10 Local Pick Spas & Massages in Shanghai (2026): Prices & Reviews

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Shanghai Massage and Spa

As a fitness enthusiast who sits at a desk all day, I constantly battle a mix of everyday muscle stiffness and post-workout tightness. Since I noticed so many people looking for authentic, budget-friendly massage spots in Shanghai, I compiled this go-to list based on my own experiences, local forums, and recommendations from friends.

How to Find Shanghai Massage & Spa Near me

How to Find Shanghai Massage & Spa Near me

A good massage spot in Shanghai can be found by these ways:

  1. Meituan App: Search for “按摩” (massage) or “spa”, the app shows real user reviews and ratings, so you can avoid places with red flags.
  2. Dianping (大众点评): The Chinese version of Yelp, with even more detailed reviews. I suggest you look for places with 4.5+ stars and comments from locals who mention “therapeutic” or “relaxation” instead of other services.
  3. Ask for Recommendations: I’ve gotten some great tips from my Chinese friends, and they always know the places that don’t advertise much. If your Chinese isn’t that great, use translation apps to ask about Blind People Massage 盲人按摩 or 中医按摩馆 (legit massage shops) for good and serious massage.
  4. Trip.com App: You can also find and book some of the best massage service or spa hotels on Trip.com! New users can get 10% Off on Shanghai spa hotels on this app.

My Top 8 Shanghai Massage & Spa Recommendations

My Top 8 Shanghai Massage & Spa Recommendations Lann Massage - 6F

Lann Massage - 6F

These are my absolute favorite, go-to spots in the city—highly professional, consistently reliable, and entirely focused on delivering a genuinely great massage.

Lann Thai Massage (Xintiandi Branch)

  • Address: 2F, No. 123 Madang Road, Huangpu District (near Xintiandi Metro Station)
  • Average Price: 328–398 CNY/hour (approx. AU$69–84/hour)
  • Rating: 4.7/5 (based on 8+ personal visits)

Lann has been my monthly go-to reward for hitting personal fitness goals for over a year. The moment you step inside, the warm Thai scents and dim lighting instantly transport you from a busy Shanghai mall to a peaceful tropical villa. I usually book their 90-minute oil massage. The therapists, many of whom are trained in Thailand, do an incredible job working out the knots in my shoulders and hips from long days of desk work. The staff wear professional attire (long trousers and short sleeves), ensuring the experience feels deeply relaxing and entirely appropriate.

Keep in mind: The walls in some branches are a bit thin, and they recently swapped out their post-massage cake for a small bag of snacks. It is a splurge, so I only go once a month, but the top-tier atmosphere and skill level make it worth every cent.

My Top 8 Shanghai Massage & Spa Recommendations Lann Massage - 6F

Lann Massage - 6F

Yu Massage 愉庭 (People’s Square Branch)

  • Address: 5F, No. 189 Nanjing East Road, Huangpu District (inside a commercial building near People's Square Metro Station)
  • Average Price: 300–400 CNY/hour (approx. AU$63–84/hour)
  • Rating: 4.8/5 (based on 10+ personal visits)

I came across Yu Massage last year, and it has quickly become my top pick for deep tissue relief. The wooden interiors, soft background music, and calming herbal scents make it feel like a secluded retreat. Even the shower facilities have a tropical, spa-like feel. The therapists are highly attentive and check in on your preferred pressure points. I usually opt for the 90-minute oil massage, which is perfect for releasing the upper back tension built up from working on a computer. Because of its popularity, you will need to book at least two days in advance.

Angkor SPA 柬埔寨古法按摩 (Xintiandi Branch)

  • Address: 3F, No. 238 Madang Road, Huangpu District (inside a mall; requires a staff key to access the elevator to the upper floor)
  • Average Price: 280–380 CNY/hour (approx. AU$59–80/hour)
  • Rating: 4.6/5

Owned by the same team running the Taiwanese snack shop on the ground floor, this spot has a uniquely welcoming, personal touch. The entrance can be tricky to find, but once inside, the Cambodian-inspired decor takes over. I highly recommend trying their traditional Khmer massage, which uses a combination of firm pressure and deep stretching that relieves tension without being painful. Every room is equipped with a humidifier—a lifesaver for dry skin—and the owner regularly makes rounds to ensure guests are comfortable. The setup is fairly simple, but the therapists' technical skills are outstanding.

寂舍 Jispa (Downtown Branch)

  • Address: 4F, No. 172 Yuyuan Road, Jing’an District (near West Nanjing Road Metro Station)
  • Average Price: 350–450 CNY/hour (approx. AU$74–95/hour)
  • Rating: 4.7/5

If you want to treat yourself to a premium, pampering experience, this is the place. The hospitality is incredible from start to finish—therapists even sanitize the shower room before you step in and help secure your hair cap. The aesthetic is elegant and peaceful, complete with premium double-walled tea cups and a cozy lounge. I always choose the hot stone massage here. The stones are kept at a perfectly soothing temperature, allowing the therapist to melt away muscle tension gently so you do not wake up sore the next day. As a nice bonus, their incredibly soft disposable slippers are yours to take home.

My Top 8 Shanghai Massage & Spa Recommendations

jispa (Downtown Branch)

里璞 Lipu (Xujiahui Branch)

  • Address: 3F, No. 321 Zhaojiabang Road, Xuhui District (near Xujiahui Metro Station)
  • Average Price: 320–420 CNY/hour (approx. AU$67–88/hour)
  • Rating: 4.8/5

This is my go-to for consistent quality. They use premium Thann essential oils (my favorite brand), and you can choose one scent for your body massage and a completely different one diffused in the room. This tiny detail makes the whole experience feel highly customized. All therapists undergo the exact same training, so you get the same reliable quality regardless of who you get. My favorite treat after a stressful week is their 60-minute Swedish massage, which offers the perfect level of gentle relaxation. My only minor complaint is that the rooms can feel dry in winter; I really wish they would add humidifiers.

九间泰 JiuJian Thai (Hongqiao Branch)

  • Address: 2F, No. 888 Hongmei Road, Minhang District (near Hongqiao Airport)
  • Average Price: 260–360 CNY/hour (approx. AU$55–76/hour)
  • Rating: 4.7/5

This is an absolute must-visit for traditional Thai massage fans. The small touches set it apart, from the pre-heated, sanitized slippers to the gorgeous frangipani essential oils they use. The therapists are either native Thai or trained directly by Thai masters, meaning you get authentic, deep-stretching therapy that feels like a total body reset. They wrap up your session with warm lemongrass tea and a small serving of mango sticky rice, which is the perfect sweet ending.

Together / Xiaoquexing (Nanjing West Road Branch)

  • Address: 4F, No. 1788 Nanjing West Road, Jing’an District (near Jing’an Temple Metro Station)
  • Average Price: 158–228 CNY/hour (approx. AU$33–48/hour)
  • Rating: 4.5/5 (highly recommended by friends)

While I haven't visited this branch myself, several of my friends call it the ultimate budget-friendly alternative to Lann. It is part of the same parent company as Xiaoquexing, and you can unlock cheaper rates by booking through their official WeChat account, "Anleme (按了么康养)." According to friends, the therapists are mostly older, experienced women who provide strong, deep pressure—ideal for soothing post-workout soreness. The office-building setup is very simple and the house massage oil is average (some clients actually bring their own coconut oil), but it is a highly reliable option at half the cost of premium spas.

My Top 8 Shanghai Massage & Spa Recommendations

Zhigan Blind People (Xujiahui Branch)

感智盲人按摩 Ganzhi Blind Massage (Xujiahui Branch)

  • Address: 2F, No. 321 Zhaojiabang Road, Xuhui District (near Xujiahui Metro Station)
  • Average Price: 128–188 CNY/hour (approx. AU$27–40/hour)
  • Rating: 4.6/5 (based on 5+ personal visits)

This is my absolute lifesaver when my neck and back are severely locked up. It is a trusted, 20-year-old chain that employs visually impaired therapists with an exceptional sense of touch—they can pinpoint deep muscle knots before you even tell them where it hurts. I typically book a 60-minute body massage paired with traditional moxibustion therapy to target desk-worker stiffness. For an extra 30 CNY (approx. AU$6.30), you can request a senior therapist for guaranteed consistency. The facilities are basic, clean, and carry a distinct moxibustion aroma, but for pure pain relief, it is the most budget-friendly, effective spot in town.

Disclaimer: Prices may fluctuate based on seasonal promotions or inflation, and individual experiences may vary by branch or therapist. Please check the latest reviews before booking.

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Professional Shanghai Massage at Public Hospitals & Clinics

Professional Shanghai Massage at Public Hospitals & Clinics

If you are looking for safe, budget-friendly options that offer targeted, medical-grade relief, these clinic and hospital setups are fantastic. Plus, some of these services are even eligible for medical insurance coverage. Here are my top recommendations:

1. Li Kang Tang Traditional Chinese Medicine Clinic (Xujiahui)

  • Address: 1F, No. 456 Zhaojiabang Road, Xuhui District
  • Average Price: 200–350 CNY/hour (approx. AU$42–74/hour, partially covered by insurance)
  • Rating: 4.7/5 (based on 4+ personal visits)

I first started visiting this clinic last year to treat chronic neck strain. The practitioners here are licensed TCM professionals who combine deep-tissue massage with bone-setting techniques to realign the spine. While the vibe is far from a relaxing day spa, the treatments are incredibly effective. After just a few sessions, my persistent shoulder pain completely disappeared. The biggest perk is that it is partially covered by medical insurance, making it a highly cost-effective alternative to private spa visits.

2. Shanghai No.1 Rehabilitation Hospital (Yangpu District)

  • Address: No. 349 Hangzhou Road, Yangpu District
  • Average Price: 150–200 CNY/hour (approx. AU$32–42/hour, fully covered by insurance)
  • Rating: 4.6/5 (highly recommended by friends)

This is a public, government-run hospital featuring a highly qualified rehabilitation team. Friends who go here note that the therapeutic massages are often paired with professional medical equipment to target deep muscle strain and accelerate post-injury recovery. It is a fantastic option if you are dealing with chronic pain or require structured physical therapy.

3. Yueyang Hospital of Integrated Traditional Chinese and Western Medicine (Hongkou District)

  • Address: No. 110 Ganjiang Road, Hongkou District
  • Average Price: 180–300 CNY/hour (approx. AU$38–63/hour, partially covered by insurance)
  • Rating: 4.8/5 (based on online reviews)

Widely recognized as one of Shanghai's premier TCM hospitals, Yueyang has a dedicated tuina (massage) department that specializes in relieving chronic pain, sports injuries, and stress-induced tension. Patient reviews highlight that the highly skilled therapists take the time to thoroughly evaluate your symptoms before tailoring the treatment to your body.

4. Longhua Hospital (Xuhui District)

  • Address: No. 725 Zhanghua Road, Xuhui District
  • Average Price: 160–280 CNY/hour (approx. AU$34–59/hour, partially covered by insurance)
  • Rating: 4.7/5 (highly recommended by friends)

Several of my friends highly recommend this hospital for its clinical TCM massage and acupuncture treatments. It is particularly well-regarded for managing lower back pain, tension headaches, and sleep disturbances. Because the staff are all licensed medical professionals, you can fully trust their clinical expertise and anatomical knowledge.

My Pro Tips for Massage in Shanghai

My Pro Tips for Massage in Shanghai
  • Check for Professionalism: Look for therapists in loose, comfortable uniforms (no tight dresses or short skirts). If the menu has vague “special services”, walk away.
  • Book in Advance: Popular spots like Lann and Yu massage fill up fast, especially on weekends. Book 2–3 days ahead via Meituan or their official WeChat account.
  • Bring Your Own Oil: If you have sensitive skin or prefer a specific scent, bring your own essential oil. Many budget spots use low-quality oil, so this is a good way to ensure a better experience.
  • Use Medical Insurance: For hospital massages, bring your insurance card to get coverage. Most TCM clinics and rehabilitation hospitals accept Shanghai medical insurance.
  • Try the “Anleme (按了么康养)” WeChat Account: This is the official account for Xiaoquexing/Together. You can get exclusive discounts and book appointments directly.

[10% Off] Find Hotels with Massage on Trip.com

Shanghai Spa | Yuan Spa | Hyatt on the Bund

Shanghai Spa | Yuan Spa | Hyatt on the Bund

If you’re visiting Shanghai, Trip.com is a great tool for finding hotels with on-site spas or massage services — many even offer free massage for guests when you book through the app. Here’s how I use it:

  1. Go to the Trip.com app and search for hotels in your desired area.
  2. Use the filter for “Spa/Massage” — it’ll show you places with in-house facilities.
  3. Look for the “Free Massage” tag — some hotels include a 30-minute session in their room rates (total lifesaver after a day of sightseeing!).
  4. Check the reviews to make sure the hotel’s spa is legitimate — I once stayed at a hotel where the “spa” was just a small room with a massage chair, not actual therapists.

Shanghai Hotels

Hot spring

9.4/10Outstanding3635 Reviews
Qingpu Zhujiajiao/Oriental Land Shanghai|43.7km from downtown
Sun Island is an established resort, perfect for family trips. All facilities are well-equipped, and the customer service is attentive. Kids can enjoy horse riding in the morning, feeding animals from the mini-train at noon, splashing around at the water park in the afternoon, and playing various indoor games at the club in the evening or when it rains. There are activities for every time of day, ensuring a fun experience. A bonus we discovered is that even adults can rent lure fishing equipment and enjoy a relaxed fishing session with no prior experience needed. Overall, it was a pretty good recreational experience!
FromVND 2,566,847
9.5/10Outstanding2453 Reviews
Hongqiao District Shanghai|11.03km from downtown
Staying at The Anandi Hotel in Shanghai | A Healing Hotel Experience Before heading back to Beijing, I chose this healing hotel for a few days of rest in Shanghai. Here's my experience: Facilities and Activities 🏊🏻♂️: 1. Guests can use the hot spring, which wasn't crowded and wasn't very large. There are two public pools, one in the hot spring area and another on the 11th floor of the hotel. The gym is also small. There are free healing activities every day, with more options on weekends, including children's craft experiences 👍🏻. 2. The kids' club is on the second floor of the hot spring area, but children cannot be left unattended; parents must supervise them. I suggest they change this – if parents are constantly watching their kids, how can they have time to spend money? 😓 Environment 🌲: As a healing hotel, you essentially stay within the hotel. There isn't much to do in the surrounding area 😂. Dining 🍜: The breakfast at the Mystic restaurant is quite healthy. The executive lounge offers afternoon tea and light dinner. Yue Restaurant and Yuan Yan are actually the same restaurant. Dining taste ranking ➡️ Yuan Yan > Mystic restaurant > Executive Lounge. Service: Most of the staff provide excellent service. On weekends, due to more guests, the service quality can slightly dip 😝. In summary, the service at this hotel is very good, but the overall facilities are not large. If you're looking for a two or three-day healing stay, I highly recommend it 😜 (Special shout-out to Darcy for the excellent service!).
FromVND 5,067,777
9.4/10Outstanding3762 Reviews
Shanghai Disney Resort Shanghai|21.83km from downtown
This is a Japanese-style ryokan where rooms are spread across individual two-story buildings, offering a relatively private and quiet environment. The rooms are spacious, and each comes with its own independent entrance. The hotel provides a shuttle bus that takes about 5 minutes to reach Disneyland, and morning and evening transfers can be reserved. In the morning, you generally only need to wait about 10 minutes to board the 7-seater van. For the evening, booking two hours in advance is usually sufficient to get on the bus on time, and the driver will also call to coordinate. The drop-off and pick-up point is located right next to the Disneyland metro and bus lines, and it takes about a 10-minute walk to get to Disneyland. Overall, it was a pretty good experience. Especially considering that most surrounding hotels cost over 1,000 RMB (4 digits), we managed to snag a special rate under 1,000 RMB, making it very good value for money. Highly recommended for a stay.
FromVND 2,555,214
9.6/10Excellent2036 Reviews
Changfeng Park Area Shanghai|8.63km from downtown
After returning from Kyoto, I've been searching for a good hot spring resort in the Yangtze River Delta region. I first saw 御宿和庭 (Yushuku Watani) recommended on Dianping, and my stay there truly was a five-star experience. The hotel's location is excellent, right in the city center, and it boasts a beautiful garden landscape. The front desk service and hotel activities are exceptionally thoughtful, with various engaging small activities like handicrafts and sound healing meditation sessions. The hotel doesn't cut corners; the private hot spring tubs are very spacious, and you can even choose different types of springs. The mini-fridge is restocked daily with three soft drinks, and the hair dryer is a Laifen, which works incredibly well. Yukata are also provided, and the bedding is unbelievably comfortable – once you lie down, you simply can't bear to get up. The hotel's breakfast and lunch are also noteworthy. All in all, these two days have been one of the best, if not *the* best, hotel stays I've had in Shanghai.
FromVND 2,241,144
9.7/10Excellent64 Reviews
Chongming Island, Changxing Island, Hengsha Island Shanghai|41.04km from downtown
The hotel is located in a villa area with free parking spaces. The rooms are very clean and well decorated. You can see that the owner has put a lot of effort into it. It has a Santorini style. The hygiene and facilities are top-notch. The swimming pool water is changed every day. In addition, the owner's son also provides water fight service, hahahaha
FromVND 1,771,977

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5 star

9.3/10Very Good11518 Reviews
People's Square Area Shanghai|0.54km from downtown
The room was very spacious and clean. The Western breakfast was high quality, especially the egg tarts and cheese sandwiches which were particularly delicious. There's a dumpling shop downstairs that's affordable and tasty. We traveled during the National Day holiday, so there were lots of people, but the hotel is right on a pedestrian street, making it very convenient for exploring the surrounding area.
FromVND 3,978,224
9.5/10Outstanding6767 Reviews
People's Square Area Shanghai|0.47km from downtown
The hotel's location is excellent; it's a quick walk or bike ride to the pedestrian street and the Bund. I arrived at noon, and the hotel hadn't reserved the newly renovated room type as requested in my booking notes. After my persistence and the front desk staff's proactive coordination, I was successfully checked into a newly renovated room type that afternoon and even upgraded to a suite. I could also see the Oriental Pearl Tower and the 'three-piece suit' (referring to the three iconic skyscrapers). Thumbs up! 👍👍👍 The concierge, housekeeping, and front desk services were all excellent too! 👍👍👍
FromVND 4,796,358
9.6/10Excellent8523 Reviews
People's Square Area Shanghai|0.7km from downtown
We had a fantastic stay and were made to feel welcome from the moment we arrived. The staff were exceptionally warm and attentive, always even greeting us at the door, opening doors and checking cars for belongings left behind after long shopping trips. The hotel has a beautiful, luxurious atmosphere, with excellent facilities including a very well-equipped gym and separate men’s and women’s sauna and steam rooms as well as a pool and hot tub. There is also an onsite spa opened till 2am! The ‘This Works’ bathroom toiletries in the rooms were a lovely touch and smelled wonderful. Breakfast was outstanding, with an impressive selection and freshly prepared omelettes, steamed buns and pancakes. The English-speaking staff were also incredibly helpful throughout our stay and provided great recommendations of places to see and where to eat close by. The location is excellent, within easy walking distance of Nanjing Road and the Bund. Overall, a beautifully presented hotel with genuinely excellent service — we would happily stay here again and am glad we chose to stay here as there are an overwhelming amount of choices available but we feel we made a great choice!
FromVND 4,997,984
9.3/10Very Good5061 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from downtown
It felt like stepping back into the 1930s. All the facilities, though vintage, were fully functional. My room was near the elevator, but a screen cleverly shielded the entrance, so it wasn't directly facing it. The elevators were fast and plentiful, preventing any congestion during peak hours. The room was well-stocked with amenities, and I appreciated all the thoughtful little details. Breakfast was incredibly generous; I especially loved the Japanese breakfast with soba, sushi, and onsen eggs, though there were plenty of other options too. The rooftop cafe offered a panoramic view of the garden, but unfortunately, I missed out on the afternoon tea set that day, which was a real shame. The food in the banquet hall was also incredibly rich and varied. It really feels like you get to enjoy good food in these kind of old-money hotels.
FromVND 2,896,427
9.4/10Outstanding9913 Reviews
Train Station Area Shanghai|2.4km from downtown
I stayed at the Pullman Jing'an for a business trip, and the experience far exceeded my expectations. The hotel boasts a prime location right in the Jing'an Temple commercial district, with the subway station just steps away. Getting to West Nanjing Road or Hongqiao is very convenient, and there is an abundance of dining options in the surrounding area. The lobby has a modern and grand design, and check-in was very efficient. The room offered an expansive view, and the bedding was exceptionally comfortable—a lifesaver for overcoming jet lag or recovering from intense work. The breakfast spread was extensive, featuring both Western pastries and a live noodle station for fresh Chinese noodles, making it a perfect start to the day. This will definitely be my top choice for my next trip to Shanghai!
FromVND 2,861,530

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Business travel

9.4/10Outstanding12465 Reviews
People's Square Area Shanghai|0.73km from downtown
Located right on Nanjing Road Pedestrian Street, the hotel is housed in a century-old historic building with a classic Old Shanghai vibe. Despite the bustling crowds during the National Day holiday, the hotel offers a quiet retreat amidst the hustle and bustle. The environment and service are both top-notch. While it lacks a swimming pool and parking lot, getting around, dining, shopping, and sightseeing are all extremely convenient. A great choice overall.
FromVND 2,830,511
9.2/10Very Good9219 Reviews
People's Square Area Shanghai|0.5km from downtown
⭐⭐⭐⭐⭐ An Absolutely Outstanding Experience at Conrad Shanghai! Our stay at Conrad Shanghai was nothing short of exceptional! From the moment we arrived until the day we left, everything exceeded our expectations. The location is absolutely perfect, right in the heart of Shanghai, with easy access to the city’s best attractions, shopping areas, and restaurants. The cleanliness was impeccable, the rooms were beautifully maintained, and every detail reflected the highest standards of five-star luxury. What truly made our stay unforgettable, however, was the outstanding hospitality and professionalism of the entire staff. Everyone was incredibly welcoming, attentive, and genuinely committed to making our experience special. 🌟 A Very Special Thank You to Molly! 🌟 Molly deserves exceptional recognition for her extraordinary kindness, dedication, and professionalism. She went above and beyond in every possible way, sparing no effort to ensure that our stay in Shanghai was as comfortable, enjoyable, and memorable as possible. Her genuine care, warm personality, and willingness to help with absolutely everything made us feel not just like hotel guests, but truly valued and welcomed. Molly is a remarkable asset to Conrad Shanghai and a shining example of what world-class hospitality should be. People like her are the reason guests fall in love with a hotel and look forward to returning. A huge thank you to Molly and the entire Conrad Shanghai team for making our visit to this beautiful city such a wonderful experience. Without hesitation, one of the best hotel experiences we’ve ever had! Highly recommended! ⭐⭐⭐⭐⭐ We will definitely be back!
FromVND 6,052,640
9/10Good2618 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from downtown
You can't beat the location – right in the heart of Nanjing West Road, bustling outside, yet quiet inside. The hotel is all-suite, with the smallest room being 62 square meters, offering separate living and sleeping areas, so space is definitely generous. Each suite comes with a kitchen (induction hob, microwave, etc.) and a washer-dry dryer, which is incredibly practical for long stays or dealing with the rainy season. The hotel's design has an old Shanghai charm, but it's not overly fussy; the Art Deco details are very appealing. Rooms are comfortable, and the restaurant is pleasant. There are reliable dining options nearby, and it's convenient for business meetings. The gym is outsourced to a chain brand, so the equipment is better than typical hotel gyms; there's also a pool for a relaxing dip. The terrace offers expansive views, perfect for an evening drink. Overall, the facilities are practical and impressive. I'll definitely stay here again next time I'm in Shanghai.
FromVND 4,602,488
9.5/10Outstanding9523 Reviews
The Bund Area Shanghai|1.73km from downtown
The hotel's location is extremely convenient, within easy walking distance of both Yuyuan Garden and the Bund. The overall environment and ambiance are great, and I personally really liked the signature scent used in the hotel. However, the service attitude definitely leaves much to be desired. We arrived with quite a lot of luggage, and the traffic outside the entrance was quite heavy. Despite seeing us get out of the car, the staff made no effort to come forward and help. We arrived at the hotel at 3:50 PM to check in, but our room was still not ready. Instead of explaining the situation clearly right from the start, the front desk kept pushing us to pay extra to upgrade our room type. We had originally booked a family room; although it didn't have a window, we felt it was sufficient for our needs and declined the extra charge. Even after we turned down the upgrade, the front desk still insisted they would arrange an upgrade for us, only to backtrack later and admit that our originally booked room wasn't ready yet. This style of communication was confusing and felt rather dishonest. What was even more baffling was that guests at the adjacent counter were experiencing the exact same issue with their room not being ready, yet the hotel compensated them with two days of free breakfast—while we were offered no such arrangement. This made us feel disappointed with how the hotel handles check-in issues. In addition, when we asked the front desk for assistance with booking a service in the evening, the staff member was unwilling to help. There were no other guests waiting at the front desk at the time, yet they still refused to assist. Overall, the staff lacked smiles, and their service attitude was far from proactive or welcoming. To sum up, the hotel is satisfactory in terms of its location, environment, ambiance, and scent, but its basic service and hospitality clearly need significant improvement. I hope the management can strengthen staff training, improve check-in arrangements, and respond to guests' needs with a more positive and sincere attitude. While a prime location is certainly an advantage, good service is equally crucial to ensuring a great stay.
FromVND 4,288,417
8.9/108826 Reviews
The North Bund Area Shanghai|2.55km from downtown
This hotel is really great! It's just over a ten-minute walk to the North Bund, making it very convenient for getting around. The lobby is beautifully decorated, and the rooms are spacious with excellent natural light. They are also very clean. The front desk staff are particularly warm and considerate. I had a very pleasant stay and genuinely recommend it to everyone! Check-in was quick, and the breakfast offers a combination of Chinese and Western options.
FromVND 4,300,050

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Family friendly

9.2/10Very Good3756 Reviews
The Bund Area Shanghai|1.27km from downtown
The Westin Bund Center is a five-star hotel with an excellent location. It's within walking distance of Yuyuan Garden Metro Station, Yuyuan Tourist Mart, the Bund waterfront promenade, and Nanjing Road Pedestrian Street. The hotel is adjacent to the Bund Center, whose lotus-shaped roof acts like a crown for the hotel, giving it a grand and recognizable exterior. The lobby atrium is a design highlight, featuring a 26-meter-high glass ceiling and a glass 'sky escalator' connecting the first to fourth floors, seamlessly integrating natural light – it's absolutely beautiful. The Lobby Lounge, located in the atrium, is surrounded by palm trees and flowing water, evoking a Southeast Asian vibe. It subtly encourages visitors to pause, enjoy the scenery, chat, and sip tea – truly a delightful way to live. While the guest rooms aren't huge, their overall layout is well-planned and facilities are comprehensive. The Heavenly Bed is truly captivating; the soft, delicate, clean, and skin-friendly bedding enhances a deeply immersive dream. Three floor-to-ceiling windows offer panoramic city views – the more you stay, the more you'll love it! The Stage restaurant offers a bountiful buffet breakfast, with both Chinese and Western options. The omelets are shaped like egg dumplings and taste great, the croissants are quite good, the tofu pudding is delicious, and the latte coffee is also pleasant. We didn't get to try the Chinese restaurant as it was hosting a wedding banquet. The hotel also has a full range of fitness equipment and an indoor heated swimming pool. It's a truly joyful experience to relax and unwind here.
FromVND 4,804,113
9.3/10Very Good4067 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from downtown
This is my second time staying at this hotel. I booked an executive twin room with my child. The room was clean, and its location right in the heart of Jing'an Temple makes dining and taking the subway incredibly convenient. I first booked it because of its proximity to Eileen Chang's former residence, Changde Apartment, and I booked it again because of its excellent location and service. My child particularly loves the hot spring pool here. We also ate several meals at CP Jing'an this time, which was very convenient. However, you need to watch the time when taking a taxi. I noticed during this trip to Shanghai that Jing'an Temple is really congested. Getting to the hotel was a constant jam, and the ride to the airport was also quite slow. The hotel breakfast is excellent! There's a wide variety, and I always eat too much. Check-out time is also very flexible; my flight was at 4 PM, and the front desk staff kindly extended our check-out to 1:30 PM, which was fantastic service. I'll definitely consider staying here again on my next trip to Shanghai.
FromVND 4,676,159
9.4/10Outstanding7448 Reviews
Dapuqiao Area Shanghai|2.92km from downtown
I stayed here for a business trip and had a great experience. The room was quiet, the desk was practical, and the internet was stable. The hygiene was excellent, and check-in and check-out were quick. The location is convenient, perfect for business travel. Highly recommended.
FromVND 3,322,942
9.7/10Excellent5663 Reviews
The Bund Area Shanghai|1.78km from downtown
We were upgraded to a river-view suite at check-in, which greatly enhanced our stay. The secret was that having two rooms and a living room for a family of four gave us a total of three bathrooms, making it super convenient for everyone. The breakfast was lavish with fresh ingredients, and the front desk manager was very nice. In the evening, the jazz bar played nostalgic classics and tunes, which is perfect for middle-aged and older guests to reminisce about the past. There were quite a few foreign guests around as well. I heard it’s closing for renovation next year, and we probably won't be back until around 2029. Plus, the management company will be upgrading from Fairmont to Raffles. For those with a soft spot for old Shanghai, I recommend coming to experience it as soon as possible!
FromVND 10,011,477
9.5/10Outstanding13510 Reviews
Lujiazui Area Shanghai|2.51km from downtown
We had such great luck on this trip, and booking the hotel went smoothly. Choosing the Pudong Shangri-La was definitely the right decision! The location is super convenient—it's very easy to take a stroll along the riverside, and heading over to Super Brand Mall for dining and walking with the kids is a breeze. Best of all, the hotel service is simply amazing! WALLE WANG, the young lady who helped us with the check-in process, was so lovely. Seeing that we were traveling with a toddler under three, she went out of her way to help us upgrade to a river-view suite. This was a wonderful surprise for our family of three visiting Shanghai for the very first time! The suite is spacious, and our little one was thrilled to run around. The cleanliness of the hotel gave us great peace of mind, and the room setup was delightful. We will definitely stay here again the next time we return to China.
FromVND 6,203,859

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Gym

9.2/10Very Good5719 Reviews
People's Square Area Shanghai|0.9km from downtown
A very nice hotel in an exceptional location: right on Nanjing East Road, Shanghai's premier shopping street, just a short walk from the Bund and the subway station. Extremely convenient for walking around and shopping. Breakfast is a real highlight: the international selection is outstanding with plenty of choices, and they also offer a great Italian-style breakfast, which is not easy to find in China. The luggage storage was also very useful; they held our bags after check-out with no issues, which is perfect for anyone with an evening or night flight. The only downside: there were very few power outlets in our room. I'm not sure if the other rooms are the same. Overall, a very pleasant stay, highly recommended!
FromVND 3,846,392
9.5/10Outstanding4564 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from downtown
Pros: 1. The location is excellent. It's only about two or three kilometers by taxi to places like the Bund. The hotel is right next to Xintiandi, which is a very trendy and fashionable district, perfect for young people. 2. The rooms are spacious, and the decor doesn't look old-fashioned. Cons: Our group of three booked two rooms for three nights each, and our total room expense over these three days was over 8,000 RMB. One morning, I woke up early and asked if the hotel could offer a complimentary single breakfast for just me. The hotel refused, stating that breakfast costs 200 RMB per person. I've stayed in many five-star hotels in various places, and this is the only one that was so adamant about not providing a complimentary breakfast. If we had only stayed for one night, I might have understood, but I found their refusal quite surprising. Also, the hotel has live band performances in the evening. I asked a server if I could sit down and listen, but the server said it was a consumption area and I couldn't sit without making a purchase. I wonder why the hotel's dining area occupies such a large public space in the lobby, yet hotel guests aren't allowed to sit and enjoy the music. I hope the hotel can address this in the future.
FromVND 5,932,440
9.3/10Very Good3269 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from downtown
Staying at The Portman Ritz-Carlton, Shanghai once again reminded me of what it means to be the 'benchmark of Ritz-Carlton excellence.' While the building itself shows signs of age, it's precisely this history that lends it a sophisticated, old-money elegance. The location is absolutely impeccable, making it incredibly convenient to get around, and the surrounding dining options are so abundant, it's hard to choose! I especially want to thank the Grace team for their incredibly warm service. Every detail truly embodied the Ritz-Carlton's hospitality philosophy – it felt both genuinely warm and incredibly refined. With the Shanghai Rolex Masters happening, the hotel was particularly lively. It just goes to show that even an 'old Ferrari' (referring to the classic Ritz-Carlton brand) still attracts so many guests. And that lion statue was just too enthusiastic; it's become a网红 hotspot for photos, with everyone wanting to snap a picture with it as they pass by. Next time I'm in Shanghai, I won't hesitate to choose this hotel again. Thank you, The Portman Ritz-Carlton, Shanghai, and thank you, Grace team, for adding an unforgettable touch of warmth to this trip. I ❤️ Ritz. I ❤️ Shanghai.
FromVND 5,389,602
9.3/10Very Good4634 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from downtown
The hotel is located in the heart of Changning, offering extremely convenient transportation. Malls, convenience stores, and restaurants are all within easy reach, making shopping and dining a breeze. The room has an apartment-style layout, providing ample space with separate living and sleeping areas, giving it a very homey feel. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a peaceful night's rest.
FromVND 1,485,049
9.4/10Outstanding18902 Reviews
Lujiazui Area Shanghai|3.12km from downtown
Location: The hotel boasts an exceptional location, situated in the Jin Mao Tower, one of the 'Lujiazui Trio,' right next to the Shanghai Tower and the Shanghai World Financial Center. The hotel's design seamlessly blends Eastern aesthetics with Western architectural beauty, exuding both old-money charm and luxurious style. All hotel staff are also bilingual in Chinese and English. Experience: Our entire stay was fantastic. Since it was my birthday, Mia from Guest Services specially arranged a room upgrade for us. From the room, we could see the Oriental Pearl TV Tower, the Bund, and even the Magnolia Plaza across the river in North Bund. We thoroughly enjoyed watching the light show from here during the National Day holiday. Mia and her colleagues also prepared a Tiramisu birthday cake and flowers for me, for which I am truly grateful. Pool and Spa facilities: The indoor swimming pool's water quality was exceptionally clear, easily ranking among the top three of all the hotels I've visited. The sauna and cold plunge bath I experienced afterward were also excellent. The only area for improvement is that there was no discount for in-house guests at the hotel's buffet lunch. Even so, we will still choose to stay at the Grand Hyatt Shanghai on our next visit to Shanghai. Mia's professionalism and hospitality deserve commendation from the hotel and serve as an example for other service staff. Many thanks to the Grand Hyatt Shanghai 🙏🏻
FromVND 5,893,666

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Swimming pool

9.1/10Good6801 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from downtown
The hotel has an unbeatable location, within walking distance to Jing'an Temple and West Nanjing Road, and right next to the subway entrance, making getting around extremely convenient. The swimming pool area is lovely, featuring a heated pool which is wonderful to soak in after a long day of sightseeing. Overall, considering this commercial district, this hotel offers exceptional value for money.
FromVND 2,787,859
9.5/10Outstanding3757 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from downtown
The hotel's location is excellent, making it convenient to go anywhere, and there are many great food options nearby. The room was spacious and bright, very clean, and the mattress was just the right firmness, ensuring a good night's sleep. The front desk lady was enthusiastic and offered us an even better room. Overall, it was a super value, and I'll definitely stay here again. Five-star recommendation!
FromVND 9,402,723
9.3/10Very Good5514 Reviews
The Bund Area Shanghai|2.48km from downtown
Had a wonderful check-in experience and I'm extremely satisfied. Thank you to Lorna for the thoughtful arrangements. I loved the room—it was spotlessly clean and tidy. The view was gorgeous with an amazing line of sight, even catching a glimpse of the Oriental Pearl Tower. The location is fantastic, just about a 10-minute walk downstairs to the North Bund, with shopping malls and a metro station nearby, making getting around very convenient. Highly recommended, and it will definitely be my top choice next time I'm back!
FromVND 4,451,269
9.4/10Outstanding5742 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from downtown
The room was more spacious than it appeared in the photos. The executive room's grey-blue wallpaper, which isn't present in the standard rooms, matched the carpet color better. I stayed in an east-facing room, which offered a clear view of the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers), and the actual view was even more impressive than in pictures. The breakfast at the executive lounge was excellent; both the buffet items and the made-to-order dishes were delicious. The afternoon tea selection was quite ordinary. A minor drawback was the absence of lunch service. The lobby on the first floor of the Jing An branch was a bit dark, and there were many people passing through from the mall. For executive floor guests, I recommend checking in directly at the lounge.
FromVND 7,541,566
9.3/10Very Good9069 Reviews
Lujiazui Area Shanghai|3.19km from downtown
I’m writing this detailed review as requested by Ctrip for a hotel assessment. I received a call beforehand and was given a room at 11:00 AM, upgraded to a higher floor, and there weren't many guests. After comparing many hotels, Kempinski offered the best value for money. Its location is quiet yet central, perfect for my two-night stay. Pros: 1. Excellent location, very close to the ferry. It's next to the Mandarin Oriental, and once you pass the Ocean Aquarium, there are no more crowded tourists, making it a peaceful oasis in a busy area. It's a 10-minute walk to Metro Line 2, a 6-minute bus ride on 939, a 3-minute walk to the ferry terminal, and a 3-minute walk to the riverside park. Xi Jia De dumplings and McDonald's are nearby. 2. River view room (Type 16). You get a partial river view overlooking North Bund and Yangpu Bridge, offering a wide, open panorama. This river view room is truly impressive, with large floor-to-ceiling windows. I'm not sure if city view rooms, if you're lucky, offer views of the Oriental Pearl Tower and the Bund on that side, but I assume some room types do. 3. The bathroom facilities are very well-equipped. The shower even has multiple massage jets. I'm not sure if the bathroom mirror is heated, but it always felt like there was a warm breeze. There are double sinks and a separate wet and dry area. It was much better maintained than I expected. 4. The wardrobe had a lint roller, the slippers were of good quality, and the sewing kit was comfortable to use. Plenty of drinking water was provided. 5. The swimming pool and gym were sufficient, with great views and not too many people. All equipment was well-maintained; definitely try the elliptical machine. Breakfast was decent; children are strictly charged. It was standard, with some foreigners, but a bit less impressive than Marriott properties; they don't specifically ask if you'd like coffee or hot tea. Areas for improvement: 1. The carpet had a strange smell. It was unbearable upon entering, but after a while, I got used to it. 2. The Executive Lounge wasn't comparable to Marriott's. 3. The service attitude was mediocre. Perhaps this is just how it is in Shanghai, or maybe our expectations from the South are higher? Hiding the coffee cup behind the kettle was also quite odd. They gave my brother a gift bag, which was a thoughtful touch. Overall, for a family trip with a limited budget, it offers great value for money and is worth recommending. Book a river view room and make sure to visit the gym and pool on the 30th floor. Take the ferry across the river for 2 yuan – definitely make the most of your stay!
FromVND 4,206,992

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Zora

Zora

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Hi, I am Zora from Shanghai, I've explored many spots across China, and also taken me further abroad including Australia, Malaysia, Finland and so on. For me, travel is about connecting deeply with each place. As a true travel enthusiast, I love diving deep into all the travel hacks, from booking secrets and ride-hailing discounts to travel promotions. I'm here to share every trick I know, guaranteed to help you save big and travel smart. Let's explore the world cleverly together!

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