Hotels near Old Bazaar, Medina

Trip.com described Sofitel as a leading premium hotel and we were so excited to give a try. But it turned out to be not quite accurate : 1. The hotel layout, its setting in particular the lobby area and reception is so small and does not exude any premium vibes. 2. The lifts, are also quite tiny and if a wheelchair user gets in, then it feels crowded already. 3. The room once we entered was not fully ready eg wrong name displayed on tv screen, bathrobe not hung as it should be, no towels etc etc. Pls refer to the pictures attached.

All Staff were very kind 😇 friendly 😀 Especially Mohammed marouf and his team in restaurant were outstanding words can't explain his kindness. I definitely want to come again with my family to stay at grand plaza badr al makam. My All family were so happy with service we received at hotel and thanks to Mr Marouf. Also in house keeping Mr khan and Mr Ayaht were very friendly plait helpful. Bell boy team All very kind nice friendly. All I have to said well done all the people I mention they are outstanding and there's team. Keep up to it.welldine boy 👦 💙

The hotel is very close to the Haram. The services inside the hotel are excellent. However, the cleanliness is far below expectations. As for check-in, we were deceived; I had booked for an 11 AM check-in but wasn't allowed in before 3 PM. The reception staff told us that the hotel's policy differs from the website's, and we were the ones who suffered because of it. Therefore, next time I'll book directly with the hotel and not through a website. Wishing you all the best.

My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances. The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable. As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram. Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times. Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day. Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.

The housekeeping was great. Service during check in was fast and no hassle. The hotel is so near to gate 338 of the Mosque and this is great for elderly people Breakfast was awesome, a variety of menu, omelette prepared by the chef who always smile is delicious. I enjoyed having breakfast while sitting facing the Prophet Mosque. Will definitely stay here again. Please make the hotel website accessible and customer friendly to enable us to book direct to the hotel.

I recently stayed at Pullman Zamzam Madinah and overall had a very pleasant experience. The location is excellentjust a short walking distance to Masjid Nabawi, which made it very convenient for prayers, especially during peak times.The rooms were spacious, clean, and comfortable, with some offering beautiful views of the Haram. Housekeeping was generally good, and the atmosphere in the hotel felt calm and suitable for a spiritual trip. Many guests also highlight cleanliness and comfort as strong points. The staff were friendly and helpful, always ready to assist when needed. Breakfast had a good variety, and the service in the dining area was efficient.

Best ever location 2 min to Al Haram , big comfortable room. So friendly staff and delicious breakfast, in Sha Allah next time will stay more 🤲

Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.

Affordable hotel with quite good location near An Nabawi. The check in was smooth, very responsive CS for asking several things and booking code for nusuk matters, only by WhatsApp. The room is small and no window but we could get some rest here. There is a small restaurant near and affordable. Unfortunately, we left our plastic consists of our shoes at the lobby while catching pick up taxi to Makkah. My mistake but there was no good news about it. At the same day as we arrived at Makkah, directly contact the CS but no one saw it and they did not want to check the cctv. QadarAllah wa maa syaa fa'al

Location is perfect. Short walk to the Mosque and easy to organise walking to all the shops. Staff are exceptional, always looking to enhance your experience. Breakfast was good with a good selection but did lack variety day in day out. Staff here are very good and are always willing to help. Downside would be the coffee machines that never seemed to be working correctly. We had a couple of maintenance issues, but staff were sent promptly and most were rectified in a good time. A tip would ask for your room to face the mall, the otherside had a lot of traffic noise which was constant.