Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 18, 2026|Standard Twin Room
Guest User
The room has a balcony with a great view. The 1.8-meter bed frame holds two 0.9-meter mattresses. The old gentleman at the front desk is very patient, explaining the check-in process, transportation, breakfast, luggage storage, and key card usage in detail to every guest.
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Price per night from:JPY 34,000
Posted on May 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from:JPY 21,490
Posted on Dec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
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Price per night from:JPY 71,341
Posted on Nov 20, 2025|Double Room Twin Deluxe
wvnd3rl12Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size.
Pros:
1. Hotel staff were friendly both at reception and breakfast
2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room)
3. They will give you an Interlaken guest card.
4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops.
5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water
Cons:
1. Same breakfast everyday and it lacked variety
2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland
3. TV channels were mostly in German language
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Price per night from:JPY 38,288
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:JPY 44,330
Posted on Feb 9, 2026
Guest User
The first night the shower in our room was too hot that we couldn't take the shower. It was fixed only on the 2nd day. Breakfast spread is rather limited and charges extra for omelette which are normally included in most breakfast packages. However, they do have hard boiled eggs in their breakfast package. Location is about a 10 - 15 minute walk from Interlaken Ost if you're carrying luggage. However there.is a station drop off service offered by the hotel free of charge.
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Price per night from:JPY 82,382
Posted on Jan 1, 2025|Doppelzimmer
Kate Marquez-AzucenaWe had low expectations with this hotel due to previous reviews. Upon arrival, we were a little disappointed that there wasn’t anyone in the reception until 3:01pm. Other than that, the room was a little dim, but clean and they do day cleaning and top up of room. There is a smart TV and water heater which were useful. Breakfast was average. We like that there is a pantry with free snacks for guests. The location was superb!
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Price per night from:JPY 21,987
Posted on Jul 5, 2026
Anonymous UserLocation is 5-10mins to train station. A little bit misunderstanding since there is two Hey hotel but the front desk staff is nice to tell. Also they provide hot water service. Breakfast has many options but the taste is just medium. Overall a not bad hotel.
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Price per night from:JPY 36,251
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:JPY 21,822
Posted on Nov 24, 2024|Quadruple Room
Anonymous UserStayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
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Price per night from:JPY 39,212