Hot Spring Holiday Hotel

"He kept arguing with me before checking into the hotel. Pick-up problem. When I asked why I wasn't checked in, the staff started taking videos of me checking in with their mobile phones. What kind of hotel is this? You need to take a video of the guest to check in. After checking into the hotel, you need to print out the invoice and water bill when you go downstairs. The front desk told me that only water bills can be printed, and invoices cannot be issued until noon the next day. Next to the staff. He told me that there was a discount for the recharge activity. It was already very late at that time, after 1 pm. The staff saw that I was also interested in recharging activities, so they wouldn't let me go upstairs. I made an excuse and said I went upstairs to smoke. He took out the money and gave it to me and said that he didn’t need to go upstairs, so he would settle it here. I was embarrassed, so I went upstairs to get a pack of cigarettes, and then came down to listen to his explanation. It lasted until about 5 o'clock in the morning that night, almost 6 o'clock in the morning. Everything he calculated for me was OK. It took me more than three hours in total. It's almost 6am. Finally I said I wanted to pay and recharge. He told me again that what he said before was not allowed. There was no other way, he played tricks on me all night. There are pictures to prove it. Then he told me no, and I contacted him on WeChat. Use WeChat call to prove it. I don't understand why this hotel does this? The next day I reported to the front desk again. Someone who was a minister said that this employee had nothing to do with us. He promised you himself, passing the blame back and forth and kicking the ball. My request is simple, do as promised to me. I'll recharge as usual. But now he tells me that whatever he promised me before is useless. This night is equivalent to saying that I am accompanying this staff member at work. No sleep time at all. I'm very dissatisfied. The hotel's attitude is also very bad. No solution has been given so far. I also communicated with the hotel before leaving. I'm going to get on the train now. Contact me later. solve this problem. Then it's time to issue an invoice. Just promise me. It will be opened for me before 14:00 on the day of departure. After that, I called several times on the train. He kept hanging up on me and being mean to me. If you have a bad attitude, just tell me and just open the car. No need for so many things. All have recordings and certificates. I've been thinking about how the staff at this hotel can be so lawless. Staff can have disputes with guests on the spot. Everything promised went right back. Treat guests as entertainment. It kept me awake all night. Not solved either. We consumers have no guarantee at all. Fortunately, I purchased it on the platform. There is a point of reasoning. The room type I was given didn't match either. Most of them were upgraded for me. The room has no air conditioning at all. There is always warm air, no cold air. I asked the waiter several times. The waiter told me that it was cold these days and the refrigeration was not turned on. The indoor temperature was almost 30 degrees and the room was very stuffy. No one is trying to solve this problem. Very poor service attitude. Very poor experience. It's just the backbiting of these staff members and their bad work attitude. Makes me very uncomfortable. Caused me too much trouble. I was still contacting them to issue invoices until the evening. Finally, I was promised to open it before 22:00. I still didn't keep my promise. I called the front desk many times and got many bad words. Did I spend money to stay in a hotel just to be insulted like this by you? I just want to know why?"

Korla Xinhuijia Peacock River LANO International Hotel

"The room was clean and spacious, with smart amenities. The central air conditioning was great because I didn't have to worry about a direct draft. There are plenty of dining options nearby, and a mall is also close by. The front desk staff were very friendly."

Red Holiday Hotel

"The room service was excellent, the hotel environment was wonderful, and the overall stay was fantastic. The food was also superb; the meals tasted just like mom's cooking. Seeing the beautiful poplar trees in Korla and having such a comfortable experience was truly wonderful. I'll definitely stay here every time I'm in Korla. I hope the owner's business continues to thrive!"

Bazhou Korla Shenshe Hotel (Korla Railway Station & Bazhou Museum Branch)

"I was really satisfied after checking into this hotel. It's my first time encountering such a great hotel with so many complimentary services available for free in the lobby. They've thought of everything! The front desk staff, especially the young lady, was incredibly friendly and responsive. I'll definitely choose this hotel again if I have the chance to visit Korla."

Korla Belle Licheng Hotel

Home Inn·Neo (Korla People's Square, North Jiefang Road Branch)

"The hotel is easy to find, the parking lot is large, and the security guard is very enthusiastic to direct the parking. The room was large and clean, the pillows were very comfortable, and the hot water was sufficient. This is the most important thing. The breakfast is rich and delicious. Home is good."

LANDU HOTEL

"This hotel is a hidden gem, even newer and cleaner than the photos suggest! It was incredibly comfortable; I stayed for five days. The breakfast was good, soundproofing excellent, facilities top-notch, and it was spotlessly clean. The room was spacious, the TV large, and there was a laundry room. The shower water pressure was perfect, and the service was attentive. Plus, it's pet-friendly! It's right next to the Swan River, making for lovely walks in the park. The weather in Korla was also fantastic! Parking is free, and there are many delicious eateries downstairs – so many people come here to eat, it just adds to the comfortable vibe! It’s also very convenient for driving to Bosten Lake. I highly recommend this hotel! If you come to Korla, stay here, and you'll be full of happiness. And remember, Korla's fruits are amazing too!"

Borrman Hotel (Korla Municipal Government Dujuan River)

"The facilities are quite satisfactory, the sanitary conditions are generally good, parking is convenient, there is a hotel parking lot, and you can scan the QR code at the front desk for free before leaving the hotel. Breakfast is average, service is average."

Korla Crystal Zhenpin Hotel (People's Square Peacock River)

"The hotel is strategically located, adjacent to the core business district and convenient transportation. The rooms are clean and comfortable, the bedding is high-quality, and the sleep experience is good. The catering service is rich in variety and the local specialties taste authentic. The front desk responded quickly and the service staff was professional and enthusiastic. Overall, the price is outstanding, suitable for business and leisure travelers, it is recommended to stay."

Home Inn Baiyun Hotel (Korla Jiaotong West Road Food Court)

"The windowless special room has no odor and is quite large. The front desk gave us a room on the top floor of the fourth floor, which is very quiet. But the bedsheets are not new. There are hairs on them. The bathroom is simple, but there is plenty of hot water for bathing. It is suitable for budget travel. There are food courts and vegetable markets around, so it is very convenient to eat. Groups for one-day tours around Korla are also picked up here."