"Good hotel, everything was clean and nice. Bed was very comfortable for me. Staff was great. Only thing that bothered me was that the breakfast was amazing on the first morning of my stay, but then a bit disappointing after - a staple like bacon was missing, there was no fried eggs, and I highly preferred the potato croquettes over the potato wedges."
"The hotel's location is very close to our venue, making it a great choice. It's also the lowest-priced hotel among many group-operated hotels, so we chose it and booked a week's stay. The room was very clean, and the water pressure was excellent.
There are plenty of parking spaces in the basement, so you don't need to worry about driving in directly. However, hotels in Germany generally don't offer free parking. Next time..."
"The family rooms are modern and very spacious. Delicious Nespresso coffee, tea and water in the room.
Breakfast and dinner are very tasty and the buffet is very varied and very good! Small but nice wellness area with steam bath, sauna, footbath and loungers. We would come back!"
"I was fully satisfied with my stay at the hotel. The accommodation provided a first-class experience in every respect. The room was comfortable and clean, the service was excellent and the staff very friendly and helpful. The hotel was also ideal as it was near attractions and conveniences. I can recommend this hotel warmly and I will definitely come back!"
"Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience."
"We stayed in the Master Suite and it was absolutely fantastic—spacious, spotless, and beautifully designed. It really had everything we could possibly need. We ran into a small hiccup at check-in where the kids' bed wasn't made up (not sure if that was a mix-up on the hotel's end or via Trip.com), but the staff handled it perfectly. It was sorted out in no time, and honestly, you often see the true quality of a hotel by how they handle these little things. In this case, the service was top-notch.
The breakfast was another highlight, offering a huge variety and everything tasted great. If I had to mention one minor downside, it would be the dinner at one of the restaurants. It just didn't quite reach the same high standard as everything else in the hotel. That being said, it was still a very successful stay and we had a wonderful time. Recommended!"
"I found the location of the hotel to the airport to be excellent. It was about a 15 minute walk via a sidewalk trail that went up to the train station rails and then I could just go straight up to the airport. The room was very clean. The temperature was easy to adjust to my liking, the bathroom was lovely, and the staff were very friendly and helpful. I was able to drop my bags off in the morning and then take them to my room after a fun day and do Dorf. I did not eat while there however I was able to have morning coffee and the coffee machine was lovely and had a variety of coffee choices. I would definitely stay in Ibis hotels again thank you for a wonderful stay!"
"The hotel is close to the platform Ratingen ost and the location is OK. The room size is relatively small, it is estimated that there is 5m2, no air conditioning but there is an electric fan. Self-check-in, the room is a bit old but considering the price, it is still decent"
"This was our second stay at the NH Hotel Düsseldorf City Nord, and we were very happy with our visit. Our room was very spacious, clean, and quiet, and even included coffee. The bed was incredibly comfortable. There were always snacks and water available in the lobby during check-in and check-out. The staff was exceptionally friendly. We would gladly return."
Very Good
58 reviews
8.8/10
1 night
From PLN 482
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9.1/10
Great
GGürkan ÖzenWe stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing.
On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do.
To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made.
That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation.
Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed.
Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude.
In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.
BBaOoOComfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.
GGuest UserMy stay at TRIBE Düsseldorf was excellent overall. The hotel has a modern and fresh style, and the public areas are very well-designed. While the room wasn't huge, it was well-planned, clean, and tidy, with a comfortable bed that ensured a good night's sleep. The hotel's location is very convenient; it's within walking distance to the train station and city center, and there are restaurants, supermarkets, and shops nearby, making it very practical. The staff were friendly and efficient during both check-in and check-out. Although the facilities aren't extensive, they are well-maintained and suitable for business travelers and short stays. All in all, it offers good value for money and is a recommendable design hotel. I would definitely consider staying here again on my next visit to Düsseldorf.
MMaikaixiabeibeiThe service and ambiance were pretty good, but the facilities are showing their age! These past few days, Europe has been experiencing a heatwave, and the AC in my room was completely dead. With temperatures hitting 40 degrees, the room felt like a sauna... 😥😥😥 Even though the hotel staff did their best and brought in a fan, for a 4-star chain hotel, paying attention to heating and cooling systems should be a basic requirement, right? I'm really disappointed with my stay this time around!
CCristo artetaI stayed at the Holiday Inn Express Düsseldorf for 3 days and had a very pleasant experience. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay, making check-in and check-out easy. The breakfast offered a good variety of options, and the location was convenient for exploring Düsseldorf and using public transportation. Overall, it was a comfortable and enjoyable stay, and I would consider staying here again on a future visit.
GGeorge HuaHotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂
GGuest UserThe service was tip top from the check-in till the end. The service of Lucas and Hedric was attentive, meticulous and very helpful to my needs. I was exhausted and jet lag due to the trade show business plus it was my first time staying in the city centre. So rhe clean room and warm sincere treatment from the staff brightened me up. I appreciate the lovely loft room view of the city and also the great roof top bar. Thank u.
KKenneth Camillerilocation is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.
ZZYen TanIt’s a nice stay! Near to the station, and friendly staff is ready to help always!
Definitely going to stay here again if i am visiting this beautiful city.
GGuest UserThe Lady at check in was upbeat and friendly. I requested (due to the heat) in advance for a fan to be put into the room and for a quiet room away from the Main Road. Both requests were fulfilled. The beds are comfortable and the shower had a good pressure. Breakfast room was spacious and well looked after and the spread of items were very satisfying. We would return anytime. Excellent choice for customers who need to be near the Main Railway Station (3mins) walk. There is also a large Lidl opposite the Station a mere 4 minutes walk away from the hotel. From the Main Railway Station to the airport takes 10 minutes and costs 3.80 Euro per adult.