GGuest UserOn the day of check in I arrived early because I had an early train and I had nowhere to go, it was rainy and cold. It was nice that people answered the bell and collected my luggage, but they didn't let me stay on the common area because it was early, so don't count with early check in even if you contact them previously or you can pay £25 for it, no flexibility at all.
The cleaning was fantastic and amazing no-smoking area, really rare in the UK, most places people don't respect the law. Lovely common area with complimentary coffee, tea, milk, biscuits, bread, fruits, etc. The staff is very kind and concerned to provide the best!
I had an extra heater in the room that was really useful as it was freezing cold.
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