Guest Reviews of Crystal Orange Hotel Shanghai Chongming Nanmen
9.8/10
Perfect
1322 review
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Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
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All reviews(1322)
Positive reviews(1315)
Reviews with photos/video(237)
Large rooms(106)
Delicious breakfast(102)
Friendly front desk staff(91)
Convenient parking(63)
Would stay again(47)
Perfect for business trips(38)
Tasty coffee(27)
Awesome gym(8)
Negative reviews(7)
E1014****
Business Twin Room
Stayed in Aug 2025
Family
7 review
10/10
Outstanding
Posted on Sep 14, 2025
Whenever I visit Chongming, this Orange Crystal Hotel is always my top choice. It's consistently clean, offers an extensive breakfast buffet, and the service is exceptionally warm and attentive.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time out of your busy schedule to leave a sincere review of your stay at the Crystal Orange Hotel Chongming South Gate, Shanghai. We are honored to receive your satisfaction. Providing exceptional, high-quality service is the responsibility of all our staff. Our hardworking and adorable robots are always ready to assist you. Our front desk assistant, Hua Zhang, provides convenient and quick self-service check-in, extension, and check-out. We welcome you and your friends back again. We wish you a happy life.
300366****
Business Twin Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 6, 2025
Stayed one night for a business trip. The room was spacious, very new, and spotlessly clean. Although the breakfast selection wasn't vast, the quality was excellent. I had carelessly left my document pouch at the front desk when checking in. The staff proactively called to inquire about it and even delivered it to my room. I was very impressed with the service. I'd definitely stay here again on my next business trip.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you for choosing the Crystal Orange Hotel, Chongming South Gate, Shanghai and giving us a five-star rating. Crystal Orange Hotel is a mid-to-high-end brand under Huazhu. Our rooms are designed by professional designers, and our mattresses are the Sealy brand, a prestigious American five-star hotel. We offer a rich buffet breakfast that combines Chinese and Western cuisine and is regularly updated. We also have a laundry room and fitness room on the second floor, both free and accessible 24 hours a day, for your convenience. If you need anything, please call the front desk from your room's landline, and we'll answer the phone 24 hours a day. Enjoy a crystal-clear journey with Crystal Crystal. We look forward to seeing you again!
218317****
Business Twin Room
Stayed in Aug 2025
Business traveler
5 review
10/10
Outstanding
Posted on Sep 4, 2025
I stayed here for a business trip. The room was incredibly spacious, spotlessly clean, and very well-appointed. It was excellent overall! A particularly nice touch was finding my favorite sparkling water in the mini-fridge. Even though I don't typically watch TV, it was great to have a large screen, especially with the option to cast content.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing the Crystal Orange Hotel Chongming South Gate, Shanghai. Our rooms are neatly appointed, all with windows offering ample natural light and a great view. They are fully equipped with central air conditioning, a TV, a refrigerator, and a self-service washing machine. Remote-controlled electric curtains allow you to enjoy the morning sun while lying in bed, and the mattress provides a soft and comfortable sleeping environment. Hua Zhanggui's self-service check-in and check-out service eliminates the need to queue, and a cute smart robot will deliver and retrieve your belongings. We sincerely look forward to seeing you again!
Guowangyunyan00
Queen Room
Stayed in Aug 2025
Family
7 review
10/10
Outstanding
Posted on Sep 5, 2025
Great value for money. The room was clean and tidy, and the hotel's proximity to Wanda Plaza made dining very convenient. On our first day, the night shift staff member who checked us in had an excellent service attitude. She was very accommodating and allowed us to check in early. It's a shame I didn't catch her name. Breakfast was also quite good.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and trust in Shanghai Chongming South Gate Crystal Orange Hotel. We have always been committed to treating guests like family and friends, putting ourselves in their shoes, and providing you with the warmth of family. The hotel's second floor features a laundry room and fitness room, both free and accessible 24 hours a day for your convenience. If you need anything, please call the front desk from your room's landline, and someone will answer the phone 24 hours a day. Enjoy your crystal journey with Crystal Crystal. We look forward to seeing you again!
M380841****
Queen Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 14, 2025
This Orange Crystal hotel is my go-to whenever I visit Chongming Island. The rooms are spacious, comfortable, and quiet, and parking is super convenient. The breakfast is simply outstanding!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和讚賞!很高興能為您的出遊帶來美好的時光,您的讚賞給予酒店很大的鼓舞,也是我們前進的動力,我們會繼續保持熱忱,致力讓每一位賓客有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
jimmie****
Family Room (Refrigerator Minibar + 65-inch TV Cast)
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 10, 2025
The hotel is roadside, so the immediate surroundings are nothing special. The underground parking garage has very limited spaces, but thankfully, there was ample free parking on the street. Its location makes it quite convenient for visiting nearby attractions. Inside, the facilities are good, and the staff are incredibly warm and attentive. Our room was spacious, clean, and tidy. Breakfast was also decent, offering all the essentials. Our family was very satisfied with our stay and highly recommend it.
Cleanliness: Good
Service: Good
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for your interest and recognition in Shanghai Chongming South Gate Crystal Orange Hotel. Crystal Orange Hotel strives to provide travelers with a transparent, minimalist yet multifaceted accommodation experience. We hope we can add joy and touch to your journey. We look forward to welcoming you back!
M373080****
Queen Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 12, 2025
The ambiance was wonderful. The front desk staff were incredibly attentive and helpful; when we arrived with a lot of luggage, they kindly helped us carry everything to our room. Breakfast was also delicious. Housekeeping was incredibly thorough, ensuring the room was spotlessly clean, and the color palette was very soothing. We had a truly delightful stay. For anyone visiting Chongming, Orange Crystal is absolutely the best choice!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您入住上海崇明南門桔子水晶酒店並給予好評!很高興看到您對我們工作的認可,我們懷揣着您的這份信任,不斷進取,時刻準備着給每一位賓客帶來優質的服務,酒店2樓配備洗衣房和健身房,入住期間24小時可免費使用,為您提供更多的便利,有任何需要可在房間使用座機撥打前台電話,我們24小時有人接聽,晶致旅途,水晶相伴,期待與您的再次相遇~
Loulou
Family Room (Refrigerator Minibar + 65-inch TV Cast)
Stayed in Jun 2025
Family
13 review
9.2/10
Great
Posted on Jul 13, 2025
The room type was quite good; we booked a family room with a large bed and a small bed. In the bathroom, there was a large mirror, and to its left, a small, blurry mirror that didn't seem to extend or retract. I wasn't sure what its purpose was. The toilet was a smart bidet, and the shower had excellent water pressure. The service was also very good. For breakfast, the options were limited, but everything was clean and well-maintained. They offered noodle soup, rice noodles, wontons, toast, fresh greens for salad, and self-service coffee. However, there was a considerable price difference between booking directly at the hotel and through Ctrip; booking at the front desk was about 100 cheaper.
Original textTranslated by Google
Response from Property: 酒店回覆內容:親愛的貴賓:您好!感謝您對桔子水晶上海崇明南門酒店的喜愛和認同。桔子水晶一直努力為旅客打造通透極簡卻富多層次氣質的住宿體驗,希望我們能為您的旅途增添喜悦和感動。酒店期待您的再次入住!
M329513****
Superior Double Room
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 12, 2025
Definitely the most comfortable hotel I've stayed at on the island. The soundproofing in the room was incredibly effective; I literally couldn't hear anything from outside, which was amazing considering how rarely I get a full night's sleep these days. Facilities, cleanliness, and service were all spot on.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們桔子水晶上海崇明南門酒店的肯定,我們會加倍努力,為您帶來更好的入住體驗和感受!您的鼓勵是我們前進的最大動力,我們始終保持堅持不懈的精神,願您在入住水晶的時光中,感受到我們的温馨、貼心、關心、用心!期待水晶成為您商務出行、旅遊度假的首選品牌,祝您工作順利,萬事順心!
M38105****
Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 28, 2025
My stay here was absolutely fantastic! The hotel boasts a super convenient location, making it easy to find great places to eat and shop nearby. The front desk staff were incredibly warm, attentive, and efficient during check-in. My room was spotless, the bedding was wonderfully soft and comfortable, and both the air conditioning and bathroom facilities were excellent. The soundproofing was superb, guaranteeing a very peaceful night's sleep. Overall, fantastic value for money. I'll definitely choose this hotel again on my next visit to the area. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們桔子水晶上海崇明南門酒店的肯定,我們會加倍努力,為您帶來更好的入住體驗和感受!您的鼓勵是我們前進的最大動力,我們始終保持堅持不懈的精神,願您在入住水晶的時光中,感受到我們的温馨、貼心、關心、用心!期待水晶成為您商務出行、旅遊度假的首選品牌,祝您工作順利,萬事順心!
Xiangcaofeiyu
Queen Room
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 13, 2025
Easy parking, clean, and fully equipped. This is my third stay here.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們的肯定,“看庭前花開花落,任雲捲雲舒。您在我就心安。”有您的支持,對我們來説就是一種最大的幸福,我們會堅持秉承“待客如親友”的服務理念,為客人提供更高品質的服務,期待與您再次相逢,祝您生活愉快~
Yiyi
Business Twin Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 27, 2025
We booked this hotel for my son's exam because of its proximity to the examination venue. The hotel has a great ambiance and an excellent location. It's convenient for ordering food delivery, and Wanda Plaza is easily accessible. All the staff were very friendly and helpful. Check-in was very quick. The double room was comfortable, and the breakfast spread was excellent. We will definitely stay here again on our next visit.
Original textTranslated by Google
6/7
Response from Property: 尊敬的貴賓:您好,感謝您選擇桔子水晶上海崇明南門酒店,酒店房間規整,都是有窗户且採光好,視野佳。房間設施齊全,配有中央空調,電視,冰箱,自助洗衣機。遙控電動窗簾讓您躺在床上就可以享受清晨的第一縷陽光,床墊也讓您有個柔軟舒適的睡眠環境。華掌櫃自助辦理入住退房,無須排隊,還有可愛的智能機器人送取物哦~誠摯期待與您的再次相遇!
Anonymous User
Business Twin Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 22, 2025
It's not far from Dongping National Forest Park. Overall, the place was quite clean and tidy, and the staff were also very friendly. Personally, I found Xisha Mingzhu to be more picturesque and engaging. The breakfast was pretty good too.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們桔子水晶上海崇明南門酒店的肯定,我們會加倍努力,為您帶來更好的入住體驗和感受!您的鼓勵是我們前進的最大動力,我們始終保持堅持不懈的精神,願您在入住水晶的時光中,感受到我們的温馨、貼心、關心、用心!期待水晶成為您商務出行、旅遊度假的首選品牌,祝您工作順利,萬事順心!
Jingjingbaobao
Business Twin Room
Stayed in May 2025
Family
23 review
10/10
Outstanding
Posted on Jun 9, 2025
The hotel service was fantastic. The front desk staff were incredibly warm and patient, and they were very accommodating about our request for a quiet room, carefully selecting one for us. The breakfast spread was also very generous. The location was convenient for getting around, and parking was a breeze.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶上海崇明南門酒店並給予五星好評~桔子水晶酒店是華住旗下的中高端品牌,房間風格出自專業設計師之手,床墊採用的是美國五星級御用絲漣品牌,中西結合的豐富自助早餐,定期更新,酒店二樓配備洗衣房和健身房,入住期間24小時可免費使用,為您提供更多的便利,有任何需要可在房間使用座機撥打前台電話,我們24小時有人接聽,晶致旅途,水晶相伴,期待與您的再次相遇!
213182****
Superior Double Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on Jun 1, 2025
We stayed here with our child during the Dragon Boat Festival. The hotel was spotless, the staff were warm and welcoming, and the breakfast spread was plentiful. They even generously upgraded my booked Deluxe King Room to an Executive King Room, which made our stay exceptionally comfortable. The hotel itself is also very modern and well-maintained. We will definitely stay here again on our next trip to Chongming.
Original textTranslated by Google
Response from Property: 親愛的貴賓:您好!感謝您對桔子水晶上海崇明南門酒店的喜愛和認同。桔子水晶一直努力為旅客打造通透極簡卻富多層次氣質的住宿體驗,希望我們能為您的旅途增添喜悦和感動。酒店期待您的再次入住!