5-Star Hotels in Johor, Malaysia

Hotel was in a nice location, quiet and peaceful. Amenities were well maintained, but I hope the swimming pool could glass panel could be better maintained. It looks “mouldy” and dirty. Also, the shower door inside the common toilet in the suite I was staying in on the 21st floor would not fully open. The location of the towel rails needs to be changed to avoid any major accidents like the door shattering

I had a wonderful stay at this hotel. The staff were friendly, professional, and always willing to help. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The hotel's location was convenient, with easy access to nearby attractions and amenities. I also appreciated the smooth check-in and check-out process, which made the entire experience hassle-free. Overall, I had a great experience and would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay. I look forward to staying here again in the future

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

Been staying with a few JB hotels that is near to mall. Sheraton JB win with it big room, friendly staff and great breakfast buffet. It also near a new mall. If anything bad about it - need to work on the Internet coverage and the TV channels access. It was down a few time during our one day stay.

”Fantastic location right above KSL City Mall, making it super convenient for shopping, dining, and getting massages without having to step outside. The rooms are spacious and comfortable, and the kids loved the pool area. Check-in can get a bit busy during peak weekend hours, but the staff handles the crowd efficiently. Overall, a great spot for a quick weekend escape across the causeway. Will definitely return!”

We had a wonderful stay at Anantara Resort & Villas Desaru. The resort is beautifully designed, with a relaxing atmosphere and stunning surroundings. The staff were warm, attentive, and made the experience even more enjoyable. The rooms were spacious and comfortable, and the facilities were well maintained. It’s a perfect getaway for anyone looking to unwind and enjoy a peaceful beachside escape. Highly recommended!

Nice hotel with its own private beach and excellent facilities (including free bicycles for an hour) and top notch service. Breakfast was good in terms of variety and quality, as one would expect of a 5 star hotel. However, the rooms - although spacious and well equipped - had visible signs of wear and tear, and badly needed an update. The complimentary coffee/tea could also be better. For the price, one would expect better.

We choose this hotel on a whim as we needed a place that was off the highway for our ride back to KL. I am glad we did. I only wish we had a chance to spend more time here. I think in the future we might make the trip down just to stay here. There are many great amenities here. A beautiful manicured golf course, restaurants, and a bowling alley. The staff were very accommodating and friendly. The resort has a Balinese or Thai feel. The rooms are very spacious and have a bathtub. They are well maintained and offer beautiful views of the surrounding scenery.

A big thank you to the entire Hard Rock Hotel Desaru team for making our family trip such a memorable one. Your outstanding hospitality is what truly sets this hotel apart. What impressed us the most was the exceptional service. Every single staff member we encountered from the reception team to housekeeping, the restaurant staff, and everyone around the hotel was incredibly warm, friendly and always greeted us with a genuine smile. They made us feel truly welcomed and valued throughout our stay.

Here’s a polished version of your review: The room is spacious, the breakfast is decent, and the pool is nice. Overall, the stay met expectations. However, there were a few areas that could be improved. The hotel seemed unprepared for the high occupancy during the long weekend, as amenities and services were stretched. Room service requests took longer than expected, likely due to the full booking situation. The building itself is quite old and would benefit from some refurbishment, although this did not significantly affect the overall guest experience. It would also be great if the bar remained open during peak periods, especially on long weekends, to better cater to guests.