Hotels near Festivals Palace, Gramado

Amazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.

The experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!

The hotel is very well located, a few meters away from the covered street. Very good accommodation, breakfast with a variety of and very well served. Heated covered swimming pool and toy are good attractions for rainy days. The hotel is very well trained and careful staff, and the fact that the parking is paid is a negative point.

The Casa da Montaña hotel is the place that takes you up even before you arrive, contact the hotel for a special request I was warmly attended, location, cleaning, decoration, quality all thought for you to want to return. The breakfast is a spectacular part, as well as many delights the entertainment made makes everything more special, and finally the service, warm, human, perfect.

We had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.

Great hotel, very good structure, everything is very new, a little far from the center, but there are options to stay at the hotel all day. For those with children, the Kids space is well-equipped and there is a baby pantry in every block.

The team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...

The hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.

Bom dia! A localização é boa, o atendimento foi demorado mas foram bem atenciosos, em relação a limpeza e pescima as fronhas do travesseiro não estava limpos, não fizeram a limpeza do quarto, não tinha papel higiênico, pedimos para as camareiras e não trouxeram, saímos do hotel ficamos umas 6 horas fora quando voltamos tivemos q ir a recepção pedir…..

The problem is the SPA without a covered connection, in a rainy and cold region. Another is the poor quality of the restaurant, outsourced, or rather precarious, expensive and bad!