Shanghai Hotels with Gym

⭐⭐⭐⭐⭐ (5/5) I stayed at Moyu Movie Hotel Shanghai for 7 nights, and I had an excellent experience. The staff were incredibly friendly, welcoming, and always willing to help. They even accepted my Taobao packages, which made my stay much more convenient. The housekeeping service was outstanding. My room was cleaned every day without me having to request it. The room was spacious, spotless, and very comfortable. I especially loved the modern automatic toilet, and the shampoo and body wash smelled wonderful. Another great feature was the free self-service laundry, and they even provided free laundry detergent, which was a huge bonus for a longer stay. The location is also very convenient. The hotel is close to the MRT station, making it easy to get around Shanghai. It is also only about a 15-minute walk to the LV The Place (LV Ship), which is a great spot to visit. Overall, I was extremely satisfied with my stay. Everything exceeded my expectations, and I would definitely choose Moyu Movie Hotel Shanghai again when I visit Shanghai. I highly recommend this hotel to anyone looking for a clean, comfortable, and conveniently located place to stay.

Summary: The worst service I've ever encountered in a hotel of this caliber. I stayed for 2 days. On the first night when I checked in, I noticed there was no doorman at the hotel entrance to open car doors or help with luggage. I asked the front desk if no one was on duty at night. The manager, who had a great attitude, said someone might have been out delivering something, and that it was quieter at night but they would improve. (He had a very good attitude and offered me breakfast, though I didn't eat it as I don't usually have breakfast). Then I asked the front desk for a latex pillow. I waited for half an hour upstairs, but it wasn't delivered. When I called, they said they forgot. Next, while looking for a charging port by the bed, I knocked over a glass and got really annoyed as to why the glass was placed by the bedside late at night (this was my fault, as I was quite angry at the time). The manager, with a great attitude, came to help clean it up, and I even went to the front desk the next day to apologize. Second day: I left my earphones, cigarettes, and lighter in the car. I messaged the driver to arrange for the concierge to bring them up. They were never brought up until the next day when I was checking out to go to the airport. I asked the driver why they hadn't been brought up, and the driver said he had given them to the concierge last night. I went to ask: the concierge said they forgot to deliver them. By the way: when I returned to the hotel on the second night, I still noticed there was no doorman or security. Car doors and luggage were unattended. I really don't know! What exactly is the concierge at this hotel doing! What are they responsible for!!! Facilities: The facilities are very good, the rooms are large, and the walk-in closet is excellent. I usually try out the pool and gym at every hotel, but I wasn't in the mood this time. I won't be coming back.

My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try. I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card. Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue. As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.

am writing to file a formal complaint about my stay at the Ritz-Carlton Shanghai. The experience was absolutely unacceptable: · The plumbing was a disaster — the toilet wouldn't flush properly. · The water temperature in the shower was completely unadjustable. I spent 15 minutes twisting the tap all the way to cold, but the water never changed temperature — it stayed scalding hot the entire time. · No basic sofa or settee in the room — nowhere to sit or lie down except the bed. And this wasn't a standard room — this was a suite. · The appliances and furniture look at least 20 years old, with visible signs of wear and tear everywhere. · I left my phone to charge overnight — I specifically checked that the charger was working before going to bed. Woke up in the morning to find my phone hadn't charged at all. The power outlets work intermittently at best. · The Wi-Fi was terrible — slow and with extremely low data throughput. It kept buffering and disconnecting, making it impossible to get any work done or even browse normally. · No razor provided in the bathroom. · The hairdryer had no attachments — not a single nozzle or diffuser. And to make things even worse, there wasn't a single power outlet in the bathroom. So in a 5-star hotel, I had to dry my hair next to the bed, with no mirror nearby. Absolutely ridiculous. · The breakfast was very mediocre — just a plain omelet with bacon, and they still managed to ruin it. To top it all off, I decided to order room service. The delivery driver dropped off my food at the reception desk at 10:20 PM and sent me a photo as proof. Do you know how long I had to wait for someone to bring it up to my room? 40 minutes. I went down to the front desk twice to ask about my order, and no one even apologized. We're in the 21st century — most hotels have delivery robots that bring food to your door in 5 minutes. Here, I paid three or four times as much and received this level of service. It's simply insulting. I have already canceled my second night and am checking out early. For this kind of money and with this kind of service, this stay was a complete disgrace. I expect a substantial refund for the night I actually spent here.

Due to the recent Typhoon Dolphin, I opted for a staycation at Kerry Hotel Pudong by Shangri-La. Upon arrival, there was no assistance from the bell staff or porters. During checkin, The receptionist handed me a small slip of paper which, at first glance, I assumed was some sort of advisory regarding Typhoon Dolphin. Upon closer inspection, I realised that this tiny, thin and flimsy piece of paper was actually the Kerry Club welcome letter. I found this genuinely surprising. A Club welcome letter is one of the first touchpoints for premium-room guests and would normally be presented on proper stationery. Instead, this looked more like a piece of scrap office paper I would use to test whether a pen still had ink. More importantly, the receptionist did not explain my Club benefits. There was no explanation of breakfast hours, breakfast venue, hotel facilities, checkout time, Club Lounge opening hours or other Club privileges. There was not even a simple introduction along the lines of, “You have been assigned a park-facing room on the Club floor.” As a result, when I entered my room on Level 25, I was initially rather confused. My first impression was that the room felt noticeably dated and I genuinely could not tell whether I had actually been assigned a Club Room. I was not sure if it was one. There was no Club welcome letter placed on the desk, no welcome amenity and no Nespresso machine. In its place were several packets of instant coffee. Even the complimentary bottled water was the basic Coca-Cola-owned Chun Yue (纯悦) brand. At that point, the sign along the corridor was the clearest indication I had received that this was a Club-level stay. Not a great first impression. However, it did get better from there, since I discovered that John Masters toiletries were available in the bathroom, which were nice to use, and I was in fact placed in a high floor room that overlooked century park and I could see the lovely view of the 3 iconic skyscrapers of Shanghai. The housekeeping team were amazing, the longest I waited was just 30 minutes after I had requested items, and they were checking in on whether I needed anything during the turndown service, they were also incredibly friendly and polite. The room was also immaculately cleaned. Truly 5 stars! The lounge was also great - evidenced by the amount of people using it during my 3 nights here at this hotel- the lounge was always busy. The evening cocktail service served beyond the usual typical hors d'oeuvres, and was more like a simple dinner buffet. The main dish on my last night - Beef Biryani was really good, and quite authentic in my opinion. It was good by club lounge food standards. The club lounge staff were also excellent. I remember a Caucasian male staff member — unfortunately, I did not get his name or position — who spoke fluent English, answered my queries clearly and resolved any issues I had promptly. Kudos to him! The gym was so huge and well equipped that I thought I had walked into an expensive commercial gym a la FitnessFirst or Virgin Active. The pool was also large with 5 swimming lanes. Back to the room. The bed was quite hard. On the positive side, the air-conditioning remained strong, quiet and effective despite the age of the hotel. The bathroom was probably where the age of the room was most apparent. There was no rain shower or bidet. Some of the floor tiles near the entrance also appeared to be loose, as I could hear and feel slight movement beneath them whenever I walked in and out. Check-out was brisk and straightforward. This time, a member of staff proactively assisted me with my luggage, loaded my bags into my DiDi and helped with the car door. Overall, I believe Kerry Hotel Pudong remains a good choice for business travellers who need to be close to the Shanghai New International Expo Centre (SNIEC), Huamu or other parts of Pudong. However, I would rate its value for money as merely average.

An absolutely wonderful experience! **Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it. **Hygiene:** The hygiene was excellent; I didn't notice any issues. **Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money. This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.

Purely came here with the kids for a change of scenery to do homework. All the staff were great. There was a slight issue with the TV, but it was promptly resolved after we reported it. The night snack server was very nice, and the tangerine peel red bean soup was delicious. They even provided extra ice cubes on the side, which shows great attention to detail. We'll be back in a few days.

Came to Waldorf Astoria Shanghai on the Bund after hearing great things, and the overall experience was a pleasant surprise. The hardware, as expected, was exceptional; the old building had plenty of character, and the room was very well maintained. I must give a special shout-out to concierges Aaron and Vicky. They patiently answered all my questions before my trip, helped arrange transportation upon arrival, and thoughtfully provided tips for exploring the surrounding area. When a minor issue came up, they quickly helped coordinate a solution, handling everything efficiently and thoughtfully. This wasn't just standard service; they genuinely cared about the guests. It was a very comfortable stay, highly recommended.

The river view is absolutely stunning, with large windows directly overlooking the Huangpu River – a top-notch view! There's a huge 3-meter bed, and a long sofa chair by the window that could easily sleep two more people. This room would be super comfortable for a family trip. Both the shower and bathtub in the bathroom are great, with excellent water pressure. The staff were all very warm and helpful, and everything was just perfect. I'll definitely be back!

Booked the light luxury smart duplex suite, stayed here for 2 nights and it exceeded expectations. The two-level layout gives you some privacy, and little more space than a normal family room. The smart features worked well too, stable WiFi .Cleanliness was good. Room and bathroom were spotless at check-in. One thing worth knowing if you're booking: since it's a duplex, there are stairs inside the room, so it might not be ideal if you are traveling with small kids. Otherwise, great value for the space and location. I'd recommend for anyone wanting a comfortable base near Jing'an, getting around the city easily.👍🏻👍🏻