Hotels near GEM Centre, Ho Chi Minh City

The staff deliver exceptional service, from the door man all the way to their housekeeper and front desk staff. Nikita stood out for his attentiveness. From arrival, they offered a welcome drink and snack during check-in, then walked us to our room. They offer breakfast and even extended the complimentary tea offer even after our checkout, which was generous. The shower has impressive water pressure. Strong and comfortable. The breakfast spread impressed me, particularly the pho. A hot bowl of pho feels like a warm hug and theirs surpassed the one we had at a restaurant the day before. The location works well. Ben Thanh Market sits nearby, along with the metro station. The street offers plenty of halal dining options (if that’s what you’re looking for). The food and service won me over. We will definitely return.

Pros: Historic building, pleasant courtyard with an indoor pool. Ample toiletries provided in the bathroom, not just single items. Attentive staff for cleaning and delivering amenities. Cons: The staff don't seem to understand the concept of guest service. Breakfast waiters practically knock you over, trying to get past first. The person delivering luggage to the room told us, 'I'll go first, you take the next elevator.' 😂 Breakfast needs a special mention: Breakfast hours are until 9:30 AM, but in other hotels in Ho Chi Minh City where we stayed, breakfast was until at least 10:00 AM or 10:30 AM. However, the breakfast time isn't the only issue; waiters start clearing tables and milk pitchers at 9:00 AM, instead of serving guests. They focus on cleaning and clattering dishes, subtly hinting that breakfast is over. Furthermore, not once during our entire stay did anyone offer to bring/pour coffee. Cappuccinos and lattes are made by a separate barista; you can't make these drinks yourself from the coffee machine. There are no freshly squeezed juices. And what's unacceptable is the sour and overcooked vegetables – broccoli and cauliflower. It's surprising that the hotel management isn't monitoring the quality of their establishment; for comparison, look at the Pullman hotel. In the evening, the cleaning lady in the fitness center was making a lot of noise while cleaning the changing room, making it difficult to concentrate even with headphones on. Suggestions for the hotel: Train the staff on service and sort out the breakfast issues.

The room was clean, tidy, spacious, and very comfortable. The front desk staff were warm, attentive, and thoughtful. It was great to be able to open the windows for fresh air. The breakfast fruit was fresh and delicious. Plus, the hotel's location on Ho Chi Minh Square made getting around super convenient.

Only stayed for one night and didn't have time to use the pool, which was a shame. I did get to see it though, and the view was great; it looked like a perfect place to relax. The hairdryer in the room was a bit disappointing – it seemed to have a loose connection as I had to hold the plug in place with one hand to use it. Other than that, the room was clean.

We had such a wonderful stay here and truly enjoyed the entire experience from beginning to end. The apartment was incredibly spacious, comfortable, and perfect for our family trip. I came with my second brother and nephew, and the 3-bedroom layout worked beautifully for us — my brother stayed in the master bedroom while my nephew and I each had our own cozy rooms with a shared bathroom. It gave everyone privacy while still feeling warm and homely together. The living room was very spacious, with a lovely balcony and an absolutely amazing view overlooking the sea/river. Waking up to that view every day was one of the highlights of our stay. The large dining table was also great for us to gather and enjoy meals together. The house was very well-equipped with complete kitchen utensils and amenities, including a washing machine, which made our stay even more convenient and comfortable. What made the experience even more memorable was the warm hospitality. The welcome was incredibly thoughtful, and the host was extremely helpful throughout our stay, even recommending local food places for us to try. We genuinely felt cared for and welcomed like guests rather than just visitors. Highly recommended for families or groups looking for a spacious, comfortable, and relaxing stay with beautiful views and wonderful hospitality. We would happily stay here again.

Super clean rooms, comfy beds, and the rooms are really big—and affordable too. I’m pretty picky, but I’d rate it 9/10. The bedrooms both had full windows though, which was great since I really prefer having windows where I sleep. Location-wise, it’s close to everything!! Just 5 minutes to the center like the post office, Notre Dame, and Ben Thanh!! Super big thanks to Khang!! He’s so kind. He even helped us fix our baggage and gave directions to nearby ATMs and convenience stores. Will definitely book here again if I go back to Ho Chi Minh 😊

I had a comfortable stay at the hotel. Everything was clean, well organized, and the staff was polite and helpful. The location was convenient and quiet, which made my trip more relaxing. Overall, I am satisfied and would be happy to come back again.

The apartment was clean and offered beautiful views. It was also very close to the city center, and getting a taxi was very convenient.

Reception guy needs a break 😢 (Or a pay raise) Bro is working 24/7 I swear. When I came at night to check in bro is sleeping on a foldable thing beside the counter 😭😭 Ya anyways the heater wasn’t working so I guess cold shower is good in this weather… I stayed at level 7 and the lift only works until 6th so like 67 bro… U have to climb one level through a SKINNY staircase so goodluck if u bring a fat ass luggage.