VIA INN OKAYAMA JR-West Group

VIA INN OKAYAMA JR-West Group Reviews

VIA INN OKAYAMA JR-West Group

1-25 Ekimotomachi, Kita Ward, Okayama City, Okayama Prefecture, 700-0024, JapanView Hotel Details
VIA INN OKAYAMA JR-West Group
VIA INN OKAYAMA JR-West GroupVIA INN OKAYAMA JR-West GroupVIA INN OKAYAMA JR-West Group
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Guest Reviews of VIA INN OKAYAMA JR-West Group

9.4/10
Amazing
394 review
Verified reviews
Location9.7
Amenities9.0
Service9.4
Cleanliness9.5
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All reviews(394)
Positive reviews(390)
Reviews with photos/video(141)
Easy to get around(61)
Convenient for shopping(40)
Friendly front desk staff(18)
Perfect for business trips(15)
Close to airport(15)
Good sound insulation(13)
Nice elevator(10)
Good views(5)
Negative reviews(4)
Guest User
Double Room A (Non-smoking)
Stayed in Jul 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Aug 7, 2025
Good location and nice room. The breakfast is good and various.
Response from Property: この度はヴィアイン岡山にご宿泊頂きまして、誠にありがとうございます。 「お部屋が素敵」とのお褒めの言葉を頂き非常に嬉しく存じます。 また朝食につきましてもお褒めのお言葉を頂戴し、重ねてお礼申し上げます。 今後も多くのお客様にご満足頂ける様、朝食スタッフとも協力し合い、一同精進して参ります。 お忙しい中ご投稿頂き、感謝申し上げます。 お客様のまたのご来館を、スタッフ一同心よりお待ち致しております。 ヴィアイン岡山 支配人
SY0824
Single Room A (Non-smoking)
Stayed in May 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Jun 7, 2025
Nice hotel with a very cosy room. Clean and deep very well. Just in the west side of the station and can reach without a minute of walk! Will definitely come back again next time to Okayama!
Response from Property: Thank you very much for making a reservation at Via Inn Okayama. We are very happy to receive so many compliments regarding our location, room cleanliness, and facilities. Your wonderful reviews will motivate our staff. We will continue to strive to satisfy our customers. Thank you for taking the time out of your busy schedule to leave us a valuable review. All the staff are looking forward to your next visit. Via Inn Okayama manager
Guest User
Single Room A (Non-smoking)
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 18, 2025
Hotel is initially a little hard to find (as the lobby is via a lift tucked away in a corner), but location is very convenient with easy access to train platforms, shops, buses, etc. Staff very polite and helpful. Room comfy and clean, but pillows rather hard. 30-minute walk to Okayama Castle and Korakuen Garden.
Response from Property: Thank you very much for staying at Via Inn Okayama.Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude.We would also like to thank you for your kind words regarding our staff.We apologize for the inconvenience caused regarding the pillows. We also have soft, low pillows available for rent, so please ask our staff the next time you have the opportunity to stay with us.Thank you for taking the time out of your busy schedule to post.All of our staff are looking forward to the day when we can see our customers again.Via Inn Okayamamanager
ChoiLen
Hollywood Twin Room Non Smoking
Stayed in Oct 2025
Family
35 review
10/10
Outstanding
Posted on Nov 17, 2025
Very close to station but could be a bit noisy when the train pass by , but this is not a bit deal, the soundproof helped a bit too.
Response from Property: Dear Sir/Madam, Thank you very much for taking your time to send the feedback. How was your stay in Okayama? We are very glad that you stayed with us as your trip! Since the location is next to the station, it might be bit noisy. Sorry for the inconvenience. We are looking forward to meeting you on your next stay with us in the near future. Sincerely, Manager
Guest User
Single Room A (Non-smoking)
Stayed in Oct 2025
Solo traveler
10 review
8.5/10
Very Good
Posted on Nov 12, 2025
Very nice and clean place, very convenient, staff are very helpful and reply to any enquiries, it is just above the JR station, a good place to stay for biz trip and tourism.
Response from Property: Thank you very much for staying at Via Inn Okayama. We would also like to thank you for your kind words about our staff and the hotel. As we are directly connected to the station, we have received positive feedback from many guests, and all of our staff are filled with gratitude. All of our staff will continue to work hard to ensure that many of our guests can enjoy their stay. Thank you for taking the time to post your review. We look forward to seeing you again soon. Via Inn Okayama Manager
Hollywood Twin Room Non Smoking
Stayed in Oct 2025
Traveling with friends
15 review
9.5/10
Amazing
Posted on Nov 19, 2025
This Hotel is just next to the Railway Station, so very convenient. Nearby there are shops and restaurants. The room are of decent size and comfortable. Recommended
Response from Property: Thank you very much for staying at Via Inn Okayama. We are very glad that you had a relaxing time during your stay. As we are directly connected to the station, we have received positive feedback from many guests, and all of our staff are very grateful. All of our staff will continue to work hard to ensure that many of our guests can enjoy their stay. Thank you for taking the time to post your review. We look forward to seeing you again soon. Via Inn Okayama Manager
Chamni
Single Room A (Non-smoking)
Stayed in Feb 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Mar 30, 2025
Great Location, connected to the JR station and shopping malls. Room was clean and compact. Amenities are provided at the front, but comb & razor are NOT FREE (each cost 100 JPY), which makes me slightly disappointed. However, I love the breakfast buffet which has the local menu and many choices.
6/16
Response from Property: Thank you very much for staying at Via Inn Okayama.Thank you again for your kind words of praise.Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude.Thank you again for your compliments regarding the breakfast.Regarding razors and hairbrushes, as part of our SDGS efforts, we sell products that are environmentally friendly and can be used repeatedly. We apologize for any inconvenience this may cause and appreciate your cooperation and understanding.All of our staff will continue to work hard to ensure that many of our customers have a relaxing stay.Thank you for taking the time out of your busy schedule to post.All of our staff members are looking forward to the day when we can see our customers again.Via Inn Okayamamanager
Anonymous User
Single Room A (Non-smoking)
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 19, 2025
i really love this hotel, the amentites are many and the room was clean
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your valuable feedback. We are deeply honored that you have chosen “Via Inn Okayama” as your trip. We are delighted to know that you loved our amenities. We are looking forward to welcoming you on your next stay with us in the near future. Sincerely, Manager
Guest User
Corner Twin Room Non Smoking
Stayed in Feb 2025
Couple
43 review
10/10
Outstanding
Posted on May 17, 2025
Good location as it’s directly linked to Okayama station. Very clean and spacious room for couples, able to open 2 medium luggages and good views from the bathroom.
Response from Property: Thank you very much for staying at Via Inn Okayama.Thank you again for your kind words of praise.Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude.All of our staff will continue to work hard to ensure that many of our customers have a relaxing stay.Thank you for taking the time out of your busy schedule to post.All of our staff are looking forward to the day when we can see our customers again.Via Inn Okayamamanager
Guest User
Hollywood Twin Room Non Smoking
Stayed in Jun 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Aug 26, 2025
Nice place and easy to reach to the hotel by 5min walk from Okayama station. Numerous options of food places are located in the plaza nearby the hotel.
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your valuable feedback. We are deeply honored that you have chosen “Via Inn Okayama” as your trip. We are delighted to know that you arrived at our hotel easily since it's located next to the Okayama station. We are looking forward to welcoming you on your next stay with us in the near future. Sincerely, Manager
KK5678
Single Room A (Non-smoking)
Stayed in Apr 2025
Business traveler
1 review
9.0/10
Great
Posted on May 18, 2025
Nice view and location
Response from Property: Thank you very much for staying at Via Inn Okayama.Thank you again for your kind words of praise.Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude.All of our staff will continue to work hard to ensure that many of our customers have a relaxing stay.Thank you for taking the time out of your busy schedule to post.All of our staff are looking forward to the day when we can see our customers again.Via Inn Okayamamanager
pinwun
Single Room A (Non-smoking)
Stayed in Nov 2024
Couple
3 review
8.0/10
Very Good
Posted on Dec 21, 2024
The location is super good, just right upstairs on the JR station, the breakfast is ok, you can have two options, one is Japanese style, the other is US style.
Response from Property: Dear Pinwun Thank you very much for staying at Via Inn Okayama. Thank you again for your kind words of praise. Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude. We will pass on your valuable feedback regarding the breakfast to the breakfast staff. All of our staff will continue to work hard to ensure that many of our customers have a relaxing stay. Thank you for taking the time out of your busy schedule to post. All of our staff are looking forward to the day when we can see our customers again. Via Inn Okayama manager
Guest User
Hollywood Twin Room Non Smoking
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 21, 2025
Extremely convenient which is inside the station building. Good view on watching shinkanshen in and out
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your valuable feedback. We are deeply honored that you have chosen “Via Inn Okayama” as your trip. We are delighted to know that you arrived at our hotel easily since it's located next to the Okayama station. We are looking forward to welcoming you on your next stay with us in the near future. Sincerely, Manager お忙しい中、貴重なご意見のご投稿を大変有難うございます。 お客様のご旅行にヴィアイン岡山をお選び頂きましたこと、大変光栄でございます。岡山駅に隣接している為、すぐに当ホテルにご来館頂けたようで嬉しく思います。次回のお客様のご来館を心よりお待ち申し上げております。 支配人
Guest User
Deluxe Single Room Non smoking
Stayed in May 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Jun 4, 2025
the room is big enough to open my luggage. the service was excellent and recommended to everyone!!
Response from Property: Thank you very much for staying at the Via Inn Okayama. We are glad to hear that you had a relaxing stay with us. The entire staff will continue to work hard and not settle for the status quo. We look forward to welcoming you again. Via Inn Okayama Manager
Guest User
Hollywood Twin Room Non Smoking
Stayed in Apr 2025
Traveling with friends
10 review
9.0/10
Great
Posted on May 13, 2025
Good location, just outside of the train station. Central location, can walk to most of the the places like Okayama Castle
Response from Property: Thank you very much for staying at Via Inn Okayama. Thank you again for your kind words of praise. Since it is directly connected to the station, it has been well received by many customers, and all the staff are filled with gratitude. All of our staff will continue to work hard to ensure that many of our customers have a relaxing stay. Thank you for taking the time out of your busy schedule to post. All of our staff are looking forward to the day when we can see our customers again. Via Inn Okayama manager