Hotels near Sun City Mall, Cairo

I needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool. The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.

The room had an access to the pool directly which is nice. Only bad thing was people smoke all over the hotel making it so unpleasant. Everywhere in the world, people are not allowed to smoke inside hotels. So clearly not for people who have wheezing or asthma. Management should seriously look into this. Other than that all staff were very nice. Ashraqqat and also bfast staff are all very nice. Excellent bfast.

I had very bad experience in this hotel and will never stay in the future again. I booked for double room however when I came and checked in and went up to the room , I was surprised that the room has two single beds . Called the reception and informed him but he said that the tour operator did not inform them that I have double occupancy and needs king size bed . They did not have king size bed available so we stayed in this room however , the AC was so noisy to the extend that you can not hear each other when you talk inside the room . I asked them to change the room and they gave me another one but the AC was also extremely loud - I understood after asking few questions that almost all rooms in the hotel are having loud noisy sound .  Next day they changed my room to double room with king size bed and I told them clearly that I need a room with good AC . I moved to the room and I was shocked that the the sound was fine but the AC was not cooling , the temperature in the room was not going below 26 degree. I told the recipient to send the engineering team and they tried to fix it but the problem was the same . No one did any courtesy call to check and I did not tell the Front office team about the problem as I lost all hopes that they will fix it . Stuff are generally not smiling , FO team are very dry and arrogant except for Mostapha , FB team are not smiling at all and they have stiff body language except for one lady in the lobby coffee who is very so cheerful ( morning duty )Muhammad and Amir from the sport bar are amazing and true hoteliers - they know how to talk to guests and they are very pleasant and always smiling - they are really professional. Muhammad from bell desk is just amazing and nice person . Yousef from laundry is a true hotelier who went extra mile and beyond his scope of work when he had to stay late after the closing hours of the laundry when I called him at 9:55pm asking him that I need one shirt urgent  to be pressed as all my shirts are wrinkled in the bag. He helped me to do it and had to stay late - he should be eligible for employee of the month . I am not able to write many details here but I did not have a pleasant experience. Very important point that the feeling that you get to once you enter the hotel from the main entrance of the street that you are entering a military base from the amount of security level they have which I am fine with it but what I do not accept that when I came with uber and it happened few times - those security officers stopping the cars do not have the right to waste the time of the guests when we have to listen to thier personal stories after stoping the car and the guest inside it - it’s absolutely un acceptable and does not reflect a professional image for the hotel - those security officers must be trained to make sure that when uber car or any car enters the hotel with the guest , they should inspect the car and take copies of the drivers licenses instantly and swiftly - not to keep the car waiting for long time until they finish their story . This is irrespecful for the timing and we should pay a good attention to timing and train our staff how to respect it.  The housekeeping attendant forgot the dirty duster on the side table when she cleaned the room .

We stayed here for two nights on two separate bookings, We had requested on the first day of check-in to join the beds, but they had not done it on the first day, and neither on the second day. They came and handled it at 8:30pm on the second night. The TV was not working on the first night and they told me they would let the IT department fix it on the second day, but that did not happen either. When we were leaving for our day out on the second day, we told the reception to handle everything while we are away, I guess they completely forgot.

This hotel is very close to Cairo International Airport and has a great atmosphere, even with peacocks roaming the grounds. I chose a ground-floor room with a courtyard, which was right across from the pool. There are also various restaurants offering different cuisines nearby.

The service was okay the stuff were all helpful and polite The whole Building needed taking care of from the entrance of the building to the lift is so dirty and very old and rusty then when you get into the studio it’s nice and decorated but very dusty, three days I had blockage of drains in the shower room. I had no hot water. Tv does not work doesn’t matter how many times you called them to fix it. It does not work believe that trip.com need to check the whole building not just the rooms the balcony was very dusty. I had to ask them to come and clean it. You can’t sit in there and relax too noisy because of so much traffic the only time I enjoyed myself is to go out of the Property. I only come and sleep..

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

In general, it is not bad for me to stay in a single room with a common bathroom for 10 nights. Above all, I would like to express my gratitude to the staff's efforts to manage the City Hostel clean which is too old and out fashioned building. * Location & Transportation Without noise, it is the best location to stay. It is located at 2 2-minute walk distance from Attaba subway station that connects to the Ramsis Railway Station and the Egypt Museum, only 1~3 stops away, charging 6 EGP per way. Of course, you can go to both by walk in 20 minutes. It means you can also enjoy the Nile riverside which is close to the museum. And it is a 2-minute walk distance from the Attaba market which is the biggest public market in Cairo and so many locals visit to buy their livelihoods stuff at a cheap price. In addition, you can also walk to the Al Azhar Mosque and Khan El-Khalili traditional market in 30 minutes, and St. Marc Coptic Orthodox Cathedral in AL Azbakeya in 10 minutes Two problems I experienced are firstly the noi⁹sy from 8 am to 3 am outside the building due to market area and cars' horns. It took 3 days for me to adapt it. Any room in the hostel cannot escape it without changing the windows to soundproof ones. If you are sensitive to sound, it is better to find other lodges in a residential area or modernized ones. Secondly, its location on the Uber taxi map and other maps is not accurate, so drivers have some problems in finding the city hostel. I have to meet them in front of the KFC next to the Attaba subway station. The signboard of the hotel is too small to recognize it. * Building and room conditions Like many other buildings in Cairo, the hostel building is old and shabby. The interior design and facilities are also outdated. However, the staff manages it so clean, particularly a common toilet and shower room. It is quite convenient a washstand in each room. However, it is bad there is no electronic kettle to boil water in a room or a common space. I could not enjoy my tea or coffee time at any time. I have to ask for hot drink water every morning when receiving breakfast, and store it in my tumbler. It will be better to provide a tea or coffee service area in the hostel. * Cleanness & Safety Cleanness and safety are very good. I have no issue with this. * Services There is no basic service that most guesthouses provide in general: toilet paper and drink water. Wifi is too weak to use the internet. Other services like laundry are satisfied. * Others During my stay, I couldn't enjoy having an exchange time with other travelers. I think it is because there is no reason to stay in a common space where only sofas and a table are. Largely guesthouse provides a commonplace where guests enjoy better the internet or drinks including tea or coffee and foods, which makes guests meet each other naturally and structurally. In conclusion, if the hostel provides basic services like toilet paper and commonplace with drink water and electronic kettles, it will be much better. And it is necessary to change its signboard so that is more recognizable. Except issues I mentioned above, it is a very good budget lodge.

Google review summary 4.4 363 reviews 5 star 4 star 3 star 2 star 1 star Reviews Search reviews Omar El-Sawaf 2 days ago on Google 5/5 Holiday ❘ Family An Exceptional and Memorable Stay at Tolip Olympic City! ”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family. A heartfelt thank you goes out to the incredible team who made our stay so special: * Ahmed (Bellboy) for his warm and welcoming assistance. * The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim. * The Room Service Team for their dedication and impeccable attention to detail. * A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin. Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal. You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!” إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية! ”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود. حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة: * أحمد (Bell Boy) على استقباله الممتاز وذوقه. * فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم. * فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل. * وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين. وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال. بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”

Location of hotel is not suitable for business person. And also worst service by hotel staff,