Hilton Suzhou Yinshan Lake Reviews

During the recent Dragon Boat festival, my wife and I spend the weekend at Hilton Suzhou Yinshan Lake. Firstly, the service from hotel staff are excellent. We especially enjoyed the service by the staff at the Shiny Lounge where we had our afternoon tea. The staff (I didn't managed to get her name) is very friendly and helpful, knowing that we are foreigners. She patiently explained the package and even took extra effort to get discount for us. We are really appreciative of such a wonderful and thoughtful care. Our entire stay is enjoyable, and the lake view from our room is fantastic. Not even the rain (the entire 2 days of our stay) could dampen our holiday. I would highly recommend this place for its good location, excellent staff service and great view.

The double bed room with lake view is a steal at this price! Super big, with bath tub and definitely hitting Hilton standard for service and breakfast. Check out the high tea set too!

Located at quiet area but yet accessible to main attraction area. Room is clean and spacious

Veert Nice hotel with excellent breakfest. Perfect for business travelers

The concierge staff kindly upgraded our room during check in. The room was very spacious and comfortable. Staff were friendly and helpful throughout. There were a variety of items for breakfast and we especially loved the local food options. There are multiple food options in the mall that’s within 5 min walking distance from the hotel (尹山湖歌林公园）. We had enjoyed our stay here.

Outstanding

it was a great location and good experience in the hotel, just a little problem with a pipe smell coming from the bathroom, other than that it was a great choice

Super spacious and clean room with a superb lake view and clean toilet with a bathtub. Amazing staff and hotel located 30 mins away from most attractions. There's a mall with cinema within 10mins walk. Overall, this is one of the best hotel I've ever stayed in.

The transportation options around the hotel are exceptionally convenient, facilitating easy access to various destinations. Additionally, the proximity of Yinshan Lake enhances the scenic allure of the area, offering guests a tranquil retreat amidst natural beauty. I must commend the duty manager, Lorraine, whose unwavering enthusiasm and dedication significantly enhance the overall guest experience. Her attentiveness and professionalism are truly commendable, adding an extra layer of warmth to the hospitality provided at the hotel

Great location, close to the Yinshan Lake and a shopping mall. Room is spacious and the service is spot on.

We had a nice view of the lake and there's a mall walking distance from Hilton. Breakfast was delicious. Front desk was so helpful especially on using ******* to order food from Pizza Hut.

Outstanding service and attention. The place is very good located, everything new, and wonderful view to the lake! Highly recommend it

The hotel is very new and service is good. The front desk manager Belle is very professional.

Good!