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Posted on May 10, 2026
Guest User
Had a wonderful stay at Kolkata Marriott Hotel. The hotel itself was beautiful, clean, and incredibly comfortable, with excellent amenities and great hospitality throughout our stay.
A special mention to Bipul, who truly went above and beyond to make my experience memorable. His kindness, professionalism, and willingness to help with anything we needed made such a difference. It’s rare to come across service that genuinely stands out, and Bipul’s care and attention did exactly that.
Thank you to the entire team for such a warm and enjoyable stay, I would highly recommend this hotel to anyone visiting Kolkata!
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Price per night from:INR 10,518
Posted on Dec 11, 2025
Ratish Agrawal
Dear Trip.com Team,
I recently completed my stay at Fairfield by Marriott Kolkata, booked through your platform. While the booking process and stay experience were satisfactory, I would like to highlight a concerning pricing discrepancy.
The rate quoted on Trip.com was approximately 40% higher than the price offered directly by the hotel for the same room category and stay dates. This difference is significant, and frankly unexpected, especially considering that I am a Diamond member with your platform.
As a valued member, I expect Trip.com to provide competitive or preferential rates, not higher than what the property itself offers. I request a review of this pricing inconsistency and an explanation of how such a large variation occurred.
I appreciate your attention to this matter and look forward to your response and a resolution that ensures better transparency and fairness in pricing for loyal customers.
Kind regards,
Ratish Agrawal
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Price per night from:INR 5,209
Posted on May 24, 2025|Luxury King Room with View
Mehfooz Ali KhanExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
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Price per night from:INR 10,029
Posted on Nov 12, 2025
Guest User
Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
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Price per night from:INR 7,022
Posted on Feb 22, 2025
Jason2023
Good location for tourist spots but quite noisy if you don't like the constant noise of beeping horns from the nearby road (not sure if it is even possible to escape this in India). It did get better between say 10.30pm and 8am). The train (immediately outside the hotel entrance) screeches by but not frequently, boat engines can be heard in the distance but it's on a river 😅. It was a bit of a party boat on some nights (loud and late disco noise if there is an event). The noise stopped at around 9pm one night but went on much later on another night; if your room is close to the bar it may be an issue was wasn't too bad for me as i use ear plugs. The most irritating noise, believe it or not, is people shouting or having loud conversations in the corridors. The room is 3* and there is no safe for your passport, cash, cards etc. The pillows, bed covers and floors were't cleaned particularly well. I had to help myself to consumables from the corridor as they weren't topped up by cleaners. Anyway, a very brief stay could be a good experience, one night maybe.I am pleased to have had the experience and despite the shortfalls would probably recommend it as a one off unique experience, for one or two nights. The breakfast was very good with lovely river views and a chill atmosphere.
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Price per night from:INR 4,460
Posted on Jan 26, 2025
gerard
Very friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
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Price per night from:INR 4,144
Posted on Jun 14, 2026
Guest User
Here’s a professional feedback message you can use:
Feedback Regarding Restaurant Discount Offer
I would like to express my disappointment regarding the 10% restaurant discount that was advertised by the hotel. During our stay, we were informed that guests were entitled to a 10% discount on food purchases in the restaurant. However, upon checkout, the discount was denied and not applied to our bill.
This was frustrating because we relied on the information provided by the hotel when making our dining decisions. If there are specific terms and conditions that limit the offer, these should be clearly communicated to guests in advance to avoid misunderstandings.
I hope the hotel can improve its communication regarding promotional offers and ensure that guests receive the benefits that were promised. Clear and consistent information is important for maintaining guest trust and satisfaction.
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Price per night from:INR 1,353
Posted on Nov 24, 2024
Guest User
”my experience with makemytrip was incredibly positive. Their user-friendly platform allowed me to easily plan and book my entire trip, from flights to accommodation, with a wide range of options to choose from. The customer service was excellent, readily available to answer any questions and provide helpful suggestions. The seamless booking process and efficient confirmation updates made my travel planning stress-free, and the overall value for money was outstanding. I would definitely recommend makemytrip to anyone looking to plan a trip with ease and convenience”
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Price per night from:INR 2,360
Posted on Oct 19, 2024
Guest User
It was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future
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Price per night from:INR 3,525
Posted on Oct 3, 2023
Guest User
Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.
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Price per night from:INR 3,194