Hotels near Mal Taman Palem, West Jakarta

We are extend another 3 nights due our first 3 nights was satisfied and wonderful. But there is some minor issues this time, we are request for a room no 26 at 15/16 floor so we could have a better pool view but FOA George lying about room no 26 below 20 floor are all twin bed none are king bed, I didn't expect a renowed hotel would lying to the guests just because don't want to bother to help. He is too naive for thinking we are first time staying at hotel, we then ask another staff and bingo get the king bed room at 18 floor and she confirm all room number 26 for all floor are king bed. But overall we are very enjoying our stay, just a pity there is some staff ruin hotel hard build reputation. F&B staffs is the best, we order room service and the foods really delicious and not pricey. Next time we would happy to stay here again,

The capsules are clean and modern, so are the toilets and showers, however the rest of facilities are a little old. The staff is kind, the location is the old town which is an interesting place to visit but I personally would have preferred to stay downtown, however you can take a bus or metro and get there in around 20 minutes. I was here for over a week so in the end it's a little bit uncomfortable to stay in such small place with all my stuff (one large and one small backpack) but for a few days or with less luggage it's okay. I'd have gotten the double one if I wasn't on a budget.

The room is spacious and well-equipped, offering a comfortable environment with a great view from the window. It's perfect for family trips, couples' getaways, and even business travel. Overall, a fantastic stay.

Went here for staycation. The room double bed room was clean cozy but a bit dim. Bathroom, water pressure good. The hotel itself is very charming with gym, pool, rooftop bar, cafe and parking. Hotel staff are professional and kind. Location of the hotel is near CP mall for your shopping and various cafes, restaurants, and indomaret/alfamart for 24 hour convenience store options. 9/10

Stayed here 4 nights and paid about 767 AED total, which is actually very good value for Jakarta. The main reason I chose this hotel was its direct connection to Mal Ciputra Jakarta, which turned out to be extremely convenient. 👍 What Was Good Staff effort The staff were genuinely helpful and polite. When problems happened with the room, they assisted with luggage and helped move me twice without much resistance. They also later tried to make up for the experience by offering an executive dinner at the lounge on the 17th floor, which I appreciated. Gym Surprisingly good for a hotel gym. It’s well equipped and spacious, easily one of the better hotel gyms I’ve seen. Breakfast buffet Breakfast was solid with good variety. No complaints there. Location & mall access This is honestly 75% of the reason to book this hotel. Being directly connected to the mall is extremely convenient for food, shopping and avoiding Jakarta traffic. ⚠️ Where Things Went Wrong Room issues and multiple changes I had to change rooms twice. • First time was around 2 AM after arrival because the shower wasn’t working and the bathroom felt quite dilapidated. • The next morning I had to move again because the AC wouldn’t go below 23°C, which made the room uncomfortable. The third room they gave me was more modern and functional, although slightly smaller. At least the bathroom and AC worked properly. Food quality: This was probably the biggest disappointment. One evening in the lobby I ordered chicken spring rolls and whiskey, and unfortunately bit into a bone inside the spring roll, which was not a pleasant experience at all. The staff removed the dish from the bill and offered a fruit plate, but it still left a bad impression. The à la carte food was also underwhelming. I ordered a pepperoni pizza and fries for around 354,530 IDR, and the pizza honestly tasted like a frozen pizza that had been microwaved rather than freshly cooked. Room service was similarly average. 🚧 Facilities The swimming pool was under construction, so I didn’t get to try it. Final Thoughts Overall I’d say 3 to 3.5 stars. The location, gym, and staff effort were good, but the room issues and disappointing food quality brought the experience down. Would I stay again? Possibly for the location and mall access, but I would definitely skip ordering food at the hotel next time.

I had a great experience staying here. The space was clean, well-maintained, and had everything I needed. The host was very helpful and easy to communicate with. The location was also strategic and easy to access. Overall, a very pleasant stay!

This hotel offers satisfactory facilities and service for its price. All the staff were friendly and helped us find a quiet room that met our request. The food was about average, and the taste was decent.

Location is considerably strategic and close to MRT stations, with plenty of food options nearby. Cleanliness needs work, I found stains on my bed sheet and the towels looked a bit old and ragged. The shower room has no drainage, the water flows to a drainage located in the bathroom directly adjacent to it. Needless to say, it flooded 2/3 of the bathroom. Staff was nice and friendly, especially helpful with the parking provided in the basement. Facilities are good for the price, very basic but I think it's enough.

The hotel front desk requested 100,000rp as deposit upon check-in. A receipt was given and we have to keep it to get back our deposit upon check out. However, in Trip.com this clause was not mentioned. The road that leading to the hotel entrance was very dirty and have lots of holes with dirty smelly water. It made the whole environment surrounding the external of the hotel very unpleasant. The was staircase leading to the lobby hence it made it not so convenient for elderly people. The location is very close to Glodok Chinatown. There's also City Walk Mall and Grand Paragon Mall within walking distance. There are quite a varieties of local eateries outside of hotel. The local eatery just at the right corner of the hotel main road served the best Fried Kuey Teow and Fried Rice after 5pm. The lobby filled with cigarette smell. It considers quite old hotel with very aging yellowish aircond but it can work. The bathroom design was superb as the water flow directly into the drain hole. However, there wasn't any air ventilation in the bathroom. The sink inside bathroom was a bit dirty. The toilet bowl seemed hard to flush water because the water pressure was very low. Have to press the flush button few times everytime we passed motion. The hotel room door has a very huge gap on top and side portion after we closed our room door. When other hotel guest smoking and walking outside our room corridor, we can smell the 2nd hand smoke and heard noises when people talking outside of the corridor. The hotel served decent breakfast although the room rate consider at lower range pricing. Only the coffee served was not hot and very light.

Clean and hygienic, convenient transportation