Taito-ku Higashiueno 1-27-11, Taito Ward, Tokyo, 110-0015, JapanView Hotel Details
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Guest Reviews of Monday Apart Ueno Shinokachimachi
9.0/10
Great
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.2
Service8.8
Cleanliness9.1
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All reviews(106)
Positive reviews(101)
Reviews with photos/video(26)
Perfect for families(19)
Easy to get around(19)
Large rooms(15)
Many amenities(15)
Has rooms for families(10)
Convenient for shopping(8)
Close to metro(7)
Awesome kitchen(5)
Negative reviews(5)
Guest User
Superior Family Room (up To 4 People)
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 26, 2025
Amazing experience stay for 7 nights. Very comfortable room and service. Front staffs were very helpful and polite. Location is good and peaceful
Response from Property: Thank you so much for staying with us for 7 nights and for your wonderful review!We’re so happy to hear that you enjoyed the comfort of our rooms and service.Our front desk team will be thrilled to know that you found them helpful and courteous.We’re also glad you liked the quiet and convenient location.We can’t wait to welcome you back for another great stay! 😊Monday Apart Ueno ShinokachimachiFront desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 5, 2025
I love this place! It‘s close to the stations and easily to access to the attractions around. The hotel is clean and neat too! The most recommend
Response from Property: Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we make every effort to welcome our guests in a clean condition.We will continue to make every effort to satisfy our guests.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk
Leung Shun Yin
Superior Family Room (up To 4 People)
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 7, 2024
Monday Apartment Hotel exceeded my expectations for comfort and convenience. The rooms were elegantly designed, featuring plush bedding and modern amenities that made for a restful stay. The staff were incredibly friendly and attentive, always ready to assist with any requests. Located near major attractions and public transport, exploring the city was a breeze. Overall, this hotel provided a perfect blend of luxury and accessibility, making it an ideal choice for travelers seeking comfort.
Response from Property: Thank you very much for visiting our hotel and for taking the time to send us your heartwarming feedback.We are very pleased to hear that you had a pleasant stay with us and that you praised the design of our rooms, bedding and amenities. We are also thrilled to hear that you appreciated our staff's service. We are more than happy to have been able to help make your trip a pleasant and enjoyable one.We are also honored that you were satisfied with our convenient location and sightseeing base. We will continue to provide services that harmonize luxury and convenience, and aim to be a hotel that truly satisfies all of our guests.We hope you will visit us again when you come to Tokyo. All of us at MONdayApart Ueno Shinshinbashi look forward to serving you.MONday Apart UENO-SHIN-OKACHIMACHIFront Desk Mr. Watanabe
Anonymous User
Superior Family Room (up To 4 People)
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on May 21, 2025
It’s huge room and the only room we stayed almost overslept everyday. They have washing machine as well which is very perfect with my daughter have a lot change over.
Response from Property: Thank you so much for staying with us!We’re really glad to hear that you enjoyed the spacious room and found the washing machine helpful — especially when traveling with kids, it definitely makes things easier! Sounds like you were able to relax and feel right at home. Hope we’ll have the chance to welcome you and your family back again someday! 😊Monday Apart Ueno ShinokachimachiFront desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 13, 2025
Very well located close to train lines, direct line to Narita Airport. It is a calm neighborhood ideally for families. The apartment has all the amenities described, quite modern and clean. Price quality excellent. Highly recommended
Response from Property: Thank you so much for staying with us!We're happy to hear you enjoyed the location and the neighborhood. It's great to know the apartment and amenities worked well for you too.We hope to welcome you back anytime you’re in Tokyo!Monday Apart Ueno ShinokachimachiFront Desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Feb 2025
Family
3 review
8.5/10
Very Good
Posted on Mar 28, 2025
The apartment is spacious enough for a small family, overall are good, bed is very comfortable. However the location is still a bit of distance to ueno station, but closer to another small subway station.
Response from Property: Thank you for your feedback! 😊 We're happy to hear you found the apartment spacious and the bed comfortable. 🚆 While Ueno Station is a bit of a walk, we're glad you found the nearby subway station convenient. Hope to see you again! 🙌✨Monday Apart Ueno ShinokachimachiFront desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Jan 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 9, 2025
Monday Apart was great for family. It's an apartment feel, and is a great place to stay with all the amenities. Having a Fridge, Microwave and washer/Dryer in the room is a huge plus. The room was spacious for Japan standards, and would definitely stay here again with my family. It is a bit of a walk 7-10 minutes to the closest train station, but if your not walking in Japan, you're not exploring nor experience the culture.
Response from Property: Thank you for your kind words! We're happy to hear that you and your family enjoyed the apartment-style stay and amenities. You're absolutely right—walking is part of the adventure in Japan! Looking forward to welcoming you again. 😊🚆🏡Monday Apart Ueno ShinokachimachiFront desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Jan 2025
Couple
2 review
8.5/10
Very Good
Posted on Feb 23, 2025
I had a great experience staying at Monday Apart Ueno Shinokachimachi for six nights. The apartment was clean, well-equipped, and spacious compared to typical Tokyo accommodations. The location was okay, with easy access to public transport but little big distance to metro. The staff was friendly and helpful, ensuring a smooth stay. Overall, a comfortable and hassle-free experience.
Response from Property: Thank you for staying with us for 6 nights! 😊 Glad to hear you had a comfortable stay. It's a bit of a walk to the subway, but that makes it a quieter and more relaxed environment. We hope to see you again when you come back to Tokyo! ✨Monday apart Ueno ShinokachimachiFront Desk Watanabe
Guest User
Superior Family Room (up To 4 People)
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 31, 2025
We are from HK family, we choose the family room to stay for 3 nights, room is tidy, big enough for 4 ppl, and location is just about 10mins from JR station & metro stations, we are quite satisfied w this hotel, particularly recommend for family as provided w oven/microwave/ refrigerator & washing machine.
Response from Property: Thank you very much for staying at MONday Apart Ueno Shin-Okachimachi.We would also like to thank you for taking the time to leave us your feedback despite your busy schedule.We are very honored that you enjoyed your stay at our hotel.We will continue to strive to ensure our customers' satisfaction.Please come visit us again if you have the opportunity.All our staff look forward to seeing you.MONday Apart Ueno Shin-Okachimachi Front Desk
Guest User
Superior Family Room (up To 4 People)
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on May 27, 2025
Have dining table , washing machine and kitchen with microwave
Response from Property: Thank you so much for your kind words!We're really happy to hear you enjoyed having the dining table, washing machine, and kitchen with a microwave.we hope it made your stay feel a bit more like home.It was a pleasure having you with us, and we’d love to welcome you back anytime!Monday Apart Ueno ShinokachimachiFront desk
Len V
Deluxe Japanese Room (up To 6 People)
Stayed in Oct 2024
Family
11 review
8.0/10
Very Good
Posted on Dec 8, 2024
We stayed at Monday Apart Ueno Shinokachimachi for one night before heading to Niigata. The room was spacious and well-suited for a family, with all the amenities we needed for a comfortable stay. The kitchenette and washing machine were particularly useful.
However, our experience with the staff was mixed. The lady at the information desk was not very approachable and came across as rude. On the other hand, the gentleman we interacted with was very nice and helpful. We hope that the lady can improve her customer service skills, as she might be more helpful and pleasant to future guests.
Overall, the accommodation itself was excellent, and we would consider staying here again.
Response from Property: Thank you very much for choosing our hotel and for taking the time to give us your honest feedback.We are very pleased to hear that you found the room size and facilities, especially the kitchenette and washing machine, useful for your stay with your family. On the other hand, we sincerely apologize that some aspects of our staff's service did not meet your expectations. We take your comments seriously and will strive to improve the customer service skills of all our staff.Nonetheless, we are very honored to hear that you highly appreciated the accommodations themselves, and that you said you would like to stay here again. We will make every effort to provide you with even more satisfactory service the next time you visit us.All of us at MONdayApart Ueno Shinshinbashi look forward to serving you again.MONday Apart UENO-SHIN-OKACHIMACHIFront Desk Mr. Watanabe
hart81
Superior Family Room (up To 4 People)
Stayed in Nov 2023
Family
5 review
9.5/10
Amazing
Posted on Jan 2, 2024
This is an apartment hotel with a kitchenette.
If you are planning to cook or heat up your food, this is a good choice.
The apartment is well equipped with washing machine and drying facilities.
Please take note that if you are used to daily room service of tidying up the room, this is not your choice.
They clean up the room once every 3 days as it is meant to be stayed as a typical house.
Location is a slight longer for the nearest station. 7 to 9 minutes walk, depending on your walking speed.
7-11 is around 2 minutes walk away. So do not expect a convenience store right outside the apartment hotel.
Response from Property: Thank you very much for using MONday Apart Ueno Shin-Okachimachi.
Also, thank you for taking the time out of your busy schedule to post your review.
Our hotel is an apartment hotel for long-term stays, with the concept of ``living'' rather than ``staying'', and we aim to provide guest rooms that feel like home.
We will continue to strive to satisfy our customers.
If you have a chance, please come again.
All of our employees are looking forward to seeing you.
MONday Apart Ueno Shin-Okachimachi Front
Vacay
Superior Family Room (up To 4 People)
Stayed in Apr 2024
Family
25 review
8.5/10
Very Good
Posted on Jun 11, 2024
Very happy with the place. The front desk is well versed in many languages, which is a plus. The place is near, tidy and clean. The amenities supplied was plentiful; washing and ironing can be done with hassle. Highly recommended.
Response from Property: Thank you very much for visiting our hotel and for taking the time to provide us with your highly positive feedback.We are delighted to hear that you were satisfied with our front desk, clean and tidy facilities, and abundant amenities. We are also very encouraged to hear that you “strongly recommend” our hotel.We will continue to strive to further improve our services for the comfort of our guests. We sincerely look forward to your next visit.MONday Apart UENO-SHIN-OKACHIMACHIFront Desk Mr. Watanabe
Guest User
Superior Family Room (up To 4 People)
Stayed in Mar 2024
Family
7 review
6.5/10
Posted on Apr 23, 2024
Nice place to stay close to train station but far from ameryoko market. Hotel will not clear room for you every day. I stay 5 nights hotel clear room only 1 time
Response from Property: Thank you very much for visiting our hotel and for taking the time to provide us with your feedback.We are pleased to hear that you appreciate our convenient location near the station. On the other hand, we apologize for the inconvenience you experienced in accessing Ameyoko, and for your unsatisfactory experience with our cleaning. We will take this into consideration for improvement regarding our cleaning policy for long-term stays.Thank you for your valuable feedback. We will continue to make every effort to provide our guests with a pleasant stay. All of us at MONdayApart Ueno Shinshinbashi look forward to your next stay with us.MONday Apart UENO-SHIN-OKACHIMACHIFront Desk Mr. Watanabe
Minglove
Superior Family Room (up To 4 People)
Stayed in Mar 2023
Couple
9 review
8.5/10
Very Good
Posted on Apr 22, 2023
There was a blind attached to the windows but it didn’t block the light from the outside. There were no many restaurants near by. I had to walk for 10mins away. The price is too much for the room condition.
Response from Property: Thank you very much for using MONday Apart Ueno Shin-Okachimachi.
Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.
Thank you for your valuable feedback.
Although it is difficult to make immediate improvements, we will consider this as an issue for future consideration.
We will continue to strive to satisfy our customers.
If you have another chance, please come visit us again.
All of our employees are looking forward to seeing you.
MONday Apart Ueno Shin-Okachimachi Front