Hotels in City Center of Johor Bahru, Johor Bahru

I had a pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were polite and helpful throughout my visit. The location was convenient, with easy access to nearby shops and attractions. Overall, it’s a good option for travelers looking for a comfortable and hassle-free stay.

Stay here many times this year. But the safety deposit box encountered error 9 which required the duty manager to reset it. The corner where drinks & complimentary tea/coffee is place has ants. Maybe housekeeping can containise the tea/coffee sachets to prevent ants. Had to clean up. Other than that all good. The buffet breakfast was great too.

Thanks for the free upgrade to the one bedroom suite with sea view :) we enjoyed the comfortable stay very much. Had free shuttle bus to CIQ though I think we could have walked there, it’s literally a stone’s throw away and we cld have saved 10 minutes as you had to go one big round by car.

Staff so attentive especially bellman.. room mcm bersih, tp bila baring, bantal dia busuk bau kepam.. kalau 1 je x pe.. semua bantal dia busuk dlm bilik yg aku dpt.. haha.. so a bit x selesa utk tidur.. toilet ok, cuma toilet bowl a bit kotor.. paling best breakfast dia.. kalau nak add cuma RM30 per pax.. food was soooo flavourful.. b’fast buffet dia pun quite byk choice utk RM30 tuh.. cuma xde lah live stall buat telo.. but sedap.. hehe.. building ni attach dgn zon bebas cukai.. sekeliling dia byk je kedai.. so x risau nak cari food luar..

Here on a business trip. The service was very good. I needed to take a cab to my destination early in the morning for work. I asked the front desk how to go about doing it. They told me to download Grab app but I had some difficulties doing so. They offered to call the Grab for me and I paid the driver cash. They even brought me down to find the Grab car for me because I'm a foreigner and they were worried that I might get lost or could not find the car. Very nice and thoughtful of them! The 1st night I could easily connect to their WiFi. But on 2nd night there were some issues I could not resolve so I called the front desk quite late at night. They sent someone up immediately but he too could not solve the problem. They told us the tech people had already left work so they also don't know how else they could help. They were very apologetic and kept apologising to us for the inconvenience caused. Overall it was a very good stay with good and friendly service. Would go back to stay if I have another work trip.

I’ve stayed at this hotel more than 10 times, but this stay was by far the most disappointing one. The room was very dusty, both of us couldn’t sleep well as our noses kept itching every time we turned. Cleanliness really wasn’t up to standard this time. It’s also not our first time celebrating a birthday here, and while I understand requests are subject to availability, I did indicate in the booking that we were returning to celebrate my partner’s birthday. It was quite disappointing to find the room completely plain without any gesture or effort. Considering the room rate wasn’t cheap this round, it’s a pity that the experience fell short. What keeps us coming back has always been the location — walking distance to City Square and Jalan Ah Fook — but I’m starting to wonder if I’m asking for too much as a regular guest.

For a 3-star hotel, it exceeds my expectations in various aspects. The room and toilet are spotlessly clean. Eventhough the buffet does not offer much options, but it is good enough for the price. It will be better if there are 1-2 more protein options. I like how they pay attention to the little details in terms of the room modern and colorful design, the dining area ambience which is comfortable to chill with a cup of coffee or tea. The convenience stall downstairs is also a plus point. I will come back again. Thanks.

Room aircon not working. Assured change of room next day only but given evening only n Duty Mngr Ivan was extremely cold. We were given complimentary 2 days breakfast which was not satisfactory. Coffee machine was giving out Americano rather watery n we informed the staff tat n they didn’t take any action. We also realised this hotel automatically controls de aircon to higher temperature after 7pm each night leaving our room warm. Both nights were a disaster. Aircon vent is dusty as it aggravated my asthma. They charged us to upgrade to Kings room as only a king room and a double room can have interconnected rooms. This could be detailed in Trip.com we would have not booked this hotel. Feel ripped off after not getting a proper test nor sleep. If nothing is done to compensate my stay, I will put this up in social media.

I stayed at Grand Paragon Hotel Johor Bahru and had a pleasant experience. The location is really convenient, just a short walk to KSL Mall and lots of food options nearby. The room was spacious and clean, and the staff were friendly and helpful. Breakfast was good with many choices. However, some parts of the hotel feel a bit old and could use some renovation. Overall, it’s a good stay for the price and I would consider coming back again.

Hotel is near ksl mall & just a short ride from JB CIQ. Staff are friendly & always ready to help to any enquiries. I wish they would provide 2 keycards instead of 1. Room is spacious & clean, we book the renovated room. The downside is that there is no iron & ironing board in the room. We need to call housekeeping for them to send those items to our room & it has to be returned back to them since its being shared around. Breakfast is decent enough for the amount we paid. Overall we'll return back to stay in the future.