Hotels near Pekan Rabu Complex, Alor Setar

Good place to stay as a transit to langkawi. Room is clean. Everything is good. But, there is a mole @ leak at bathroom plaster ceiling. Other than that, everything else is good.

Location is good. Place is clean. Pillow is nice to sleep. However, the small room and no window definitely not worth the rm300+ tagline. It's about rm200 tagline.... All in all, good to stay if company pays but if ownself pay, l felt not worth the value. Ps massage area is 5mins walking distance.

I chose this hotel because the rooms are quite spacious and there's ample parking. The only minor inconvenience is that if you're coming and going during school dismissal times, you'll need a little extra patience. The front desk service was also very good; every time we passed by, we'd exchange glances and get a big smile 😊

I had a wonderful stay! The room was spacious and bright, spotlessly clean, and the bedding was super comfortable, ensuring a great night's sleep. The front desk staff were warm and attentive, and the breakfast was delicious and plentiful. The location is excellent, making it very convenient to get around. Overall, my experience far exceeded expectations. I'll definitely choose to stay here again next time I visit and highly recommend it to my friends!

Virtually no service to comment. The room is spacious and clean. The hotel uses self check-in. The hotel is without lift or luggage lift, beware if you are bringing a large and heavy luggage. There is a lot of pesticides aerosol available at the first floor, I guess the entire building is troubled by cockroaches, and yes my room also has one cockroach trap near the dust bin, but I am lucky enough, there is no signs of it during my stay. However, my room is full of pesticides smells.

This is a wonderful place to stay in Alor Setar. I used to work here for two years and know some of the other options. For families, this is definitively the best place: The kids loved the infinity pool and the playground on the rooftop. While the kids were playing, we could relax and enjoy the sunset - at roughly the same height as Alor Setar Tower! That alone makes it worth to stay there :). The apartment is big, with four beds, a washing machine and a huge TV. But contrary to other apartments, this one also has a reception that is really helpful. We will definitively stay here again next time!

A front desk staff member should be able to understand the customer’s needs and follow clear instructions. On that day, I had three bookings. I specifically informed the staff to prioritize my first VIP guest, who is elderly and required immediate access to the room. However, the staff chose to process all the bookings slowly one by one instead of following the instruction given. As a result, my elderly guest had to wait unnecessarily for a long time. In addition, when I entered my own room, I found that the toilet was not properly cleaned and there was hair inside. This was quite disappointing and does not reflect the expected standard of cleanliness. I hope the management can look into this matter and improve the service and housekeeping standards.

Limited car park but guarded. I could hear the phone ringing from the counter.

Good 1. Love their calm and old colonial style buildings . 2. Hotel staffs was polite and helpful. Not good 1. Hotel amenities was really old . Some of their chairs inside the rooms was broken . 2. Hotel breakfast buffet too little options .

That is, at first we came to alor setar day trip. Did not intend to stay at the school We didn't come back, so we booked on the trip. The day we came during the Raya festival A lot of people when we booked, saw this school, the price was ok. But didn't see that check-in by yourself At that time, it was about to go in the evening, very tired. Because taking the bus to the school The first thing at that time, we were very shocked. Is check-in by yourself And we are Thai That when I can speak a little Malay At that time, I felt work. Book and will stay still. Stomach pain, peeing too Therefore walked to ask the convenience store that Clinton survived a bathroom and came back to check-in again. But didn't try to call, no one answered the call by himself Fortunately, there was a Chinese Male person to help us. He helped contact us so he went to the room. If not, Male, how will it enter? Tang has paid. When entering, there are not many amenities, there is air conditioner, TV, 2 bottles of water, tissue, cloth, check the room, clean, but There was some noise When checking out, we sent a message that we would ask for a late check-in. Afraid that we could not leave at noon Finally, try to call to get a deposit of $50. Here there will be a $10 tourist tax. What do we want to recommend the hotel? 1.If you are a self check-in service, you should tell the cover of the trip that you check in by yourself. because maybe the customer didn't read it. Or before pressing to confirm that there is a self check-in. 2.when checking in by yourself should follow the affordable price We went to Penang last year. There is a very good receptionist, just send a passport, you can check in quickly too, there are still more facilities, more close to attractions, the price is still cheaper. 3. At the check-in cabinet There should be other language as well. That is not just English, Malay, Chinese, should have Thailand as well. Because Thailand is close to Malaysia 4. There should be an emergency press time. Contact the staff how many minutes should wait And recommend that there should be a bathroom service for customers as well 5. There should be a recommendation sign for check-in as 1234. P.S. For tourists The hotel is a service work. There should be at least 1 staff to take care of so that there is an emergency need help. We know that the hotel wants to save staff costs. Therefore have to reduce this part But what is for the school is the service of safety. For us, we thank this event. Making us train more languages, not speaking language, but reading language. Because the world is changing But anyway, having staff is very reassuring.