DoubleTree by Hilton Front Royal Blue Ridge Shadows Reviews

Beautiful hotel with great views of the sunset. Restaurant is good and staff is excellent.

I liked that the people there were very friendly, I liked that there was no noise

The hotel is located next to a golf course, and there are rooms facing the golf course. This is the room type we booked this time. There are two queen-size beds, which can accommodate up to 4 people, and the order gives 4 free breakfasts. We are a family of three. I thought 3 breakfasts would be enough. But there was a problem with the meal the next day. First, the hotel did not confirm that the room included breakfast. I contacted Ctrip and the hotel to communicate. The round-faced girl at the front desk was unfriendly and said that it was not included. Ctrip called her and she finally gave 3 breakfasts, but the problem was that breakfast was not self-service. They outsourced it to someone else and it was ordered. Moreover, the hotel's breakfast coupon (it seems that this style is learned from China) can only be used to order a small hamburger, a small sandwich or a small egg roll, plus a drink. The three of us are not big eaters, but this little thing is really not enough. I communicated with the front desk again. We have 4 breakfasts, but this time she refused to give it to us. We could only buy another one (because we were in a hurry). The service experience was not very pleasant. It's really rare!

Very good hotel, comfortable and quiet. The environment is very good. There were some problems with the breakfast included in the room, which were solved smoothly after communication with Ctrip. The American breakfast is eggs, bread, coffee, and there are beef patties here, which is very good

Very satisfied with the stay👍