Guangzhou Junhe International Hotel (Tianhe South China Botanical Garden Subway Station) Reviews

Response from Property: Thank you for staying at Guangzhou Junhe International Hotel (Botanical Garden Subway Station Branch) and taking the precious time to comment on us, we will continue to improve and perfect the service and quality of the hotel, hope to provide you with clean, comfortable and convenient service, looking forward to your visit again!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Dear guest, we apologize for the bad stayexperience. During your stay in the hotelyou can call the staff at any time if thereis any problem with the facilities andequipment in the room, and we are onstandby 24 hours to solve the problem foryou. As for the problem of the roomnetwork, the front desk only receivedyour call asking for the WiFi passwordand did not hear you report otherproblems with the WiFi in the room. Thereare other guests staying in this room,thefront desk has not received the WiFi cannot be used, l do not know whether thehotel WiFi is in conflict with your devicecan not be used, you can contact thefront desk at the first time, the front deskwill arrange technical personnel for you tosolve the problem. The hotel is only a 25-minute drive from the downtown CantonTower tourist attraction. You can also calthe hotel in advance to find out how far itis from your destination when bookingthe hotel. We apologize for theinconvenience.

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!

Response from Property: 尊敬的賓客：您好！感謝您的入住並分享了您的入住體驗，此次入住未能得到您的滿分評價，深感抱歉，不知是否還有哪些不足的地方歡迎您的反饋或在入住期間有任何問題都可以聯繫總枱進行反饋，我們將對不足之處加以改進，您的滿意也是我們的動力，雖此次未能得到您的滿分，我們會繼續更加的努力，歡迎您再次預訂我們酒店，我們會提供更優質的服務讓每位賓客滿意~期待您的下次光臨~祝您生活愉快！

Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!

Response from Property: Dear guest, Hello! Thank you for staying with us and sharing your experience. We apologize for the inconvenience you experienced. Regarding room rates, rates fluctuate slightly on weekends, holidays, and during major events, depending on market conditions, but they are all within reasonable limits. We're not sure what the discrepancy is. If you encounter any issues during your stay, please contact front desk 24 hours a day and we'll be happy to resolve them. Regarding the bathroom issue, due to architectural limitations, some rooms don't offer the spaciousness you requested. However, it's not like you couldn't fit a single person standing there. Showering alone is perfectly acceptable. The photos you took with your feedback use an ultra-wide-angle lens, which may appear smaller due to visual issues. For daily personal use, the room is fine. If you're not satisfied, please contact front desk, who can arrange a more comfortable, larger room and bathroom. Thank you very much for choosing our hotel. We believe you've chosen us, and we're sure we've met your needs. We apologize for your inconvenience. We have recorded your feedback and will improve on any shortcomings. We will continue to work harder and welcome you to book our hotel again. We will provide better service to satisfy every guest. We look forward to your next visit and wish you a happy life.

Response from Property: Dear guests, hello! Thank you for your trust and support. We will uphold the principle of working diligently and providing attentive service to make you feel at home.

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xiaojun Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for sharing your stay with us. As for the restaurant you mentioned, you need to charge for heating food. Since the hotel and the restaurant are owned by different owners, if you do not consume in the restaurant, the restaurant needs to charge for heating food. If you need to heat food, you can hand it over to the front desk, and the front desk will help you heat it. I failed to leave you a perfect memory this time, and I hope to make up for it next time (give me a chance!) We are working hard and look forward to your witnessing! I wish you all the best!

Response from Property: Dear guest, hello! We are very sorry that we failed to provide you with a comfortable stay. We attach great importance to the issues you have reported and sincerely apologize to you. We are deeply sorry that you are dissatisfied with the front desk service. We have communicated with the team for verification as soon as possible and will strengthen employee training to ensure the professionalism and enthusiasm of the service. Due to the limitations of the building structure, some facilities of the hotel are insufficient (such as bathroom space). We apologize for not meeting your satisfaction with the space requirements! We have recorded your feedback and will give priority to guest experience in subsequent renovations. The hot water problem has been arranged for a comprehensive overhaul by the engineering department. Thank you for your reminder. Your opinions are the driving force for our progress. If there is an opportunity, we hope to present the true quality of the hotel to you again through follow-up services. We apologize again for the inconvenience caused to you. We look forward to your visit again to witness our progress. I wish you a happy life!