The CGIG Nanshan Hotel provides a great place for travelers to relax after a busy day. The CGIG Nanshan Hotel is an ideal choice for travelers who want to take in the sights and sounds of Changchun. The hotel is located approximately 49km from Changchun Longjia International Airport. The nearest airport is Changchun Longjia International Airport, approximately 49km away. There is no shortage of things to see in the area, with the Guoxin Nanshan Hot Spring, Shelingxingfu Farm Family Ecological Park and In the Blue City Forest all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Changchun hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
"The pool offers a great variety of features, really making you want to jump in. However, some guests were smoking by the poolside, and they should be directed to the designated smoking areas more promptly.
There weren't many hot spring pools, but they were adequate. The water pump in the ”Doctor Fish” pool was too strong, and there were very few fish. After five or six people sat down, it would take more than 3 minutes to see any fish. I suggest adjusting the pump's intensity.
The various hotel-organized activities showed excellent planning, especially the beautiful fireworks display.
Our butler was very professional and helpful when we needed assistance. They genuinely considered the customer's perspective rather than just mechanically processing requests, which deserves high praise!
Perhaps due to the hotel being over ten years old, the facilities in my room showed some aging. I recommend regular, staggered checks of things like the sink drainage, shower water pressure, toilet flush, and electrical outlet looseness. The decor's classic, palatial style was quite appealing to my family, but the facilities shouldn't feel dilapidated. Even minor issues with key facilities can significantly impact the guest experience.
The breakfast buffet was good, but there was only one coffee machine, often leading to queues. The coffee machine's water tank also needed more timely maintenance.
The charging stations are a 20-minute walk from the lobby, and the superchargers incur an occupancy fee of 0.5 per minute after charging is complete. This is very inconvenient for guests with hybrid cars who need to charge. Having to walk over 30 minutes round trip for an hour of charging can easily deter guests from charging. I suggest introducing slow-charging stations.
Finally, the service staff in the hot spring pools and changing rooms had a somewhat rigid attitude, which I hope will be improved."