to us, help us to grow and improve our service every day.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Luxury Pool Villa
Stayed in Apr 2025
Couple
2 review
7.5/10
Posted on May 31, 2025
The resort provides airport shuttle service which is very convenient. When we checked in at around 7pm, it was raining heavily and the hotel was so generous to give out restaurant coupons for food and drinks so we could stay to have our dinner. Buffet breakfast has quite a variety and with fresh fruit.The pool villa was another great offer from them , we just walked out from our villa and the pool was just outside with at least 500 m long. We have loved it. As our villa was at the end so it was liked a private pool to ourselves. The beaches weren’t too good as waves were so big and we found out two big drainages were leading to the sea from the villa. Overall it was quite a good stay for us.
Response from Property: Dear Valued Guest,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Serene Ong Seok Hoon
Premium Pool View Room
Stayed in Apr 2025
Couple
5 review
7.0/10
Posted on May 20, 2025
Hotel provides free airport pickup and dropoff, shuttle bus explore trip, free teatime and free kayak. Really appreciated. Beach front hotel.
Response from Property: Dear Ms. Serene Ong Seok Hoon,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Premium Pool View Room
Stayed in Apr 2025
Solo traveler
11 review
8.5/10
Very Good
Posted on May 5, 2025
Amazing staff and service. Staff was kind to pack the breakfast for me since my flight was early in the morning. It was really delicious and full of hearts. And the foods there was nice and price is very reasonable. Room us spacious. Down of it is old property. And Wall soundproofing is totally faulty :( I woke up 3am in the morning due to noise next door and inspect noise from outside. Overall good choice to stay 1Night for airport. However you must knw what you expect.
Response from Property: Dear Ms. Jung,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are very happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury. And we really appreciate your opinions, it helps us to grow and improve our service every day.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
AdRaInKe
Beachfront Villa
Stayed in Apr 2025
Solo traveler
73 review
5.0/10
Posted on May 5, 2025
The hotel is fine but would there are lots of improvements to be had. In the gym, both running machines dont work. There is a level of upkeep that is not present. The private pool was great but the pool cleaners did a poor job. One time there were 2 dead frogs in the pool and the cleaners saw it and did nothing until i told them to get a net. The next night there was about 100 dead flies in the pool and from 6-11am not one cleaner bothered to clean the pool despite checking the pool. The beach is just average and there are a lot of ants and flies. Additionally, on check out i was accused of taking a glass from the bathroom - something i did not do. The glass was still in the bathroom.
Response from Property: Dear Mr. Adralnke,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury Phu Quoc resort and villas. We deeply regret the inconvenience that caused to you. Resort Management board has already worked with all concerned departments to check and resolve the problem immediately. We always try our best to bring our customers a truly relaxing vacation at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
MeganLo
Premium Pool View Room
Stayed in Mar 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on May 6, 2025
It was an amazing stay ! We enjoyed every moment, staff were amazing, amenities were excellent, location was great because they had access to taxis and a shuttle. Very clean too !
Response from Property: Dear Mr. Meganlo,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience during your stay. We are very delighted to know that you have a wonderful time at Mercury.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
LMilagre
Premium Pool View Room
Stayed in Mar 2025
Couple
17 review
8.0/10
Very Good
Posted on Apr 11, 2025
Great value for money with a few downsides. This beachfront hotel is a great place to relax. The breakfast is good, the pool area is excellent, and there’s live music in the late afternoon — perfect for unwinding. Overall, it offers great value for the price, and the front desk staff were generally very friendly. That said, I had a negative experience with the restaurant, which took over an hour to serve a simple spring roll. I eventually had to cancel the order to avoid missing my flight. Also, while the gym looks well-equipped at first glance, many machines were broken.
Response from Property: Dear LMilagre,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury. We are so sorry for the inconvenience that was caused during your stay. We really appreciate your review, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life!Thanks and best regards!Mercury Phu Quoc Resort and Villas.
James H7
Premium Pool View Room
Stayed in Apr 2025
Couple
8 review
9.0/10
Great
Posted on Jun 7, 2025
Near to the airport. Welcome drink and bell boy services are good. The villa swimming pool can be accessed from the house, very convenient. Only thing needed to be improved is that there is no air conditioning in the hotel restaurant. Afternoon tea set could be provided in the restaurant.
Response from Property: Dear Mr. James,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury. And we sincerely appreciate your suggestion, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Premium Pool View Room
Stayed in Apr 2025
Couple
18 review
8.5/10
Very Good
Posted on May 24, 2025
Overall is good We have a private pool, but there are not many breakfast options and the restaurant is very hot.
Response from Property: Dear Valued Guest,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury. We are sorry for the inconvenience that was caused during your stay. We really appreciate your review, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Guest User
Premium Pool View Room
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on Apr 14, 2025
Amazing place
Response from Property: Dear Dinek,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life!Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Ganbagap
Premium Pool View Room
Stayed in Dec 2024
Family
10 review
9.0/10
Great
Posted on Jan 20, 2025
Exellent hotel very clean with attentive staff.Pool and beach was amazing.Restaurant food is very good huge selection.I wish there was some craft beer.
Response from Property: Dear Mr. Ganbagap,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience during your stay. We are so glad to know that you have a wonderful time at Mercury. And we sincerely appreciate your suggestion, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
TonymomJulie
Luxury Garden View Villa
Stayed in Apr 2024
Family
3 review
9.5/10
Amazing
Posted on May 5, 2024
It was great as usual. It was my 2nd time staying this hotel ! I strongly recommend you all stay this place ! Reasonable price and nice atmosphere! But be careful when you go to beach, there are LOTS OF SEA WROMS 🥲
6/7
Response from Property: Dear TonymomJulie,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking the time to share your experience with us. We are delighted to hear that you have an enjoyable vacation at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.