Hotels near LAX Area, Los Angeles

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.

The AC Hotel Downtown Los Angeles was a really pleasant stay overall. It's one of those hotels that's more minimalist, clean, and practical. The biggest plus is definitely the excellent location. Being downtown, it's super convenient to get everywhere, whether it's tourist attractions, business districts, or exhibition venues. Getting around saves a lot of time, which is very friendly for independent travelers. The room itself followed a simple and clean aesthetic, nothing too fancy, but it was tidied up very comfortably. It's the kind of place that makes you feel at ease, without feeling cramped or dated. The public areas were also kept very clean!

Huge thanks to the housekeeper who cleaned room 225 on June 19th! I forgot my charger and cable, and they actually chased after me to return them 👍👍 The hotel's location is far from the city center, making it ideal for self-driving travelers. There are plenty of parking spaces, though many outdoor spots are quite a distance from the lobby entrance. Hygiene seemed fine, and having two complimentary bottles of water daily is a rarity in the US. The front desk is actually open 24 hours, not just until midnight as stated on Trip.com. As other reviews mentioned, the Wi-Fi is really poor; it constantly disconnects and requires reconnection. The room itself is very spacious and offers excellent value for money.

Convenient option for a layover, with a hotel shuttle to the airport that takes about 10 minutes and runs every 15–20 minutes. The gym is well-equipped, and it’s also about a 10 minute walk to the car rental facilities across the street. That said, water isn’t provided in the room unless requested at the counter, and overall the facilities felt a bit underwhelming for the price paid. Still, a solid choice for short stays due to the location.

This hotel was everything I expected! It's on par with the star-rated Hyatt hotels in China. Many brand-name hotels in the US have mediocre facilities and service, but in China, they're transformed into luxurious five-star hotels with unparalleled splendor. When I first arrived in the US, I had high expectations for hotels of the same brand, so it's inevitable that there's a slight disappointment. However, the Hyatt is first-rate! At check-in, we were greeted with a welcome champagne and complimentary drinks, available at the first-floor restaurant and rooftop bar. The hotel's design, decor, and dining experience exceeded my expectations! Breakfast was served in the rooftop open-air restaurant. The weather was beautiful and sunny when we checked in, and we could see the Hollywood sign in the distance. It was incredibly relaxing, giving us a truly relaxing, vacation-like feel. The king room we booked surprisingly came with a patio with furnished sofa chairs, perfect for enjoying a drink and chatting with family. From check-in to departure, the hotel staff provided a warm welcome every moment. The only downside is that the bustling West Hollywood district is just outside, and you could still hear the clamor of various parties outside until midnight, only settling down later in the evening. But no hotel is perfect. The hotel's strengths outweighed its weaknesses, and the noise wasn't the hotel's fault. I would choose this hotel again.

The location is very good, on West Hollywood Avenue. The only thing is that the lower floors are facing the street and it is a bit noisy. I originally lived on the 2nd floor. It was Friday and Saturday. There was a party downstairs and it was very noisy. Later, I helped move to a higher floor. The restaurant food was very fresh and delicious. The overall experience was good.

The hotel is valued for money. The room is ok, for me not too small but not big. You can ask for everything at the lobby. The location is near Hollywood walk of fame around 10 mins walk but many homeless there. In brief, it is a good hotel 🏨

The location is fantastic, with direct access to the D line. K-town also offers plenty of great food and shopping. It's a converted detached building, and the front yard is beautifully decorated. Inside, there's a lot of vintage decor, making it feel like it used to be an office, complete with a piano. I booked the room hoping for a tall arched window but it didn't have one. However, the overall facilities are clean, and the bed outlets and lighting are well-thought-out and convenient. The front desk staff are very welcoming.