No.155, shangde Road, Xincheng District, Xi'an, Shaanxi, ChinaView Hotel Details
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Guest Reviews of Zhongwei Shangde Hotel
9.4/10
Outstanding
852 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(852)
Positive reviews(837)
Reviews with photos/video(397)
Easy to get around(195)
Convenient location(142)
Close to metro(109)
Large rooms(57)
Friendly front desk staff(57)
Delicious breakfast(31)
Amazing natural light(18)
Clean bathrooms(11)
Negative reviews(15)
odyss
Twin Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 8, 2025
This hotel gave me a great convenience.
Good location, service, cleaness etc.
I was so satisfied with that.
If I go to Xi'an again, I will take this hotel.
Response from Property: 尊敬的賓客您好,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予尚德酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。西安中維尚德大酒店全體員工恭祝您新春快樂、巳巳如意!
busso
Twin Room
Stayed in Jul 2024
Couple
7 review
10/10
Outstanding
Posted on Aug 10, 2024
Big room with everything a traveller needs.
Welcome desk friendly and helpful
Response from Property: Dear guests, welcome to Xi 'an Zhongwei Shangde Hotel! Thank you for your praise and look forward to meeting you again.
HOTC
Twin Room
Stayed in Feb 2024
Traveling with friends
6 review
9.0/10
Great
Posted on Apr 13, 2024
Th hotel is just 2 to 3 min walk from the metro station. Very convenient to go other parts of the city. There is a row of local eateries across the street and shopping centres around walking distance from the hotel. The room is clean and of good size. Highly recommended
Response from Property: Dear guests, thank you for staying at Xi 'an Zhongwei Shangde Hotel! We are located within 100 meters west of Exit B of the Wulu MTR Station in the bustling street of the ancient city Wall. The transportation is very convenient. All the staff of Zhongwei Suntech look forward to your visit again!
Hann
Twin Room
Stayed in Jul 2023
Traveling with friends
26 review
8.0/10
Very Good
Posted on Aug 10, 2023
Location was great, right next to the metro and close enough to main attractions. There is also a very nice spa on the second floor. But when we arrived the lady at the front desk was cold and not very welcoming. She seemed annoyed that she had to process a passport. Also the breakfast was a bit lacking and there was nothing aside from milk to drink.
Response from Property: Dear guest, thank you for your comments. Many guests stay in summer, the front desk staff workload may lead to alack of customer service, please forgive me! The restaurant serves Chinese breakfast, we are sorry that we can not meet vour dinina needs!
Daniele Fazio Music
Twin Room
Stayed in May 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 1, 2024
Absolutely stunning hotel! Clean and close to subway.
Response from Property: Dear guest, it is a great honor for you to stay in Xi 'an Zhongwei ShangDe Hotel and would like to share your stay experience. Thank you for your praise and wish you a happy life!
Guest User
Twin Room
Stayed in Jun 2023
Family
3 review
10/10
Outstanding
Posted on Jul 17, 2023
Very clean hotel and super convenient location with subway station, convenience store, fruit stand and quick restaurants only steps away. If you forget your charger, you get 5 minutes use for free, then pay for more use. Will definitely stay here again when visiting Xi’An!
Response from Property: Dear guerts,Welcome to Xi'an Zhongweishangde Hotel.Thank you for your sincere comments.Your satisfaction is the biggest driving force for our work.
Guest User
Shang Yue - Scenic View Twin Room
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Feb 3, 2025
Very satisfied with the stay.
First of all, the hotel is in a great location. It's only 1 minute away from the subway entrance, making it very convenient to get to the Bell Tower, Yongning Gate, or Big Wild Goose Pagoda. Cars going to the Terracotta Warriors will also pick up people here. 6 minutes’ bike ride to Yongxingfang.
Facilities: The hotel lobby is spacious, and the room facilities and hygiene are very good (only the towels are a bit old), but I usually bring my own. Xiaodu voice control and robot food delivery. It's very quiet at night with the windows closed, and you can hardly hear the traffic outside.
Service: It was less than 2 o'clock on the day we arrived and the room type was not available yet, so the customer service directly upgraded our check-in. The rest of the time I'm basically running around outside and there aren't many service needs involved.
A hotel that is very worth staying in. Will choose it as my first choice next time.
Original textTranslated by Google
Response from Property: Suntech Hotel is honored to see your careful and sincere comments. I'm glad to spend a wonderful time with you. A wonderful encounter has made us friends. In a limited time, we make unlimited preparations for our friends, just for a faint smile or a nod of approval when our friends see all our careful preparations. Good times are always short, and we sincerely look forward to seeing you again! I wish you a happy New Year, all the best, and good luck in the Year of the Snake!
Guest User
Shang Yue - Scenic View Twin Room
Stayed in Dec 2024
Traveling with friends
2 review
6.5/10
Posted on Feb 4, 2025
The address is good, there is a subway line just outside, the hotel is ok, the facilities are average, they only give one cup of coffee for 4 days, they are always reluctant to ask for more, they are also reluctant to ask for two bottles of water, they just don't have what I want, the most unsatisfactory thing is the round trip bus to the Terracotta Warriors and Huaqing Palace provided by the hotel, I confirmed with the hotel front desk many times whether it is the hotel's own project, the hotel said yes, and finally pushed it to the travel agency, they started to sell all kinds of things when I got on the bus
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Xi'an Zhongwei Shangde Hotel during the Spring Festival. We are extremely sorry to learn from your review that our service did not satisfy you. We will strengthen training on details and enhance our employees' customer service awareness. On the occasion of the Chinese New Year, all the staff of Xi'an Zhongwei Shangde Hotel wish you a happy Chinese New Year and good luck in the Year of the Snake!
Guest User
Twin Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 25, 2024
A family came to travel and booked two rooms. The first impression was that the lobby was very grand and the rooms were clean and well-lit. I changed one room immediately if I was not satisfied with it. The most important thing is that the transportation is convenient, and the subway entrance is right next to it. It is more convenient to go to any attraction, so I don’t plan to change. I will stay here during my visit.
Original textTranslated by Google
Response from Property: Hello dear guests, we are very happy to receive such recognition from you. We are very excited and happy! For Shangde people, we receive not only guests, but also friends from far away. "Customer first" has always been our philosophy, and it is also the reason why our customers love Suntech. We will work hard to do better and better, and hope to have the opportunity to serve you again!
ᨿ
Twin Room
Stayed in Jul 2024
Family
12 review
10/10
Outstanding
Posted on Aug 25, 2024
The room was very nice. The hotel is in a good location with the subway at the door. We also upgraded the room for free. recommend
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Suntech Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Response from Property: Dear guests, thank you for your recognition of Suntech! We always try our best to provide perfect hospitality, and meeting the expectations of every customer is the hotel's focus! Clean and tidy guest rooms, high-quality bedding, comfortable bathing experience, nutritious and delicious breakfast, etc., are all details of the attentive service provided by our colleagues at Suntech, who only hope that you can always feel the beauty of the journey when you are away from home. I wish you a happy New Year, happiness to your family, and good luck in the Year of the Snake!
Anonymous User
Twin Room
Stayed in May 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jun 28, 2024
The overall environment of the hotel is good, the front desk staff are very enthusiastic, and the lady on the floor is also very considerate.
Original textTranslated by Google
Response from Property: When we meet you, we always want to give you the best greeting gift, so we embed smiles and enthusiasm into our appearance, comfort and freshness into the guest rooms, and spread relaxation and comfort in the lobby seating area. We look forward to your visit again. Xu, Suntech will definitely present you with a better stay atmosphere. The entire staff of Xi'an Zhongwei Shangde Hotel wishes you a happy life and everything goes well!
Guest User
Twin Room
Stayed in May 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 28, 2024
I stayed in this hotel when traveling to Xi'an with my friends. The service was very good and the environment was nice. There is a subway station at the door, which is convenient for traveling. The food is also delicious👍
Original textTranslated by Google
Response from Property: Dear guest, thank you for your 5-star review of Zhongwei Shangde Hotel! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope that Zhongwei Suntech will be the warmest and unique hotel in your memories. that one! I wish you health, safety and everything goes well!
Guest User
Twin Room
Stayed in May 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 27, 2024
The decoration is warm and elegant, the rooms are spacious and bright, clean and tidy, and the staff are warm and helpful! Air conditioning is cool. Breakfast was rich and varied.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel and sharing your stay experience despite your busy schedule. Your satisfaction is the best affirmation and encouragement for us. We will continue to provide you and every guest with better quality. Satisfactory service, looking forward to your visit again, and wish you a happy journey!
Anonymous User
Twin Room
Stayed in May 2024
Family
8 review
10/10
Outstanding
Posted on Jun 10, 2024
The hotel room is relatively spacious and very hygienic. The Wulukou subway station is not far downstairs. You can take the subway directly to the scenic spots. Food nearby is also very convenient. Wanda Plaza is next door. It is a very good trip.
Original textTranslated by Google
Response from Property: During the Dragon Boat Festival, meeting at Zhongwei Suntech is our fate. Thank you for your stay and your willingness to share your stay experience! Thank you for your generous five-point review. May you shine as brightly as a star. Your praise is the greatest motivation for our work. We will continue to work hard to provide better services for every guest who enters Xi'an Zhongwei Sunde Hotel!