Shanghai Lingang New Town Wanda Plaza Atour Hotel

Shanghai Lingang New Town Wanda Plaza Atour Hotel Reviews

Shanghai Lingang New Town Wanda Plaza Atour Hotel

No. 1-15, Lane 1411, Yunyun Road, Nicheng Town, Lingang New City, Pudong New Area, Shanghai, ChinaView Hotel Details
Shanghai Lingang New Town Wanda Plaza Atour Hotel
Shanghai Lingang New Town Wanda Plaza Atour HotelShanghai Lingang New Town Wanda Plaza Atour HotelShanghai Lingang New Town Wanda Plaza Atour Hotel
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Guest Reviews of Shanghai Lingang New Town Wanda Plaza Atour Hotel

9.8/10
Perfect
1180 review
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1180)
Positive reviews(1171)
Reviews with photos/video(101)
Delicious breakfast(188)
Friendly front desk staff(99)
Near shopping area(76)
Convenient for shopping(63)
Convenient parking(58)
Perfect for kids(41)
Awesome gym(23)
Tasty coffee(17)
Negative reviews(9)
Guest User
Kiki King Room
Stayed in Jun 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Jul 23, 2025
Friendly staff, good location. Near to restaurants and shopping mall.
Response from Property: 蟹蟹客官的好評吖~您的滿意是我們最大的動力!朵兒這裏住宿環境非常安靜便利,獨棟獨院,萬達購物廣場步行衹要4分鐘就可以到達,美食,購物,休閑一體的商圈,給您的旅途舒緩疲勞,享受回到家的感覺,我們會一直做最好的狀態,期待您再次回家,我們在家等您!
Guest User
Executive King Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 3, 2025
This is the best stay you have get around this area. The staff are very friendly and helpful. Breakfast is tasty and full of choices.
Response from Property: I am very happy to see another perfect review from Duoduo. I am very excited. I hope this will give you a good impression. Once you meet Atour, you will always be Atour. Duoduo is always waiting for your visit again.
EH90
Executive King Room
Stayed in Apr 2025
Solo traveler
11 review
10/10
Outstanding
Posted on May 23, 2025
Wonderful hotel with super friendly service staff. They allowed me to check in slightly earlier, which was a major plus! There's quite a few convenience stores around the vicinity which is great. Love that there's a rather sizeable mall just 5ms walk away and another mall just 10m drive away. Area is quiet and peaceful which i truly appreciate! The room i got was super spacious and lovely too! A pity I forgot to snap pics. Overall would recommend :)
Response from Property: I am very happy to see another perfect review from Duoduo. I am very excited. I hope this will give you a good impression. Once you meet Atour, you will always be Atour. Duoduo is always waiting for your visit again.
dearjane
Superior Twin Room
Stayed in Oct 2023
Solo traveler
8 review
10/10
Outstanding
Posted on Nov 6, 2023
Very helpful staff, would definitely love to stay at this hotel again!
Response from Property: 由衷的感謝您對朵兒的讚美和對我們小夥伴的認可~萬分欣喜您在萬千酒店選擇我們朵兒家,您的鼓勵和支持是我們持續進步的動力!朵兒家有恬靜寬敞的大廳,品種豐富的早餐,安靜的竹居。也因為您的讚美綻放的更燦爛喲!十分期待與您再次相遇~
M48797****
Wooden Double Bed Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 8, 2025
Check-in was quick, and check-out was even faster – incredibly efficient! The service was exceptionally friendly, a huge thumbs up! The room was exactly as described, the bed was very comfortable, and it was quiet at night. Although we only stayed one night, we slept very well. There are fitness equipment (treadmills, etc.) and a laundry room on the first floor. Breakfast is buffet style and there's also late-night porridge. The breakfast selection was plentiful, and we ate so much that we weren't hungry until evening after a day at Haichang Park! The kids were especially interested in the robot in the lobby, chasing her up and down the escalator several times. We took a taxi from the hotel to Haichang Park in the morning, which cost a little over 20 yuan – very satisfactory!
Original textTranslated by Google
6/10
Response from Property: Dear Guest, Thank you for your support and recognition of the hotel. Everything we do is to bring a unique vacation experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time.
218111****
Superior Room
Stayed in Jun 2025
Other
2 review
5.5/10
Posted on Jul 18, 2025
The hygiene details are not good enough. The front desk service is generally OK, but there is a guy who is not enthusiastic enough.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. You booked a Superior King Room and were upgraded to an Executive King Room. Due to room availability, we were unable to offer you a complimentary upgrade to a Wooden King Room. We apologize for this. Platinum members do receive welcome fruit, but our hotel prioritizes guest satisfaction. If you have any other requests, we will actively accommodate them. The hotel gym is monitored. We have thoroughly cleaned the gym equipment, floors, windows, and walls, and will also strengthen guest room hygiene and front desk service. We hope you will understand and appreciate the hotel's improvements. We look forward to your next stay.
_WeChat266142****
Superior Room
Stayed in Oct 2025
Business traveler
1 review
10/10
Outstanding
Posted on Nov 7, 2025
The room we were given was near the atrium and quite quiet. The service and breakfast were both pretty good. 👍
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one is a kind of destiny. We are grateful for this destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!
Henryheyue
Superior Room
Stayed in Oct 2025
Business traveler
9 review
9.5/10
Amazing
Posted on Nov 9, 2025
I always stay here when I'm on business trips to Lingang. It's clean, hygienic, and comfortable.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and for sharing your experience. Our hotel restaurant has recently launched special dishes such as tofu pudding and scallion oil noodles, which we believe you will enjoy. We look forward to welcoming you back!
218708****
Superior Twin Room
Stayed in Sep 2025
Business traveler
5 review
10/10
Outstanding
Posted on Oct 29, 2025
The hotel reception staff were very friendly and attentive, and check-in was quick. The room was clean and tidy, the bedding was soft and comfortable, the breakfast had a wide variety of choices, including local specialties, which were quite delicious. The location is convenient.
Original textTranslated by Google
Response from Property: Dear Guest: Greetings! Thank you for returning! As Ba Jin said, "Beautiful and warm things reside deep in memory." Memory is warmth, and warmth is memory. Through the changing times, the warmth in our memories remains eternal. We hope Atour Hotel will always be a warm memory for you! Welcome back anytime! Best wishes!
M500098****
Superior Room
Stayed in Mar 2025
Business traveler
4 review
8.2/10
Very Good
Posted on May 22, 2025
The overall environment is OK. I especially like the waitress at the door. She has a very good attitude and makes people feel very comfortable. The quick breakfast is also OK.
Original textTranslated by Google
Response from Property: Dear guest, I'm sorry that I didn't bring you a perfect stay experience. The hotel has Duoer online 24 hours a day to handle your problems. If you have any questions or needs during your stay, you can contact Duoer. We will do our best to solve them for you. I apologize to you again and wish you a happy life~
M432260****
Kiki King Room
Stayed in Sep 2025
Business traveler
2 review
10/10
Outstanding
Posted on Oct 19, 2025
The hotel service was excellent, Atour's cleanliness was very reliable, and the rooms were decorated in a modern, simple yet elegant style, quite comfortable. Kudos to the laundry service; my clothes always smelled wonderful when they were brought back to my room.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and for your positive feedback. Your support and encouragement are our driving force. We hope our warm and welcoming service will bring you the ultimate in service experience. We look forward to welcoming you back again!
110074****
Wooden Double Bed Room
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Oct 6, 2025
The family room was perfect for families with two kids. We checked in late, and they served late-night porridge – a bowl of porridge was very comforting. The Atour pillows were great, and we slept very well. We forgot our toy when we checked out, and the front desk proactively contacted us and sent it back. The service was excellent, no shortcomings whatsoever. Five-star review!
Original textTranslated by Google
Response from Property: Dear Valued Customer, Thank you so much for your support of our hotel. We firmly believe that a good reputation stems from genuine customer satisfaction, and we are honored to have provided you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or leisure! We sincerely look forward to your next visit!
M239625****
Superior Twin Room
Stayed in Jul 2025
Business traveler
6 review
5.5/10
Posted on Aug 31, 2025
I booked a room with a normal large window for 10 nights 10 days in advance, but checked in late that day and was only given a room with almost no window. Shouldn't I have kept the room I booked?
Original textTranslated by Google
Response from Property: Dear guest! We apologize that your stay did not meet your expectations. We have promised to change your preferred room the next day. We hope you will understand and will arrange a room according to your preferences and needs in advance for your next stay. We look forward to seeing you again! We wish you a pleasant stay!
213201****
Superior Twin Room
Stayed in Oct 2025
Business traveler
33 review
10/10
Outstanding
Posted on Nov 8, 2025
The room was clean and tidy, and the service was warm and welcoming.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your support and recognition of the hotel. Everything we do is to bring a unique vacation experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time.
M479212****
Executive King Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 1, 2025
The room is fresh and airy, the greetings are very warm, the room facilities are complete, the service is friendly, the bedding is very comfortable, the shower head works well, and the air conditioning has a fast cooling effect.
Original textTranslated by Google
Response from Property: Thank you for your praise! Your satisfaction is our greatest motivation! Dor'er's accommodation is very quiet and convenient, with its own independent house and courtyard. Wanda Shopping Plaza is just a 4-minute walk away. With its food, shopping, and leisure facilities, it will help you relax and enjoy the feeling of returning home. We will always be at our best and look forward to welcoming you back home. We'll be waiting for you at home!