OPARTMENT The Far Eastern Hotel

OPARTMENT The Far Eastern Hotel Reviews

OPARTMENT The Far Eastern Hotel

No. 90 Xizang Middle Road, Huangpu District, Shanghai, Huangpu District, Shanghai, ChinaView Hotel Details
OPARTMENT The Far Eastern Hotel
OPARTMENT The Far Eastern HotelOPARTMENT The Far Eastern HotelOPARTMENT The Far Eastern Hotel
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Guest Reviews of OPARTMENT The Far Eastern Hotel

9.7/10
Excellent
2571 review
Verified reviews
Location9.7
Amenities9.5
Service9.8
Cleanliness9.8
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All reviews(2571)
Positive reviews(2557)
Reviews with photos/video(1013)
Well designed(496)
Well decorated(340)
Tasty coffee(234)
Friendly front desk staff(185)
Perfect for business trips(135)
Loved the view(99)
Located downtown(62)
Awesome kitchen(26)
Negative reviews(14)
Patsylim
Selected Room - 1-Room
Stayed in Oct 2025
Couple
13 review
10/10
Outstanding
Posted on Nov 6, 2025
Location is wonderful, near to major tourist attractions with nearby subway. Room is great & staff are friendly. Special mention to Ada, Candy and the gentleman at the main entrance who impressed us with their warm service. Hotel has no breakfast option, but they include warm touches like complimentary coffee/pastries at lobby, complimentary cocktail at rooftop bar with nice view. During our stay, they had a cool food truck outside with serving complimentary noodles & bun. It's a nice experience enjoying local flavours with great autumn weather. Totally worth a stay here.
Response from Property: dear guest, thank you very much for your sharing and I love the concept of the food truck too. I am super happy when seeing your sharing with pictures of the food truck and this really help a lot to promote us. Historical building is limited on facilities add while we were doing the renovation for the property, however this gives us the opportunity to innovate the breakfast idea and go local. We are and we will continuously improve the experience and I hope there are something new when you return next time. Ben Sun General Manager
D.Kny
City View Two Bedrooms Suite With Balcony
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Nov 1, 2025
The hotel is well situated just maybe around 10 min from heavy Nanjing road and close to the hotel we can find some supermarket which is very convenient. The staff is very nice and the service is great.
Response from Property: dear guest, thank you so much for choosing Opartment during your recent visit to Shanghai, it is really appreciated for your comments and sharing which really motivated the team. Thank you again, on behalf of the entire team, I would like to express our gratitude and see you next time. Ben Sun General Manager
Isabella Augustine
City View Two Bedrooms Suite With Balcony
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 24, 2025
Firstly, I have to begin this review by highlighting the impeccable care and attention provided by the staff at Opartment. I’ve been so impressed that it’s still on my mind even days after leaving the city. This trip was particularly special for me. I’ve visited Shanghai many times for work and have always loved the city, so this time I decided to bring my family along to experience it together. Choosing to stay at Opartment truly made the trip even more special and memorable and a big part of that is thanks to Ben. Throughout our stay, Ben exceeded every expectation with his great care and attention. His professionalism, warmth, and thoughtful gestures made us feel genuinely valued as guests. Ben demonstrated an extraordinary standard of hospitality that’s hard to come by. His sincerity and dedication left a lasting impression on our entire family, and for that, we are truly grateful. My heartfelt thanks also go to Candy and her front desk team, who were incredibly kind and helpful. They went beyond their usual duties helping us arrange shipments, place orders through local apps we weren’t familiar with, and always doing so with patience and a smile. And also not forgetting the gentlemen at the hotel entrance always greeting us with friendly smiles and on rainy days using an umbrella to bring us to our car at the pick up point. In terms of service, I’ve stayed in several hotels in Shanghai, but honestly, this has been the best experience I’ve ever had here. The room was spacious, well arranged, and simply beautiful, a space that felt both elegant and cozy. I especially recommend the suites with a balcony and city view! standing there and feeling the cool breeze, especially in autumn was such a joy. The bed was very comfortable, and I later discovered from the leaflet that guests can even choose their preferred type of pillow. That said, I slept wonderfully with the ones provided by default. I also appreciated the thoughtful details - complimentary detergent capsules for the washing machine, a hair dryer that’s even better than Dyson, and Byredo toiletries that add a luxurious touch. Every aspect of the room reflected meticulous attention to detail. Overall, my stay at Opartment was nothing short of exceptional. I’ll definitely be returning and recommending it to anyone visiting Shanghai.
Response from Property: thank you very much for taking so many time to sharing the experience, I really appreciate it although it is over phrased. Yesterday I heard a sentence from a movie, " one good turn deserves another", thank you for your kindness and understanding to fix my headache.Yes, thanks for mention Candy, she is the candy of the team who always bring a lot of fun to us to release the stress of daily operation. Shanghai is the city I love most, there are so many options to stay if you search the Internet while our goal is to be one of the most popular Hotel + Apartment as we providing more in room facilities compared to hotels and we providing more service compared to other apartments. There are still a lot to move but we will find and catch every opportunity to continuously innovate and improve the guest experience. The food truck is a big move already and now I am pushing the quality and varieties to meet the expectation from a local. Once again, thank you so much for your timing and sharing, on behalf of the entire ladies and gentlemen I would like to thank you for your business again and see you next trip. Ben Sun
Guest User
Selected Room - 1-Room
Stayed in Sep 2025
Couple
1 review
9.0/10
Great
Posted on Oct 21, 2025
Had a pleasant stay — the room was spacious, clean, and well-maintained. Service was friendly and efficient throughout. Overall, a comfortable and enjoyable experience.
Response from Property: thank you so much for the positive feedback and sharing, it is the goal of the entire team to make sure a comfort and enjoyable experience is delivered for each guest in daily operation. It seems we've made it this time and we will not stop innovating and improving the service standard and quality of the product. Best Regards, Ben Sun General Manager
Guest User
Two Bedrooms Suite
Stayed in Sep 2025
Family
16 review
5.5/10
Posted on Oct 18, 2025
Beautiful boutique hotel and 10-15 mins walk to 步行街. Have dryer and washing machine. Good for family. Only confusion is the complimentary breakfast that comes with bao and eggs on day one with paid noodles but day 2 egg need to pay and noodle and bao are complimentary. Rather inconsistent policy that creates confusion and slight frustration.
Response from Property: thank you very much for sharing your feedback, and my apologize for the missing points of the entire stay experience, especially the important two eggs. All the room package is excluded the breakfast as the limited of the facilities of the historical building, however by knowing the needs of guests, we are implementing the daily snack concept and free of charge, the goal is to provide a local experience for each guest to understand a bit more about the city. Everyday we providing some options and rotate daily and I think this is way the case happened, but it is true that we can certainly communicate better to inform and notify on site. I have asked the team to setup a board to inform next to the truck to make sure the information is proper delivered to preventing the same case happened again. Thank you and looking forward to see you again in Shanghai. Ben Sun General Manager
Guest User
Two Bedrooms Suite
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 29, 2025
I truly believe this hotel is excellent and trustworthy. The facilities and services are first-class, making my stay very comfortable. Most of all, Candy, the housekeeper, was extremely thoughtful and attentive, and her genuine care left a lasting impression. Thanks to her, my stay was even more enjoyable. I can confidently recommend this hotel to anyone—thumbs up!
Response from Property: dear Opartment guest, thank you so much for giving me the opportunity to see such beautiful feedback the moment I turned my laptop on. I would also like to take this chance to thank you for staying us with during the recent trip to my hometown, I hope you have collected a lot of great memories during this visit. Once again, appreciated for your business and see you next time. Ben Sun General Manager
Qiguaiyeguo
One Bedroom Suite
Stayed in Jul 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Sep 1, 2025
This is my fourth stay at Opartment, and it's always a fantastic choice for a staycation in Shanghai. I really appreciate their 'home away from home' concept; it's my go-to place when I want to clear my mind and relax in Shanghai. Food deliveries are always brought directly to your room by a butler. From 8:00 AM to 10:00 AM, the lobby offers complimentary croissants from Crave, along with savory vegetable bread and sweet fruit bread. They also provide complimentary in-room coffee service from 9:30 AM to 6:00 PM. For Qixi Festival, the hotel even surprised us with a complimentary bottle of red wine, which was a very welcome unexpected bonus!
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Response from Property: Dear O family, welcome home to Strange Coconut. It must be exciting to see our guests love us and keep coming back. This is also the goal that my colleagues and I strive for every day. Thank you for your encouragement and support, and we look forward to seeing you back home next time. Sun Yuhao, General Manager
Zoexfish
City View Two Bedrooms Suite With Balcony
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 28, 2025
The hotel's location is fantastic, right in the heart of Shanghai, making it incredibly convenient to get anywhere. The place was clean and tastefully decorated. They even provided toiletries for the children, which was a very thoughtful touch. We booked a two-bedroom, one-living room apartment this time, which was perfect for our three generations. The hotel staff member, Bella, was incredibly attentive. We absolutely loved it here and will definitely be back!
Original textTranslated by Google
Response from Property: Dear O family, thank you for taking the time to share your stay experience and giving us a full score. This is very important to us. Providing you with a satisfactory experience is the original intention of every hotelier. Thank you for your encouragement and we look forward to having the opportunity to entertain you again. Sun Yuhao, General Manager
Anonymous User
City View One Bedroom Suite
Stayed in Jul 2025
Business traveler
1 review
8.2/10
Very Good
Posted on Aug 14, 2025
The hotel boasts impressive French-style architecture and offers outstanding views from its terraces and windows. The service was excellent, with all staff proactively greeting guests. However, the building is quite old, and the elevators are slow. Rooms lack amenities such as a sound system and a bathtub, and there was no dedicated hamper for used towels. It feels like the hotel prioritizes aesthetics over practical convenience. Furthermore, the room soundproofing was not very good, and as it was during the summer holiday, despite repeated interventions and reminders from staff, they were unable to curb noise from other guests at 2 AM. Breakfast is not provided; only a limited selection of bread and coffee was available. Overall, the value for money was rather mediocre.
Original textTranslated by Google
Response from Property: Dear O family, thank you for choosing to stay with us during your trip to Shanghai. I'm also very sorry to see that your stay was not perfect. We are already working on the breakfast plan, and future reservations will have the option of including breakfast. I will work with my team to continuously improve product details, such as the addition of laundry baskets you mentioned. I believe your next stay will be even better. Sun Yuhao, General Manager
Guest User
Selected Room - 1-Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 1, 2025
Clean room and friendly staffs. There is no restaurant in the hotel but they provided free pastries from the bakery next door for breakfast.
Response from Property: dear guest, thank you for choosing Opartment during your recent visit to Shanghai. You compliment is highly appreciated, on behalf of the entire team, I made the commitment that we will continuously grow and improve to ensure you a more comfort and memorable stay. Ben Sun, General Manager
Sam Lim loves Amber
Selected Room - 1-Room
Stayed in Apr 2025
Couple
49 review
10/10
Outstanding
Posted on May 14, 2025
Nice stay at a central location next to the renmin park metro station. Decent size rooms and complimentary breakfast and coffee .
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your positive review of your recent stay with us. We are delighted to hear that you had a nice stay at our hotel, especially considering its prime location right next to the Renmin Park Metro Station.We are glad that you found the room size decent and were satisfied with our complimentary breakfast and coffee. Providing a comfortable and convenient stay for our guests is our top priority, and your kind words are a great encouragement to us.We look forward to welcoming you back in the future and hope to have the opportunity to serve you again. If there is anything we can do to enhance your experience on your next visit, please do not hesitate to let us know.OPARTMENT Management
Guest User
Selected Room - 1-Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 20, 2025
This hotel’s location is amazing with its close proximity to the train station, Raffles City and more. The service also went above and beyond my expectations, with Bella taking care of all my needs and wants. She was very lively and proactive, which made my stay all the more enjoyable and comfortable. The room was incredibly spacious and beautifully designed as well, I could have spent my entire trip in the room alone!! 远东饭店位于城市中心地带,临近主要交通枢纽,为我们提供了极大的出行便利。步行400米即到上海博物馆非常方便~ 服务方面呢,酒店管家bella展现出的专业素养和热情服务是酒店的一大亮点^_^ 安排的房间设计非常人性化,布局合理且宽敞明亮。床品舒适,让我每晚都能有一个良好的睡眠还不错。
Response from Property: Dear esteemed guest,Thank you very much for your high praise and detailed feedback about our hotel! We are delighted that we have been able to provide you with such a wonderful experience. It is wonderful to see that you are satisfied with our services.Our hotel is located in the core area of People’s Square, just a 5-minute walk from Nanjing Road Pedestrian Street. The hotel combines the classic style of old Shanghai with modern minimalist decoration, offering a variety of room types to suit different needs. With convenient transportation and thoughtful service, it is an excellent choice to experience the charm of Shanghai.Your positive review is the greatest encouragement for us. We look forward to your next visit. Wishing you smooth sailing and all your wishes fulfilled.Sincerely,The Management Team of OPARTMENT Hotel
Guest User
Two Bedrooms Suite
Stayed in Sep 2025
Family
2 review
9.5/10
Amazing
Posted on Oct 20, 2025
very nice boutique style hotel and have very friendly staff and attentive service. It is not in the busy area within HuangPu but near enough to walk to the metro lines and the famous Nanjing Street. The architecture is very beautiful and restoration of the hotel is very well done. The rooftop bar Opus is also very nice. We stayed in a 2 bedroom unit and it has 2 bathrooms and a washing machine / dryer which make it very convenient for travellers.
Response from Property: dear Opartment guest, thank you for posting, your sharing will benefit all potential guests and especially for those family travelers. The two bedrooms suite fits the family guests the most as it provides a shared living room space for family gathering with privacy. Yes, as you mentioned in the sharing, there are more than one washing and dryer machine in the room and provide extra convenient if you stay longer with us. Once again, thank you for choosing Opartment during your recent visit to Shanghai, see you next time. Ben Sun General Manager
Guest User
Two Bedrooms Suite
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 7, 2025
It has been a very pleasant stay at Opartment Shanghai. My family will definitely staying at Opartment again the next time we visit Shanghai. Thank you for all the staff for your kindly service.
Response from Property: Dear esteemed guest,Thank you very much for your high praise and detailed feedback about our hotel! We are delighted that we have been able to provide you with such a wonderful experience. It is wonderful to see that you are satisfied with our services.Our hotel is located in the core area of People’s Square, just a 5-minute walk from Nanjing Road Pedestrian Street. The hotel combines the classic style of old Shanghai with modern minimalist decoration, offering a variety of room types to suit different needs. With convenient transportation and thoughtful service, it is an excellent choice to experience the charm of Shanghai.Your positive review is the greatest encouragement for us. We look forward to your next visit. Wishing you smooth sailing and all your wishes fulfilled.Sincerely,The Management Team of OPARTMENT Hotel
MTYJ
Selected Room - 1-Room
Stayed in Feb 2025
Couple
68 review
9.5/10
Amazing
Posted on Mar 31, 2025
Hotel is very beautiful, the attention to details on the heritage renovation is quite amazing. Hotel staffs are all super friendly and helpful, they serve brewed coffee for free in the lobby, and pastries for breakfast. Toiletries in room is also high quality, free drinks and sodas including milk and beers are provided for guests, there’s even a Miele washer/dryer in the toilet with capsule detergent provided for guests to do their laundry. Only downside is there’s no gym in this facility, there’s no safe deposit box in the room too, bed mattress is slightly too hard (would be great if a fluff mattress topper is to be added). Walking distance to many restaurants and a park right opposite, level 6 is a roof top bar which is normally full house on Fridays and weekends.
Response from Property: Dear Ô Family,Thank you for choosing to stay at Ôpartment and for taking the time out of your busy schedule to share your experience with us. We truly value your feedback and have already passed it on to the relevant teams for facility upgrades.Thank you once again for choosing Ôpartment. We hope that on your next visit, you will be able to experience the improvements in all aspects.Best regards,The Management Team of Ôpartment