Hotels near The Great Divide Waterfall, Edmonton

The room is relatively clean, the toilet is too shallow, the flushing is afraid of splashing on the body, can the hotel change it?

The hotel is quite new and room is big and clean. Staff is not very helpful or proactive although they are courteous. They did not proactively sent someone to make the sofa bed at night but rather ask me to do it myself. The body wash was not refilled and I have to use shampoo to take bath.

This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good. The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time. The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping). Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.

Front desk were kind enough to loan me an iphone charger while I was there which was very much appreciated. The room was comfortable, nice view. I don't normally stay in the hilton hotels so I'm not a member of their little club that gives you access to ”basic” wifi, and I just don't like dishing out all my details so without much of a phone charge to tether off, I resigned myself to reading a book on an evening.

Booked the room couple days before but when i arrived at the hotel, our room was given to another guest who the receptionist said had the same name as mine. I dont know how it happened as it is protocol for hotel staff to ask for id for verification. So it took it some time before they they gave us new room and i needed to come back at the front desk the next morning to fix the mix-up that they have caused. The good thing is Trip.com was very helpful and urgent in assisting me with my check-in problem. Trip.com agent went out and beyond the service she provided. And because of that, I will be a loyal Trip.com client.

This was a convenient place for us to stay, close to our niece for a visit. The staff were very nice, welcoming and friendly. However, the Inn is very old and it shows. It needs fresh carpets, paint and although the lady preparing the free breakfast was wonderful, the facilities and variety of food was very poor. It was set up in what appeared to be a converted hotel room on the 3rd floor, so not very roomy for the number of guests attending. There was pancakes, toast, boiled eggs, some yogurt and fruit and coffee. We didn't bother, especially as there was a lineup out into the hallway.

It takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.

Everything was good, the hotel is simple and not fancy, but the room was clean and nice. There were only a few little things that weren't that great. One was the breakfast. It was a little more sparse than I thought it would be (no real protein except for refrigerated boiled eggs that weren't great, and everything else was pretty much just fruit, and other carbs). T.V remote didn't work, and there also wasn't any conditioner in the bathroom (but there was shampoo, body lotion, and two nice mini Dove soap bars). Overall the stay was worth the low cost, good for a budget hotel.

Been here many times for overnight stays and we appreciate the value of what you've paid for. Something different I just noticed: the breakfast area is not as well kept as before with this younger attendant unlike the older lady before, not proactive as well in refilling food and supplies. Other than that everything's fine.

You get what you paid for. If you are looking for a very affordable place to stay and your only concern is your budget then this is your go to place in Edmonton area. Location wise, it is in an odd place and there aren't shops close to this location so you'll have to go out and drive if you need to buy something. With regards to service, they went above and beyond my requests and are super friendly and welcoming. I requested for a portable heater because they have no way to adjust the heat temp in each room (it's centralized) and they offered me this option for free. Their TVs are smart TV and I'm super amazed because you don't get this in bigger 3 star hotels where you pay almost double the price of what you pay here! You will just have to request in the front desk for the TV's remote control if you want to use the smart tv features like logging in on your streaming apps or casting/mirroring videos from your phone or tablets to the TV's screen..