Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 2, 2022
松香蕊蕊
🚗 Transportation: Take a taxi to the airport for 450 pesos per person, on a very beautiful small peninsula, 25 minutes from the airport by car.
🧹 Hygiene: Impeccable, the yard is even clean
🍃Environment: Each one is a single-family villa with a private small swimming pool, with good privacy. The bay view is already beautiful and very good value.
🔔Service: 24-hour room service, call the golf cart in the park anytime, anywhere. The Thai restaurant is worth trying. The fish soup really has the taste of grandma. The restaurant can watch the sunset and unforgettable scenery.
The best hotel in Acapulco without a doubt, deserves 5 stars.
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Price per night from:HK$ 2,551
Posted on Feb 3, 2026
Guest User
The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order.
The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,
Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height
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Price per night from:HK$ 795
Posted on Aug 16, 2021
ChavezIncredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.
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Price per night from:HK$ 1,081
Posted on Feb 13, 2026
Humberto57
Todo en general muy bien, solo tengan cuidado con los del valet parking golpearon mi carro y no me dijeron, apenas me estoy dando cuenta.
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Price per night from:HK$ 1,017
Posted on Feb 27, 2026
Rosi22
The calm beach is the only positive aspect.
Rooms are refurbished but poor workmanship.
Check in was not very pleasant with tons of people fighting to get their rooms like tour groups.
Food very mediocre and nearly everything buffet style.
It is all inclusive but food quality very average and not very appealing.
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Price per night from:HK$ 2,126
Posted on May 25, 2025
LegalEagle
Although Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy.
The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner.
All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.
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Price per night from:HK$ 2,170
Posted on Mar 25, 2025
Guest User
Excellent location on a street of the beach. It was always very clean. Heat water and air conditioning never missed. It was a good experience with the indispensable for our trip.
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Price per night from:HK$ 391
Posted on Apr 20, 2025
Guest User
The buffet is excellent is the only thing I can recommend fully, because the food in the restaurant is bad and more, they let you wait 2 hours to serve you, I don't know if it's for the season or always have this kind of problem but The hotel stayed 2 days without light that to a swimming that the room that I had did not serve the gate that gives to the terrace which in the night sounded very ugly with the air strike and did not let sleep, When you ask for a change of room to one who was better to deny it, but other renters if they get it, they should improve that because one as a tourist wants to avoid going bad rats.
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Price per night from:HK$ 786
Posted on Feb 11, 2026
Travelling rover
The hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.
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Price per night from:HK$ 296
Posted on Oct 9, 2023|Junior Suite with Partial Ocean View
Lucas AguirreHotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
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Price per night from:HK$ 594