Crowne Plaza Hotels & Resorts Hotels in Kunming

After reading numerous reviews, I felt the hotel's location was great and the breakfast was good, suggesting that as an established five-star property, it should be decent. However, many negative reviews mentioned outdated facilities, which made me quite apprehensive upon arrival. My check-in experience wasn't great. We arrived a little after 1 PM, but our room wasn't ready yet, still being cleaned. We were asked to store our luggage and return later to check in after we had gone out. After we went out for lunch, it was around 2:30 PM and the room still wasn't ready. The elderly and children in our group were quite tired. They managed to sort it out within ten minutes after that, but then we had issues with the room key cards. I was initially quite disappointed, but once we got to the room, I found the facilities weren't as dated as some reviews suggested. The room felt quite spacious, and the amenities were decent – much better than I had anticipated. The balcony offered a direct view of Nanqiang Street Night Market, which was bustling with food stalls, and it was also very close to the old town. Later, a staff member helped deliver our luggage to the room with a very good attitude. They explained that during peak season, with many tourists, service might not always be perfect, and I decided to be understanding about it. The service for the remaining two days of our stay was excellent. The breakfast was indeed impressive. There was a rich selection of hot and cold dishes, including local Yunnan specialties like freshly prepared rice noodles. They also had a good array of Western-style simple meals, delicious porridge, and a wide variety of salads. A special mention goes to their 'flower cakes' (鲜花饼); they were clearly freshly baked and absolutely far superior to any we found outside. We even bought four boxes to take home. The complimentary water provided was local mineral water, which was surprisingly pleasant. Overall, I'd say the value for money was good, and my entire family was very satisfied with our stay.

Every time I go to the Ancient Dian Kingdom, I stay at these hotels. Facilities: Well maintained, large rooms, plenty of hot water Sanitation: Clean, we stayed for two days and they cleaned up every day, even the slippers that the children left behind were put away Environment: Right next to the park, convenient for playing, and also has the relaxation and tranquility of a resort hotel Service: Attentive service, although there is no private butler, you can contact us at any time to solve any problems immediately Breakfast is also rich and suitable for family travel