Mercure Jakarta Kota Reviews

It’s an old vintage classic hotel that’s nicely sentimental and nostalgic . Had been in this area for a long time , it’s suitably located between Glodok and Lokasari

Nice hotel..comfortable..easy..suitable for solo..great..

Old school hotel, loved it. Good breakfast and friendly staff. Very clean hotel. Good view of the city. Walking distance from Chinatown.

The towel should be replace and change a new. Location so far center, nearby not much things to do for traveller The staff friendly and helpfull

This was my first time staying at Mercure Jakarta Kota. While the hotel is not new or luxurious, it offers all the essentials for a comfortable stay. The room was clean and well-maintained, and I was especially impressed by the soundproofing between the room and the corridor — very well done. There was still a bit of noise from outside, but nothing too disturbing. The location is also convenient — it’s about 1 km walk to Chinatown, and getting a taxi is very easy from the hotel. Breakfast was quite local in style, but still decent and satisfying. The staff at breakfast were all very friendly and helpful. Housekeeping did a great job during my stay. The bathroom is a bit old, but everything worked perfectly, including hot water and water pressure. The only real drawback is the elevator, which feels a bit outdated. However, considering the overall value for money, this is easy to overlook. Overall, I had a very pleasant stay. I was satisfied with everything and would definitely return next time I’m in Jakarta!

Located at 15min walk from Kota station, but you can take bus way to go here just next to the bus stop. With own GYM, pool, SPA and restaurant, although the hotel is a little bit old aged, it is really nice to stay here, with happy good services. You can find more foods from China town nearby. Visit here for Jakarta!

Facilities: The equipment inside must be two decades old; not a single item seemed to be in good working order. There was always something wrong with one thing or another. The hairdryer was completely unusable, overheating and shutting off after just 5 seconds. Hygiene: Aside from the lobby, which was somewhat presentable, the rooms were absolutely appalling. The bathtub was filthy, and what's worse, it was the only place to shower. Environment: The surrounding area was also dirty, chaotic, and rundown. There were motorcycle gangs snatching phones and bags right outside the entrance, beggars lined the streets, and a huge construction site was at the intersection. Service: The staff were indifferent and unhelpful. Seriously, how are you trained? You're part of the Mercure brand, such a large group! I don't expect meticulous service, but a little warmth and enthusiasm wouldn't hurt. Price: The price on Ctrip was also inflated. The official special offer is often 150 RMB, but Ctrip charged 250 RMB! What a rip-off.

Overall, everything is satisfactory. Breakfast offers a variety of tasty options, and the flavors are excellent.

The bed is nice, the price is nice and people nice too, but the bathroom…. It is really old and the toilet was kinda dirty Dint want to take a sower in the bath cause of the looks, but had too after the long road( The bath is yellow, it’s really old and rusty in some places The curtain in the bath is dirty, was disguised to even touch it Also the conditioner smells not good, it feels like they didn’t clean it for a long time

Good location and good service, near by china town.

Good location. Spacious room. Will book again for next visit

Good location, good Mercure brand, but property can be quite aged, can be improved.

The hotel is very very old, counter staff is not friendly. The room is big, but old. The blanket has saliva smell.

Can’t make mercure standard. Totally old and dirty toilet with stain everywhere and old grey towel. It is really the worst Mercure I have ever stayed. Good thing is manager hero is good help me to manage cancellation. They have good capable staff however I think the owner tried to save money and not renovate it to Accor standard. It is really not Mercure standard