How to Fill Out the Bali Arrival Card Online: 2026 Entry Guide
Your complete guide to the Bali Arrival Card via the All Indonesia portal. Learn how to fill it out online, discover entry requirements, and get a step-by-step walkthrough of the arrival process at DPS airport.
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What exactly is the Bali Arrival Card?
The Bali Arrival Card is Indonesia's unified digital entry declaration system, officially known as All Indonesia. Launched in September 2025 at Ngurah Rai International Airport (DPS) and rolled out nationwide by October 2025, it replaces the traditional paper arrival card by merging immigration, customs, and health quarantine declarations into one convenient online form.
Once you've submitted your details, the system will generate a personal QR code for you—immigration and customs officers will scan this when you leave the airport. Just a heads-up: this isn't a visa, so you'll still need a valid visa or visa-exempt status to enter Indonesia. Think of the arrival card as an extra entry requirement for all international travelers.
Disclaimer: Entry rules and procedures can shift at any moment based on Indonesian immigration policy. Be sure to check the latest official guidance before you set off on your journey.
Do You Really Need the Bali Arrival Card Online?
Yes, almost all international visitors need to complete it. It’s a mandatory requirement for foreign nationals arriving in Bali or Indonesia by air.
Who doesn't need to worry about this?
- Indonesian citizens (you'll just need to fill out a separate domestic form)
- Transit passengers staying airside without clearing immigration
- Airline or vessel crew members currently on duty
- If you hold an Indonesian residence permit (KITAS / KITAP), you might be able to use a different route, but it’s always a great idea to double-check the latest guidance before you go!
If you're heading to Indonesia as a tourist, business visitor, or short-term traveler—regardless of whether you have an e-Visa, VOA, or visa-free status—you'll need to complete your arrival card.
Bali Attractions Review
Penida Island
4.4/5
482 reviewsA great place 👍When visiting Indonesia, be sure to stop by 👌 Paradise Island 🏝️ If you're planning to swim at Keling King Beach, first learn about rip currents. Swim at this beach with extreme caution and only if you have experience! ☝️
Nusa Lembongan
4.6/5
182 reviewsThis tour was interesting, and we got to see manta rays. The snorkeling was also very good!I received the photos on the same day, and they turned out to be quite good qualityWe were provided with water and a towel, and after snorkeling, we could take a shower and change clothesThe Nusa Penida tour was not bad overall, but due to the road conditions, the car ride was very bumpy and made me quite carsick
Ayung River Rafting Bali
4.5/5
118 reviewsI had a fantastic time rafting amidst the stunning natural beauty of Indonesia.
Is Entering Bali Fully Digital?
Entering Bali is mostly a digital experience, but not entirely. Here’s the breakdown of what’s gone digital and what still requires a personal touch:
100% digital
- Arrival card, customs, and health declaration—all handled online through the All Indonesia platform, so you can skip the paper forms!
- e-VOA / electronic visa — apply and pay online before you depart, and get approved via email
Hybrid format / in-person attendance required
- Passport control — even with an e-Visa, you'll still need to show your physical passport when you go through immigration.
- Self-service gates (auto-gates) — ready for e-Visa holders aged 6 and up; little travelers under 6 will just need to head to the manual counters.
- VOA (Visa on Arrival) — still processed at dedicated counters when you land, with payment in cash (USD is recommended)
- Random document checks — keep in mind that officers might still ask to see your return ticket, hotel booking, or proof of funds when you arrive.
In short: while you can pre-fill everything online to breeze through the process, you'll still need to head through physical immigration checks once you land at the airport.
Bali Entry Requirements: Everything You Need to Know
Before you jet off to Bali, make sure you've got these essentials packed and ready:
- Passport valid for at least 6 months from your date of entry, with at least one blank page
- A valid visa or visa exemption — whether that’s an e-VOA, a VOA on arrival, or visa-free entry, depending on your nationality
- Finished your Indonesia arrival card and saved that QR code—you're all set for your adventure!
- Return or onward ticket — keep this handy, as it might be checked when you check in or pass through immigration!
- Proof of accommodation — a hotel booking confirmation that includes the full address
- Proof of sufficient funds — you might be asked to show this at random
- Travel insurance — while not always checked, it’s highly recommended for peace of mind on your adventures!
When to Complete Your Bali Arrival Card
You can submit your arrival card up to 3 days before your scheduled arrival in Indonesia, or simply complete it on the day you land.
Our recommendation: fill it 1–2 days before departure. This gives you enough time to fix any errors, ensure payment works if you also apply for a visa through the same portal, and avoid last-minute Internet issues on the plane or at the airport.
If you happen to forget or can't finish it online, no worries! You can easily fill it out right when you arrive by scanning the QR codes scattered around the airport—though just a heads-up, you might run into longer lines and a bit of a sluggish Wi-Fi connection.
How to Complete Your Bali Arrival Card Online (A Step-by-Step Guide)
Step 1: Head over to the official portal
Head over to allindonesia.imigrasi.go.id in your browser—no app download needed, though an "All Indonesia" app is available if you prefer! Just toggle the language to English using the menu in the top right corner, then select "Foreign Visitor" to get started.
Step 2: Your personal details
Please enter your details exactly as they appear on your passport:
- Full name (as it appears on your passport)
- Passport number
- Nationality
- Date of birth (DD/MM/YYYY format)
- Passport expiry date (DD/MM/YYYY format)
- Gender
Traveling with the family? No problem! You can add extra passengers to a single submission and share one QR code—just be sure everyone enters together.
Step 3: Plan your travel details
- Flight number of your final connecting flight arriving in Indonesia
- Date of arrival
- Date of departure
- Whether you hold an Indonesian residence permit (select No for a tourist VOA; select Yes if you already have an e-Visa)
Step 4: Getting around and finding your stay
- Travel method: By air
- Reason for your trip: Tourism, business, or just exploring!
- Flight type: Commercial
- Your port of entry: Ngurah Rai International Airport (DPS) in Bali
- Address in Indonesia: simply enter the full address of your hotel as shown on your booking confirmation
Step 5: Health and customs declarations
- Health quarantine declaration: simply answer No if you aren't experiencing any fever, cough, or other symptoms.
- Prohibited goods declaration: select No if you aren't carrying any drugs, weapons, or other restricted items
- Read through the declaration and check the box to confirm
Step 6: Hit submit and save your QR code
Double-check all your details, then hit submit! Your unique QR code will be generated in a flash. Be sure to take a screenshot and save it to your phone—you can even email it to yourself for safekeeping. Just have it ready to show when you arrive at the airport, and you're all set for your adventure!
Pro tip: If you haven't purchased your visa yet, you can apply for an e-VOA directly through the same All Indonesia portal after you complete your arrival card. Many travelers report higher payment success rates this way compared to using the standalone visa website.
How to Enter Bali Upon Arrival (A Step-by-Step Guide at DPS Airport)
1. Follow the signs for International Arrivals
Once you've deplaned, just follow the signs for International Arrivals. Stroll down the corridor—you'll head through walkways and maybe even take a few escalators. Simply follow the crowd and keep an eye out for the green directional signs!
2. Pick your immigration lane
- If you’ve got an e-Visa or e-VOA, you can head straight to the self-service auto-gates or the e-Visa counter. Auto-gates are ready for travelers aged 6 and up with a biometric passport—just scan your passport photo page, look at the camera for facial recognition, and you’re all set!
- If you need a VOA on arrival: head to the Visa on Arrival counter first, pay the fee (USD cash is recommended), get your visa sticker, and then proceed to immigration.
- Little travelers under 6: please head to the manual or staffed counter, even if you have an e-Visa.
3. Immigration check
Hand over your passport. The officer will check your visa and arrival card QR code, and they might ask to see your return ticket or hotel booking. Once that’s all set, they’ll stamp your passport, and you’re officially on your way!
4. Baggage claim
Once you've cleared immigration, simply head down the escalator or lift to the baggage hall. Keep an eye on the screens to find your flight number and the carousel where your bags will be waiting!
5. Customs and exit scan
Before you head out of the restricted area, an officer will scan your Indonesia arrival card QR code. Just a heads-up, your bags might need to pass through an X-ray scanner, too!
6. Step out of the arrivals hall and into your adventure
Once you've cleared customs, you'll step into the public arrivals area, your gateway to the city! Here, you'll easily find everything you need to get started, including SIM card counters, ATMs, money changers, taxi desks, and convenient ride-hail pick-up points.
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[10% Off] Top Hotel Recommendations in Bali
Check out our top picks for Indonesian accommodations, now with 10% off:
Bali Hotels
5 star
Very Good199 Reviews
Nusa Dua Bali|12.86km from downtown
Hotel Nikko Bali delivered a great holiday for us. Everything from the grounds to the hospitality was top-notch, and we really enjoyed every moment. The only small area for improvement would be expanding the breakfast buffet spread, as it felt a little limited compared to other 5-star resorts. That said, it was still a lovely stay and we’d happily return.FromAU$ 104
Great464 Reviews
Nusa Dua Bali|16.74km from downtown
This hotel is a true value king under the Marriott brand, offering consistent quality at a highly competitive price compared to other hotels. While it's not directly beachfront, the hotel provides a shuttle service to its private beach, complete with dedicated beach service.
It's conveniently located within walking distance of Nusa Dua's largest shopping mall, and just outside the hotel, you'll find a street filled with dining options, making meals incredibly easy.FromAU$ 161
Great852 Reviews
Kuta Bali|9.2km from downtown
Excellent hotel, super location. Malls are nearby, plenty of places to walk around and eat. The ocean is just a 5-minute walk for a dip in the waves. It's also the best location for excursions. The pools are fantastic, and there are slides for the kids. The hotel food is very tasty and not expensive. The staff is simply amazing!FromAU$ 236
Great829 Reviews
Nusa Dua Bali|18.83km from downtown
I have a very pleasant stay here. At 2014 back then when it is still Nikko, my brother had his wedding here and I appreciate the hotel still have their name hang in the wall near Wiwaha Chapel. The room is spacious and clean. The AC works really well. View from our room is so beautiful. Make sure to book the ocean view to enoy the beauty of Bali. We had Mexican dinner at Grain Restaurant, delicious food with Latin live band boost up the mood. Thank you Mrs. Sumerti for the hospitality during dinner. Definitely stay here if I visit Bali!FromAU$ 168
Great131 Reviews
Nusa Dua Bali|14.42km from downtown
I had a wonderful 5-day stay at Bali Tropical Resort & Spa. The resort is beautifully maintained, with lush gardens, a relaxing beachfront, and a calm, authentic Balinese atmosphere. The staff were consistently warm, attentive, and eager to help, which made the stay feel truly welcoming. Rooms were comfortable and clean, and the food offered good variety with plenty of local flavors. Overall, it’s a great choice for a peaceful, well-rounded Bali getaway.FromAU$ 134
Business travel
Good408 Reviews
Seminyak Bali|6.6km from downtown
The hotel is located in a quiet area with convenience stores nearby, which was very convenient. Room size was comfortable and cleanliness was acceptable. The only downside was the weak water pressure in the bathroom. Staff service was great and friendly throughout the stay. The swimming pool was definitely one of the highlights.FromAU$ 17
Very Good421 Reviews
Sanur Bali|7.01km from downtown
We made a last-minute decision to visit during the summer holidays and chose this hotel because of its proximity to the beach. I was prepared for an older hotel in an older area, and that's exactly what it was; there were quite a few middle-aged and elderly guests. However, the hotel's pool and garden views were quite nice, and the rooms had been renovated. The showerhead wasn't discolored, and the water quality was fine. Breakfast was acceptable, I'd give it an 80%. Besides the locally grown papaya, nothing else really stood out. We received drink vouchers for the restaurant bar, which was a pleasant place to relax. Bicycles were available for rent, and cycling along the beach was very enjoyable. There's a good restaurant by the hotel beach, with a 4.9-star rating on Google Maps. We ordered three set meals for over RMB 600 (including a significant service charge).
However, there were some downsides:
1. The hairdryer was broken. I specifically went to the front desk to ask for a replacement, but nothing was done. Luckily, it was summer.
2. Service discrimination favoring Caucasians. When queuing for eggs🍳, a Caucasian lady behind me asked for soft-boiled eggs. The chef, with an ingratiating smile, went out of his way to cater to her request, spending considerable time and completely ignoring my🍳, which was ahead of hers. Only after he finished serving the Caucasian lady with a bow did he turn to my eggs, which were already overcooked. He just made an awkward sound and offered no apology.
3. For an Indonesian hotel costing over RMB 1000 a night, I discovered upon leaving that there were green crayon marks on the quilt (near the foot end) (see picture). Are they so stingy with linen that they won't discard it?FromAU$ 96
Very Good351 Reviews
Kuta Bali|10.42km from downtown
Front desk very friendly and helpful, the green color tone in the room and toilet is very nice (personally).
This is the 4th hotel in this trip, and this hotel providede the best quality of sleep, very comfortable.
The floor is a bit oily after in contact with water, not sure if its something i did, slightly uncomfortable to walk in.FromAU$ 21
Very Good761 Reviews
Kuta Bali|9.39km from downtown
This hotel boasts a spacious property, and from the moment you step in, you're enveloped in a holiday atmosphere. It features a restaurant, an outdoor pool, and is surrounded by lush, vibrant greenery.
The room facilities are simple but complete, and the hygiene is excellent. Our room thoughtfully included an extra bed for the child, which was surprisingly comfortable. The hotel is relatively close to the airport, taking about 28 minutes during busy times. Overall, it offers great value for money in the Kuta area.FromAU$ 54
Very Good450 Reviews
Seminyak Bali|6.77km from downtown
The staff were very friendly, helpful, and genuinely service-minded. They were also happy to recommend places and things to do around the area, which we really appreciated.
Unfortunately, there were several issues that significantly affected our stay. During the daytime, there was some burning happening around the nearby rice field, and the smell came directly into our room. It became uncomfortable enough that we had to leave the hotel for a few hours and only came back in the evening.
The biggest problem, however, was the air conditioning. In the middle of the night, the room became extremely cold even though we had not intended to make it that cold. We were surprised to find the air conditioner running at 17°C with the fan at maximum speed. We had to wake up several times to adjust the temperature, and because of this we could not sleep properly until early morning.
The Wi-Fi was also very poor. Once our phones connected to the hotel Wi-Fi, the internet was practically unusable, so we eventually had to disconnect and use our own roaming mobile data instead.
Overall, the staff and service were good, but the air conditioning and internet problems seriously affected the comfort of our stay. If these two issues were fixed, the experience would be much better.FromAU$ 28
Family friendly
Very Good182 Reviews
Kuta Bali|8.72km from downtown
This is starting to feel like a joke, but we checked in here for the third time just to be absolutely sure this hotel isn't for us. Again, I was given a different room, and again, no peace and quiet. This time, there was construction work that started at 8 AM and continued until late evening. On top of that, we were given a room with two separate beds, but then they pushed them together and put one large mattress on top.FromAU$ 35
Very Good570 Reviews
Kuta Bali|10.53km from downtown
I had a very pleasant stay overall. The staff were friendly, helpful, and welcoming with a drink, which made the experience even better. The hotel was clean, well maintained, and the room was spacious and comfortable.
One small detail I really appreciated was the TV having YouTube Premium, which was great for relaxing in the room.
The food was decent, although I felt it could be improved slightly. There was, however, a good selection of drinks available.
Overall, I would rate my stay 4.5/5. A comfortable hotel with good service, clean facilities, and a welcoming atmosphere.
Highly recommended na guys!!!FromAU$ 44
Great839 Reviews
Kuta Bali|11km from downtown
I chose to stay at this Hotel as it was close to the airport for a late night arrival and there was a free airport shuttle. As a single older lady this was importsnt for me. Everything was great. Driver was there waiting despite almost 2 hours waiting for baggage dnd getting through customs at Bali airport. Hotel is clean, friendly and the rooftop
Pool snd har although only small is a great place to relax after travelling. Close to beach and shops and malls. Felt very comfortable here ( oh and breakfast is great!). Also, the adjacent Envy restaurant close to the beach is perfect for evening meal.FromAU$ 65
Amazing578 Reviews
Uluwatu Bali|19.37km from downtown
This beautiful hotel has a vantage point of the entire Uluwatu region as far as seeing the aircraft landing into the airport. Everything is spectacular, especially the upper and lower infinity pools. Breakfast is bountiful. The best thing is you get free shuttle and access to the RoosterFish Beach club, which is great if you want a change of scenery at Pandawa beach. A lot of guests stay here because of this perk. Top notch service as everyone greets you with a smile. Seeing that I was travelling alone and staying only for one night, Aldi at the front desk made sure I had a great stay and gave me an amazing upgrade to their seaview terrace room, which really elevated my whole stay as I used the sundeck to sunbathe. I am genuinely grateful and will always remember my wonderful time at the Renaissance Uluwatu!FromAU$ 242
Very Good313 Reviews
Ubud Bali|18.62km from downtown
This was my second time staying at this hotel. The first time was a solo trip, and this time with my husband. I love the location as it is in the middle of Ubud City Center and all the attractions up north (Tegalalang, Tirta Empul, etc). Forgot to take any photo of the room though, but it was very comfortable! Breakfast is good, but the soy latte is too sweet for my liking. Need better plant-based mylk option. But overall, an enjoyable stay!FromAU$ 151
Hot spring
Great666 Reviews
Jimbaran Bali|17.07km from downtown
Ayana resort is amazing. All the pools, facilities and staff are super nice. The ocean view pool is fab. Good place for stay over at least 2 nights. But the resort looks pretty old. The first day we checked in around 7pm, so we cannot see the view. But the first room has mould smell. So we asked change room. In the second day we found it’s a “golf” view rather than bay view. So we asked for change room again, and we asked for breakfast rather than give us only a pool access. They refused for the first time which is quite disappointing at beginning. If you go to rock bar, book the seats early and do not order the food as they’re not worth what you pay. Also the round area is for villa customers only, tried to book but when we go there they tells us we cannot book it.FromAU$ 392
Very Good184 Reviews
Ubud Bali|12.6km from downtown
Amazing and flawless 10/10 stay at The Westin Ubud Bali.
From the moment you arrive, the atmosphere is pure serenity—nestled in a lush rainforest setting with a breathtaking centrepiece infinity pool that feels like it’s floating in the clouds amongst the serine jungle. It’s the kind of place where you instantly slow down and just breathe and experience a place you can relax, be well and rise every day feeling better than the next.
The food is exceptional across the board—thoughtfully prepared, beautifully presented, and consistently delicious. Every meal felt like a highlight and Sebastian takes pride and care with his team and the high food quality standards.
What truly sets this property apart, though, is the passionate Westin associates that Go Beyond! The entire team operates at an incredibly high level, and it shows in every interaction. A special thank you to General Manager Saraswati, whose hands-on leadership is evident everywhere; you can feel how much she genuinely cares about both guests and her team.
Darma at the lobby bar is a standout… his attention to detail and craftsmanship behind the bar made every visit memorable. Yana ensures the restaurants runs like clockwork, delivering a smooth, polished, and faultless dining experience every time. And Arta and Crisna—your work ethic and standards are simply outstanding. You consistently go above and beyond in a way that truly elevates the entire property.
Cleanliness is absolutely next level—impeccable in every possible way with an amazing housekeeping team.
This is Marriott. This is Westin. And this is hospitality done at its very best.FromAU$ 216
Great57 Reviews
Pemuteran Bali|91.78km from downtown
Aside from diving, the hotel was okay. There were a lot of flies in the restaurant, and many mosquitoes during dinner. The hotel's dive center was a bit of a rip-off. For scuba diving, they'd make excuses not to go to the further dive spots; 2 out of 3 dives would be in the same place, just a few dozen meters apart. For snorkeling, they only let you go once, and it costs more than double what you'd pay outside. Plus, they wouldn't even take you to the island. They said we'd be back between 2:30 PM and 3:00 PM, but for our three dives, we were back by 1:00 PM. They probably wanted to eat earlier. You can tell how perfunctory their service was.FromAU$ 63
Very Good1 Reviews
Thyrite Bali|61.87km from downtown
When you stay at Bali Nibbana Resort in Seririt, you'll be in a state park, within a 5-minute walk of Puri Jati Dive Site and Puri Jati Beach. This spa hotel is 7.5 mi (12 km) from Baruna Dive Center and 8.5 mi (13.8 km) from Lovina Beach Monument.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Planning an event in Seririt? This hotel has facilities measuring 840 square feet (78 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Great160 Reviews
Lovina Bali|59.61km from downtown
The hotel reception offers shuttle services to nearby places, including spas for massages, supermarkets, and a street full of restaurants. David is especially nice and speaks English very well. The other hotel staff are friendly and provide excellent service. However, there are a lot of flies in that area, but it's not due to the hotel's hygiene; the hotel itself is quite clean, and the restaurant is fine too. There's a long country lane leading up to the entrance.FromAU$ 85
Gym
Very Good226 Reviews
Bali|2.55km from downtown
Check in was smooth. Staffs were friendly.
Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking.
In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception.
If you order food delivery, it will be a long walk to take your food at the reception.
If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant.
Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.FromAU$ 31
Amazing119 Reviews
Ubud Bali|22.98km from downtown
This place is absolutely beautiful, completely enveloped in greenery. The service is top-notch, with daily housekeeping ensuring everything is spotless and tidy. The staff are incredibly polite, attentive, and always smiling. Breakfasts are à la carte and absolutely delicious. The views from the restaurant and our room window are stunning. If you love lush greenery and tranquility, you definitely need to visit this hotel. The only minor inconvenience is the cascading layout of the buildings, but there's a quick solution – just call for a buggy, and it arrives fast.
It so happened that we celebrated our wedding anniversary at the hotel (I mentioned this when booking). The complimentary surprise was wonderful – a cake at breakfast, swans made from towels with a rose on the bed along with congratulations, and a bath filled with rose petals! It was all incredibly thoughtful. The cake was amazing. Thank you, hotel, for your kind consideration!FromAU$ 98
Amazing605 Reviews
Ubud Bali|15.95km from downtown
Our room was on the second floor and offered a beautiful view from the balcony. The hotel itself isn't very large, but it's incredibly charming and well-maintained. The breakfast was also delicious; they have an à la carte menu with smaller portions, so you can try a variety of dishes. We stayed for three days and ordered something different each morning, and everything was great. The only downsides were that the room felt a bit damp and the air conditioning seemed old.FromAU$ 165
Great162 Reviews
Ubud Bali|16km from downtown
Overall, I liked everything: the location, the staff, the hotel itself and the room. Yoga was included in the price for free. There was an excellent pool with a view, where there was no one else but us. A couple of minor drawbacks: there's renovation work going on on the third floor, so there's some dust and noise, but it was quiet in the room itself. Also, the lack of a door to the toilet/shower isn't very comfortable if you're not staying alone. Otherwise, only pleasant impressions.FromAU$ 205
Great404 Reviews
Seminyak Bali|7.13km from downtown
The location is excellent! All the famous restaurants and cafes in Seminyak are within walking distance. A taxi from the airport to the hotel takes about 30 minutes, and there's a convenience store right across the street.
Breakfast is served from 6:30 AM to 10:00 AM, and it's quite substantial, though the 10 AM cut-off feels a bit early.
All the staff were incredibly polite and welcoming.
Overall, it offers fantastic value for money.FromAU$ 31
Swimming pool
Great314 Reviews
Bali|4.19km from downtown
The hotel is in a great city-centre location, making it convenient to access nearby attractions, restaurants, and shopping areas. The staff were friendly, helpful, and welcoming throughout our stay. Breakfast was included and offered a wide variety of options, catering to different tastes and preferences.
However, there were several issues that affected our experience. The room description on Trip.com stated that the bed would be either a queen bed or twin beds, but we were instead given a king bed, even though we tried checking in as early as possible so that we can get a twin beds room. Bed type should be clearly specified and guaranteed during the booking process to avoid misunderstandings.
The hotel's carpet is quite old and had a noticeable smell. In one of our rooms, the air conditioner appeared dusty and barely blew any air. However, after we contacted the front desk, the issue was resolved promptly, which we appreciated. The curtains were also not blackout curtains, allowing too much light into the room early in the morning.
Despite requesting a quiet room, we were assigned a room next to the swimming pool. The soundproofing was also quite poor, and we could clearly hear people walking and talking along the corridor throughout the day and night, which affected our rest.FromAU$ 30
Very Good405 Reviews
Ubud Bali|21.48km from downtown
My stay at Kenran Resort Ubud was mixed. I had specifically booked a room with a terrace on the 2nd or 3rd floor, but when I arrived, I was given a room on the 1st floor instead. Unfortunately, the room had a very strong mold smell, which made the first night quite unpleasant.
I raised the issue with the staff, and only after a fairly long discussion did they agree to move me to another room the following day. Once I was moved to the 3rd floor, the experience changed completely. The room was much better, and the views from the resort were genuinely beautiful.
My main advice to future guests would be to check the room carefully when you arrive, especially if you are placed on the 1st floor. Based on my experience, I would personally avoid the first-floor rooms.
The breakfast was another weak point for me. The menu felt limited and could definitely be improved.
Overall, the resort has amazing views and a lot of potential, and my stay became very enjoyable after moving to the 3rd floor. However, the first-day room issue and the breakfast quality stopped it from being a great experience from the beginning.FromAU$ 113
Very Good601 Reviews
Jimbaran Bali|14.1km from downtown
The hotel is very close to Jimbaran Beach, only a 6-7 minute walk away. Plus, there's a really good Indonesian restaurant right outside the hotel that's not too expensive.
The hotel facilities themselves are a bit old, but they're well-maintained. The infinity pool on the top floor is very comfortable and offers great views :)
At night, there's a night market on the road outside the hotel. It's crowded, but there's also a lot of traffic, so walking can be dangerous. I didn't try the food, so I don't know if it's good, haha.
This hotel is part of ASR Ascott, but I enquired beforehand and they don't offer any special member benefits. So it's cheaper to just book through a third-party platform :)FromAU$ 45
Very Good141 Reviews
Seminyak Bali|7.64km from downtown
Friendly and attentive staff with prompt service around the clock!
The hotel is conveniently located next to the lounge with an awesome live band, and the restaurant separated by glass door with a good view to the lounge for more privacy with ample seating & a comfortable dining experience.
And not forgetting the relaxing awesome pool surrounded by nature!FromAU$ 48
Amazing1196 Reviews
Nusa Dua Bali|19.15km from downtown
I finally got to stay at the Kempinski, which I'd been looking forward to! It's an absolutely wonderful hotel, from the magnificent lobby to the spectacular view of the Indian Ocean from the lobby. There was one time after check-in when the elevator stopped on the way to our room, but it was promptly reported to a supervisor and maintenance was performed, which put us at ease. We also received apologies via WhatsApp and at check-out, leaving us with the impression that this is a very trustworthy hotel. Besides the excellent facilities like the restaurants and room cleanliness, the staff's hospitality was also outstanding. This is definitely the hotel I want to stay at again next time I visit Bali.FromAU$ 496
Breakfast
Very Good173 Reviews
Nusa Dua Bali|14km from downtown
This hotel is a very good choice 👍🏼 I am a little picky, but here’s my review:
Pros:
✅ No damp smell, well ventilated ( I was worried about this)
✅ No insects in the room. There might be some geckos 🦎 (which is normal and expected) but I didn’t see any.
✅ Very clean in general
✅ Comfortable bed
✅ The service is amazing
✅ The staff is very friendly and helpful
✅ The breakfast is very good, there are plenty of choices.
✅ Their restaurant is also very good, in case you don’t want to go out of the resort.
✅ The vibe at the beach is nice and if you like water sports it is also good.
✅ The pool is huge and very nice
✅ Reasonable price (but it will depend on the season and demand)
Cons:
😑 Sound proof can be better, one can hear everyone from the pool (the sound enters from the main door)
😑 The beach is not the best for swimming, and is a bit dirty in general (not the hotel’s fault)
😑 The gym can be better as there are only 3 machines (spinning, treadmill and elliptical) the dumbbells are fine
✅😄 Overall, recommended! I was happy with my stay at this hotel!
It is good to give it a try!FromAU$ 144
Great226 Reviews
Jimbaran Bali|15.75km from downtown
Perfect place for a family, room is clean and smells the best. I am very picky about hygiene so the fact that I say this is a big deal, trust me.
I didn't find any mosquito in the room. But the hotel left some baygon just in case if you need it.
Amenities is stocked up.
The turn down service was nice too but i wish they left us with a little treat to make it more special
Food is great, the chocolate hour was a nice touch, but i wish they also include at least some water for the children, every drink is extra during this hour. We did request for it to be delivered to our room as our daughter was not in the mood for going down to the restaurant but she really wanted the chocolate, i was alone so I was not possible to leave her by herself…but they denied it, i guess this is a red light for me.
As for the pools, you got options for every age. For the first time my daughter swam for 5 hours! It was just that amazing.
But there is one accident that was unexpected, the swii (floating board with battery) died during the use, my daughter is 4 so yes she was panicked as the pool was deep. Luckily I had a feeling it would happen and I happen to be just behind her. I don’t want to imagine if i was not there next to her…
The service was impeccable and the fact that it is located next to samasta makes our stay a lot more easier. As we wait for check in we had a lunch there and a little shopping. There is a cultural dance in the evening that was a very welcoming sight!
It was about 5-10 mins walk to jimbaran beach, you dont need a buggy for it as the buggy has specific schedules.
If you are looking for a place to dine with Jimbaran beach view and amazing seafood but does not want to go with the crowd, Sundara restaurant behind the hotel was perfect.
My daughter and I had the best Jimbaran fish here, and I am a local! The restaurant belong to FS hotel. So yes the price is high but the food and service is amazing, also you don’t need to go far! The location if this hotel was perfect for a family.
The kids play was good but could be better, honestly if this was marketed as family hotel i think they can put a little more effort in keeping the kids corner updated. There is also a specific section for kids dining area with TV and kids utensils, but somehow is a bit dark.
The food was perfectly separated for halal/no pork. It was the perfect mix between local food and western, i had the best bakso there.
As for room, We had a suite room overlooking the pool, and the fact that we are on 2nd floor makes it so easy to go to restaurant and the pool as it was only 1 stair away.
the hotel was fully booked. I wish to add another night but unfortunately all the rooms are sold out.FromAU$ 199
Amazing177 Reviews
Sanur Bali|6.62km from downtown
A five-star hotel where the accommodation, hygiene, and service all deserve full marks.
Especially the breakfast buffet – every dish was delicious! I particularly loved the bakery bar; the Western pastries were amazing. For dinner, we went to their sister hotel (connected to Andaz) for a buffet. The food variety wasn't extensive, but thankfully everything was quite good. There was also a spectacular fire show in the middle. At first, I thought it might be a bit cheesy, but it actually turned out to be quite entertaining!
However, the best part of the entire resort experience, in my opinion, was the beach.
The photo I uploaded was taken at the hotel beach. That night, the sky was clear, and the moon rose over the sea – it was incredibly beautiful! My family and I were walking on the beach after dinner when we saw this scene, and everyone gasped. I never thought I'd actually witness a 'moon rising from the sea,' a sight I'd always thought only existed in Tang Dynasty poetry.
That's all.FromAU$ 341
Very Good212 Reviews
Kuta Bali|8.5km from downtown
Facilities: The facilities are very complete; everything you need is available. Environment: The environment is great, close to Kuta Beach, and there are many restaurants nearby. Service: Every staff member is very enthusiastic. You can choose to have lunch and dinner at the hotel; they offer a 25% discount, which makes it quite affordable, around 100 for two people. Overall, I highly recommend booking this hotel.FromAU$ 110
Very Good283 Reviews
Uluwatu Bali|19.75km from downtown
My impressions are mixed. On the plus side: the hotel has a pleasant nook, the road leading to it and the surrounding area are nice, and there's a small lake and a couple of decent restaurants for a quick bite right opposite. It's much better than most of Uluwatu, which is filled with broken roads and endless construction. The rooms are a bit dated; there was a nail sticking out from under the TV stand, and the toilet kept making a flushing noise occasionally after pressing the button, but overall it was clean and tidy. We didn't ask to change rooms, though. Breakfast was satisfactory; like everywhere else, it was sometimes difficult to get eggs from the station, but there were many alternatives like pancakes, local soups and main courses, pastries, and desserts. The same restaurant for lunch/dinner was a bit overpriced, portions were smaller than usual, and there wasn't much meat in the dishes. We also had to order drinks twice and wait before being told they were out of stock. For savings, I recommend joining the hotel's loyalty program for a 20% discount on your bill, but for truly good food, it's better to eat outside the hotel. We booked the hotel with 'bonuses' including a massage, which was fine, and welcome drinks (available any day at the restaurant/bar) – these turned out to be just two tiny glasses of boxed juice. Honestly, it would be better not to offer such a gift at all than to offer that. We only dipped into the pool once; there were no staff members on that floor at all, so we had to bring our own towels. There's a billiards table, but it's always covered with a cloth. There were some cracked tiles and construction boards in places, and they were mowing the lawn nearby. Definitely not a place for a full day of chilling, but you can go for a quick half-hour swim. My biggest dissatisfaction at the hotel was with the towel situation and the staff's response to it. Initially, there were only THREE towels in the room. For two people. In a supposedly four-star hotel. Two bath towels and one foot towel, that's it. Immediately after checking in, we went to the reception and asked for two more small hand towels. A couple of hours later, nothing. We went a second time, and okay, they brought the towels, problem solved. But the next day during cleaning, they took these towels (and note, they weren't thrown on the floor; the hotel's policy is supposedly 'eco-friendly,' and according to the rules in the room, towels for 'replacement' are supposed to be thrown on the floor), and didn't provide new ones. Another trip to reception followed, and we agreed that for the rest of our stay, no towels in our room should be changed at all – just the trash taken out. This rule was followed for another day, but then the towels were taken again. We were too tired to fight it anymore and just accepted it. Judging by other reviews and the situation we observed, there's high staff turnover here; there's one competent administrator, but the rest are green trainees who know absolutely nothing. Also, I recommend getting a room with a balcony, because after two days of drying inside the room, I still had to use a hairdryer on my swimsuit to pack it in my suitcase. With cotton clothes, it would be even worse.FromAU$ 63
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