DeRucci Healthy Sleep Hotel (Buji Culture and Sports Center, Shenzhen East Railway Station Branch）) Reviews

Response from Property: Dear guests, thank you for your love and praise! We are honored to know that you love the hotel bathroom design and decoration, which is the result of the team's careful work. Regarding the breakfast variety, we have carefully noted your suggestions. The catering team will immediately discuss and start from the selection of ingredients, cooking methods, and dish matching to add more delicious food to meet your diverse taste buds. We look forward to creating a more comprehensive and excellent stay experience for you next time and welcome you home again!

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並抽出時間分享您的點評！很高興我們的性價比得到了您的認可，在為賓客提供舒適體驗的同時保持合理價格，一直是我們努力的方向。您的肯定會激勵我們持續優化服務細節與設施品質，期待未來能為您帶來更多驚喜，無論是房間體驗、餐食服務還是貼心關懷，都希望能讓您的每一次入住都物超所值！再次感謝您的支持，祝您生活愉快，期待與您重逢！

Response from Property: 尊敬的客人，超級感謝您的認可呀！能讓您睡得舒服，我們可太有成就感啦！就像給我們的努力貼上了大大的 “優秀” 標簽。咱們的員工一直把 “友好服務” 當作 “祕密武器”，想讓每一位客人都有回家的感覺，看來這次是成功擊中您的心啦！為了打造這 “超舒服的睡眠”，我們在床品、房間佈局等方面可沒少花心思，床墊都是精心挑選的，力求給您的身體最温柔的擁抱。您的好評就像給我們加滿了 “能量值”，我們會繼續努力，期待您下次再來，睡個好覺，做個美夢！

Response from Property: Dear guest,We are overjoyed to receive your glowing review! It's an absolute delight to hear that our bed, especially the Derucci mattress, provided you with such a remarkable night's sleep. Ensuring our guests wake up feeling refreshed and rejuvenated is one of our top priorities, and we're thrilled to have achieved that for you.Our team members are elated that their efforts to be accommodating and welcoming didn't go unnoticed. They take great pride in creating a warm and friendly atmosphere for every guest.We understand that the limited business hours during the Chinese New Year holidays might have affected your experience around the area. However, we're glad that our location still met your needs.We're sincerely looking forward to your next stay with us. Whether it's for the outstanding mattress or to enjoy our other services and amenities, we'll do our best to make your next visit even more memorable.Happy Year of the Snake!

Response from Property: 尊敬的客人，非常感謝您對我們酒店諸多方面的高度認可！我們始終將客人的滿意度放在首位，很高興房間的乾淨整潔、嶄新設施以及員工友好熱情的服務，能讓您在旅途中感受到家一般的温馨。對於您提及健身房設備損壞的問題，我們已記錄在案並安排維修人員儘快修復，同時也會對健身房整體進行評估，考慮是否需要進一步優化空間與設施配置，為客人提供更好的健身環境。再次感謝您的反饋與支持，期待您下次光臨，我們會以更完美的狀態迎接您。

Response from Property: 尊敬的客人，您好！非常抱歉此次入住沒有給您帶來十分滿意的體驗，咱們酒店是2023年營業的，公共區域每天都有保潔打掃，設施也是定期維護呢，酒店大堂旁邊設定了睡眠島產品體驗區，可供您休息體驗，感謝您對酒店房間的認可、若還有機會小慕希望可以給您帶來十分的滿意的入住體驗。

Response from Property: 尊敬的客人：您好！看到您寫下‘服務真的很好’，我們的服務員小姐姐正抱着好評截圖在後台比心呢～ 其實對我們來説，服務不是流程化的‘您好再見’，而是看到您拎重物時小跑上前的雙手，是深夜歸來時留着的那盞暖燈，更是記住您‘喜歡靠窗座位’的那份小心思～ 您説這裏‘不錯’，我們卻想説：遇到懂得珍惜服務的您，才是我們的小幸運呀～ 下次再來，記得讓我們為您續上熟悉的温度呀！

Response from Property: We are delighted to hear that you had a nice experience during your one-day stay with us. Thank you for appreciating the size and cleanliness of the room. Our team works hard to ensure that every guest enjoys a comfortable and pleasant stay.We look forward to welcoming you back soon and providing you with another great experience.Best regards。

Response from Property: Thank you very much for your feedback! We are glad to hear that you found the room and bathroom spacious and that the air conditioning was strong enough to cool the entire room. We are also pleased to know that the food was satisfactory. We will continue to strive to improve our facilities and services to provide you with an even better experience on your next visit.

Response from Property: 非常感謝您的高度推薦！我們很高興得知您對酒店的位置感到滿意，認為它既交通便利又安靜。我們致力於為客人提供便利和舒適的住宿體驗，位置是其中重要的一環。很高興我們的地理位置滿足了您的需求。期待您的再次入住，我們將繼續努力為您提供更好的服務。

Response from Property: Dear guest, thank you for your recognition of Xiaomu. Every need of the guests is the direction that Xiaomu sincerely strives for. Xiaomu will definitely work harder to create a five-star standard. We look forward to your next trip and Xiaomu can create more perfect services for you.

Response from Property: 尊敬的客人，非常感謝您對我們酒店的高度評價！您所提到的寧靜氛圍正是我們一直努力營造的。我們很高興能為您提供一個沒有噪音干擾的環境，讓您能盡情享受與他人的交流。您的認可讓我們倍感榮幸，我們會繼續努力，保持並提升這種優質的服務，期待您的再次光臨，祝您生活愉快！

Response from Property: 尊敬的客人，非常感謝您分享您的入住體驗。對於您提到的設計現代化、房間數字化設定以及舒適的床等方面，我們深感欣慰。然而，對於您所指出的靈活性和效率方面的問題，我們深表歉意。我們會認真反思並努力改進這方面的不足，提升服務質量。關於您在大雨中遭遇的不便，我們對此感到非常抱歉，這確實是我們需要改進的地方。我們會加強與相關部門的溝通協調，確保類似情況不再發生。我們希望您能給我們一個機會，讓我們在未來為您提供更好的體驗。再次感謝您的反饋，期待您的再次光臨。

Response from Property: 尊敬的賓客，感謝你下榻 慕思酒店。很高興看到您對酒店服務質量的好評，您的支持與鼓勵，是我們前進的最大動力。同時也感謝您提出的寶貴意見，我們一定會做的更好，致力於為每一位客人提供賓至如歸的入住感受，期待您的再次光臨。