Le Méridien Paris Arc De Triomphe Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your observations regarding the timing of our renovations and the room facilities. Please rest assured that we are continuously working to update and modernize our rooms to provide a more comfortable and enjoyable experience for our guests. We hope to have the pleasure of welcoming you back in the future to see the improvements firsthand.Pauline, Hotel Communication Team.

Response from Property: Dear Li Wah,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations.We regret that the room size did not provide the comfort you were hoping for. While our rooms are designed to be cozy and functional, we understand that preferences can vary, and we will take your comments into account for future improvements.We also apologize for the window being obscured and for the inconvenience caused by the malfunctioning safe. This is not the standard of quality we strive to uphold, and we have already informed our maintenance team to address these issues promptly.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you again and provide a better experience.Yours Sincerely,Dorothee, Hotel Communication Team

Response from Property: Thank you for your valuable feedback.We’re glad to hear you appreciated our location and staff. However, we sincerely apologize for the issues you experienced with the room and facilities. Your comments have been shared with our maintenance and housekeeping teams to ensure immediate improvements. We hope to have the opportunity to welcome you back for a much better stay.Le Meridien Paris Arc de Triomphe Marketing Team

Response from Property: Dear Guest,Thank you for sharing your feedback. We are sincerely sorry to read that you felt unwelcome during your stay. At Le Meridien Paris Arc de Triomphe, we are committed to treating every guest with respect, dignity, and professionalism—discrimination of any kind has absolutely no place in our hotel.We take your comment seriously and will review the situation internally to ensure that all guests continue to receive the warm and respectful service we are known for.If you would like to share more details about your experience, please don’t hesitate to contact us directly.Le Meridien Paris Arc de Triomphe Marketing Team

Response from Property: Dear Lil,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our prime location near the Arc de Triomphe and found it convenient to get around.We appreciate your comments regarding the in-room amenities. While some items are available upon request at reception, we understand how having them readily accessible can enhance your experience. Your suggestion about USB and Type-C charging options is well noted and will be shared with our team for future improvements.We hope to have the opportunity to welcome you again and provide an even more comfortable stay.Pauline,Hotel Communication Team

Response from Property: Dear Guest,Thank you for your kind words! We're happy to hear you enjoyed the comfort of your room and the friendliness of our team.We hope to welcome you back again!Warm regards,Dorothee, Hotel Communication Team

Response from Property: Dear Samah Aref,We thank you very much for taking the time to share your nice review following your stay at Le Meridien Paris Arc de Triomphe.We are delighted to read that you enjoyed your experience at our hotel. Your comments are very important to us, and we’re pleased to share them with our team. We hope to have the pleasure to welcome you back again.Yours Sincerely,Dorothee, Hotel Communication Team

Response from Property: Thank you for your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay. The issues with the room service delivery cost, the reusable bottles, and the coffee replenishment are certainly not up to our standards. We will address these concerns with our team to ensure they do not happen again. Regarding the billing process, we understand your frustration and will review our procedures to improve this aspect of our service. We hope you might reconsider and give us another chance in the future to provide you with a better experience.

Response from Property: Thank you for your feedback! We’re glad to hear that our location near the conference center was convenient for you. We hope you had a productive and enjoyable stay. Looking forward to welcoming you back soon!

Response from Property: Thank you for your feedback! We’re glad to hear that you found the room spacious and the location convenient. We hope you had a comfortable stay and look forward to welcoming you back soon!

Response from Property: Thank you for your feedback! We’re glad to hear that you found our location convenient. We apologize if the facilities did not meet your expectations. Your comments are valuable to us, and we will work on improving our offerings. We hope to welcome you back for an even better experience next time!

Response from Property: Thank you for your positive feedback! We’re delighted to hear that everything met your expectations during your stay. We look forward to welcoming you back soon!

Response from Property: Thank you for your feedback! We’re delighted to hear that you had a great time overall. We apologize for the issue with the shower making loud noises. We’ll have our maintenance team look into this immediately. We appreciate your understanding and hope to welcome you back for an even better stay next time!

Response from Property: Dear Guest, Thank you so much for your lovely message! We’re delighted that you enjoyed our location and the warm welcome from our team. Your anecdote truly made us smile — we’ll be sure to share it with our reception staff! We look forward to welcoming you back again soon.Pauline, Hotel Communication Team