Scenic Hotels in Phu Quoc Island

"It is a quite lovely experience during my stay. The app of Mövenpick is very user friendly for any information or boardcast, like cruise. The message replied so efficient. Chocolate hour is so sweet activity at 3:30-4:30pm everyday. It would be perfect if providing water or drink during the chocolate hour. The resort provides lots of activities everyday which can join freely. It is pity that the swimming pool is maintenance until 2 Oct. The elements of Spa is a relaxed and quiet environment with jacuzzi and sauna. The room service is good taste and wait around 30 minutes. If you choose Vila to stay, the hotel provide the free buggy to pick up or drop off in the area of hotel. After check out, we can stay at MLounge for the rest and wait for the free shuttle bus to the airport at the appointed time. In my conclusion, my family and I enjoyed the 3 days in the Mövenpick Villa."

"+ Positive: Breakfast is amazing, room is spacious, beach is nice.  Swimming pool great.  Location is a bit far from closest town (Tran Hung Dao) like 40mins Grab ride. So you would spend much time inside resort if don’t want to travel out.  *** Negative: (Please READ) - Front desk slow: 45mins wait for check-in (budget time for long check-out wait too) - Service varies: 70% staffs below average; 10% normal; 20% good - Islander Restaurant staffs are generally bad and treat you like fast-food patrons. They don’t want to be bothered and only likes to clean up tables - Aura Pool restaurant staffs are POOR. Basically they don’t want to service you and pretty much enjoy chatting on their own. For example Nhyu Y, a server there was extremely condescending. Other staffs don’t feel cleaning dirty table up is in their job description and just walk away and never come back to clean (we asked a few very nicely but they don’t care) With a nice beach location and decor it’s really a pity that visitors are thrown by services at the end."

"We choose the 2 bed rooms suite with large beds and balcony one of the room facing ocean with beautiful sunset. the view is super. The booking include 4 tickets of body massage and it’s per night ! The only recommendation iplease bring your body lotion as this is not supply by hotel .. other than that no complaint at all and for sure we will pick the same hotel of our next travel to Phu Quoc!"

"It was a wonderful experience staying here! 💕 Such a peaceful retreat and cozy vibes all around 🌿 Just a small suggestion — if the resort could offer pork-free or halal options, it would definitely attract more guests (trust me on this, you won’t regret it!) 🙏✨ Some facilities could use a little refresh — maybe a few new touches or decor here and there would really elevate the space. Oh, and please bring the sauna room back to life! That would be chef’s kiss for the full relaxation experience 🧖♀️💆"

"The resort is beautiful and the size is perfect, it is big but you can walk everywhere in 10 minutes which is great. The beach is clean. The food was good, but there were no snack options during the day. The pool bar only opens 11am, and they don't serve any food. You need to go to Shack restaurant, and they only deliver to the pool a few options from the menu in a box. Otherwise, you need to eat at the restaurant. (Some friends were all inclusive, and they won't deliver anything in this case) One day, the pool bar was packed, and there was only one staff member taking orders and preparing the drinks! When I suggested the manager send one more staff member to help, he asked me to be patient or order from the restaurant. Meaning they won't improve the service if there are too many people in the pool. It's probably because of the all-inclusive service, to reduce their consumption. But the people who are not all-inclusive will also be affected. My 3 yrs old son and a 4 yrs old friend cut their feet in the swimming pool. The manager came worried and asked what I needed, but his suggestion was for them not to stay too long in the pool and he said my son is probably a city boy and he is not used to it. The thing is, we go to the pool every week, he knows how to swim and we have been to similar trips to Bali, Phillipines and Thailand and this never happened before! So Im pretty sure the problem is their swimming pool floor, whether the tiles are too rough or there are sharp things on the shallow areas. In fact, I stepped on something sharp one time, luckily I was walking and it didn't cut me. (The picture of my son's feet is 2 days after it happened) So the hotel is beautiful and convenient, clean, the price is good. But I have concerns about the swimming pool, so I would probably not go back because of that. And I would not take the all-inclusive as there are some restrictions."

"The hotel's location was excellent for travelers. Peak Time, a local travel agency, was right in front, as was the Sonasi Night Market. Restaurants and massage shops were also conveniently clustered just outside the hotel. We stayed for 4 days in a 3-bedroom villa with two other couples (our friends). We were very satisfied with the size and water quality of the pool, and most of the staff were friendly. However, the buggy service for getting between our villa and the main hotel pool, though usually arriving within 5-10 minutes of a call, became a bit inconvenient for stays longer than 3 days. If I were to return with my family, I would consider staying in the hotel rooms rather than the villas. I didn't get to try the main hotel restaurant, but the breakfast at the villa's restaurant was just average, and the variety of food wasn't extensive. Furthermore, it was disappointing that pool-related services either didn't provide life jackets or rubber tubes, or charged for them. Bicycle rentals also required a fee rather than just a deposit, which was unsatisfactory. If these aspects were improved, I believe this hotel would be highly rated. Lastly, there was a minor dispute during check-in because the photos of the room we selected and booked on Trip.com included pictures of a larger, different room. The reception staff, Tung Anh, clarified that the photos were not of our booked room and suggested it was Trip.com's error, not the hotel's. She even allowed me to photograph her name tag to guarantee her statement. We had booked based on the room photos, believing we were getting a larger, higher-grade villa, but the actual room we received was not as depicted. I suspect this was either an error on Trip.com's part or a deliberate tactic to entice bookings. The most common way for first-time visitors to see a hotel's rooms is through photos provided on a travel agency's website. If this was indeed a mistake, it's an issue that absolutely needs to be addressed. If, however, Trip.com intentionally misrepresented the rooms with mixed photos, I would find it difficult to use their service again. This is because I cannot commit significant time and money to international travel if the reliability of the information provided is not guaranteed."

"Ocean Bay Resort & Spa impresses with its excellent service, and stylish, comfortable rooms that create a luxurious escape. The staff are attentive and go out of their way to ensure a relaxing stay. However, the rooms are not soundproofed, and noise from neighboring rooms can be disruptive."

"Nice hotel with beautiful sea views. It’s close to the beach and there are lots of restaurants around the area. Buffet style breakfast with a variety fruits. There’s a snack bar in the room, beach towels and flip flops. The rooms are cleaned everyday. I was disappointed with their kettles which have rust and need a good acid detergent. I asked the gentleman at reception to change the one in my room and he brought me another rusty one.😢 Other than that, I had a lovely vacation."

"The hotel is decent overall. The grounds are clean, green, and compact. The bungalow is tidy and has enough space for two people. However, the hotel itself is not new, and the furniture shows signs of wear. The weakest aspect of the hotel is the breakfast. There are not many options, but it’s sufficient for a 3-4 day stay. Unfortunately, the food is low-quality and not very appealing. We preferred to eat outside, where there are several other places that offer better breakfasts. Overall, I would rate the hotel as a strong 3+. It’s a suitable place for an overnight stay, but not much more than that."

"Excellent hotel with a convenient location. A Grab ride to King Kong Market costs just a few dollars, and it's even walkable if you're feeling energetic. True to its 'sparkling wine hotel' name, I was offered a delicious glass of bubbly as soon as I entered the restaurant for breakfast. Service: The staff's English was excellent. What I particularly appreciated at breakfast was not having to self-serve the rice noodles; the waitstaff brings them directly to your table after you order. Facilities: The facilities are quite new, and the breakfast was good. There's also a kids' pool, which unfortunately we didn't get to use."