Guest Reviews of Mercure Hotel Mannheim am Friedensplatz
8.1/10
Very Good
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.7
Service8.5
Cleanliness8.5
Filter by:
Sort by:
All reviews(96)
Positive reviews(18)
Reviews with photos/video(3)
Negative reviews(3)
Guest User
Standard Double Room with Sofa Non smoking
Stayed in Nov 2023
Family
1 review
5.5/10
Posted on Dec 10, 2023
For example, Coffee machine did not work, and they could not replace it, Food was good, access to tram was best part
Guest User
Standard Twin Room Non smoking
Stayed in Nov 2023
Family
4 review
6.5/10
Posted on Jan 2, 2024
The room is too small! But the pillows is nice.
Guest User
Standard Twin Room Non smoking
Stayed in Mar 2025
Business traveler
30 review
5.0/10
Posted on Apr 14, 2025
The hotel is old and needs some renovation, but is simply furnished. The beds are very comfortable, and the renovated bathroom is good and clean.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your feedback about your stay at our hotel. We are pleased that you appreciated the comfort of our beds and the cleanliness of our bathrooms. Our team always strives to provide a high standard of service, and the comfort of our guests is our priority. However, we are sorry that the hotel did not fully meet your expectations. The hotel's architecture dates back to the 1980s, but it was renovated in 2007, providing modern amenities. Although we do not have extensive wellness options, we strive to provide our guests with the best possible experience in other areas. We hope to have the pleasure of welcoming you back in the future and provide an even better experience. We look forward to welcoming you back to our hotel. Sincerely, Sven Beek, General Manager
francolerosecorredi
Standard Double Room with Sofa Non smoking
Stayed in Feb 2024
Family
3 review
9.5/10
Amazing
Posted on Apr 2, 2024
The room is spacious and comfortable, with the possibility of preparing coffee or hot chocolate. Good breakfast, Convenient public parking in front of the hotel.
Original textTranslated by Google
Guest User
Standard Double Room with Sofa Non smoking
Stayed in May 2023
Business traveler
1 review
7.5/10
Posted on Jun 16, 2023
My conference was well planned and the food was delicious and offered me a lot of choice as a vegetarian. The staff was friendly and always helpful despite the huge number of guests (due to the Mannheim Garden Show). Meeting rooms were poorly cooled on the first day.
The next day at lunchtime I couldn't pass on my room concerns because there were so many guests because my toilet seat (room 614) was already broken when I checked in and I had to be careful because of the risk of injury.
Otherwise everything was fine and I was able to enjoy my beer in the garden in the evening!
Original textTranslated by Google
Guest User
Standard Double Room with Sofa Non smoking
Stayed in Mar 2023
Family
2 review
5.5/10
Posted on Apr 29, 2023
Our room was not very clean. It smelled strange and the curtains and toilet were dirty.
At check-in, 0 interest and a “find it out” attitude.
Too bad we regularly come here as a stopover.
Original textTranslated by Google
Anonymous User
Standard Double Room with Sofa Non smoking
Stayed in Sep 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Nov 3, 2025
Das Hotel liegt zentral und bietet ein luxuriöses Gefühl . Habe mich sehr wohl gefühlt
Translate
Response from Property: Lieber Gast, vielen Dank für Ihre positive Bewertung.Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten.Besonders erfreut uns, dass Sie unsere verkehrsgünstige Lage und das angenehme Ambiente schätzen konnten. Ebenso freut es uns, dass Sie sich bei uns rundum wohlfühlten.Freundliche Grüße und bis zum nächsten Mal.Mercure Mannheim am FriedensplatzFront Office Manager Marc Hirmer, Front office Manager
Guest User
Standard Double Room Non smoking
Stayed in Oct 2025
Couple
1 review
9.5/10
Amazing
Posted on Nov 18, 2025
Der Aufenthalt war sehr angenehm und hervorragend
Translate
Response from Property: Lieber Gast,Vielen Dank für Ihren tollen Kommentar.Es freut uns sehr, dass Sie einen so angenehmen Aufenthalt bei uns hatten.Wir sind stolz darauf, unseren Gästen eine entspannte Atmosphäre in unserem Garten und gute Anbindung an öffentliche Verkehrsmittel bieten zu können.Viele liebe Grüße,Mercure Mannheim am FriedensplatzFront Office Manager Marc Hirmer, Front office Manager
Guest User
Standard Twin Room Non smoking
Stayed in Mar 2025
Business traveler
30 review
6.5/10
Posted on Apr 27, 2025
Hotel stary ale pokoje spore- lazienki odnowione. Materace wygodne posicel tez - godne polecenia
Translate
Response from Property: Dzień dobry,Dziękujemy za podzielenie się opinią o Państwa pobycie.Cieszymy się, że docenili Państwo przestronne pokoje oraz odnowione łazienki, które są istotnym elementem naszych stałych modernizacji.Nasz hotel, choć zbudowany w 1980 roku, przeszedł kompleksowy remont w 2007 roku, aby zapewnić komfort zgodny ze współczesnymi standardami. Staramy się łączyć historyczny charakter obiektu z nowoczesnymi udogodnieniami.Miło nam również, że wygodne materace i pościel przyczyniły się do przyjemnego wypoczynku. Dbamy, by wszystkie elementy wyposażenia spełniały oczekiwania naszych gości.Mamy nadzieję na ponowne przywitanie Państwa w przyszłości.Z wyrazami szacunku,
M58675****
Standard Double Room with Sofa Non smoking
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Sep 5, 2025
非常好居住體驗。乾淨,安靜。
Translate
Response from Property: 您好,感謝您選擇美居曼海姆和平廣場酒店並分享您的入住體驗。得知您對住宿環境感到滿意,我們倍感欣慰。希望您有機會體驗我們毗鄰路易森公園的日光露台,在舒適寧靜的環境中享受美好時光。期待您再次光臨,此致Sven Beek, General Manager
Guest User
Standard Double Room with Sofa Non smoking
Stayed in Aug 2025
Family
2 review
9.5/10
Amazing
Posted on Oct 6, 2025
Sehr gut
Translate
Response from Property: Lieber Gast, Vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen.Wir freuen uns sehr über Ihre positive Rückmeldung.Hatten Sie bereits Gelegenheit, unsere sonnige Terrasse mit Blick auf den Luisenpark während Ihres Aufenthalts zu entdecken? Dieser besondere Ort lädt zum Entspannen ein.Wir würden Sie auch in der Zukunft sehr gerne wieder als Gast bei uns begrüßen.Freundliche GrüßeSven Beek, General Manager