How to Request a Trip.com Hotel Refund Easily

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By Trip.com

July 7, 2025

Planning a vacation is often thrilling, but sometimes unforeseen circumstances force us to alter our travel plans. If you’ve booked a hotel through Trip.com and find yourself needing to cancel, understanding the refund process is essential. This guide will walk you through the steps to cancel your hotel reservation on Trip.com and secure your refund. Follow along to ensure learn more on how to navigate the process!

Step 1: Enter the Trip.com app to get Trip.com hotel refund

Start by logging in to your Trip.com account on your mobile device and navigate to "My Trips" section. You'll find all your current bookings here.
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Step 2: Find the hotel booking

Select the specific booking you want to cancel and click on it. This will take you  to the booking details.
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Step 3: Request the Trip.com hotel refund

To cancel your hotel reservation, select the "Cancel Booking" option. Be aware that some hotels may have strict non-refundable policies, while others might offer full or partial refunds if you cancel within a designated time frame.

Step 4: Provide a reason for cancellation

Enter the reason  for the cancellation and click on the button "Submit" to confirm your  request.
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Step 5: Confirm the Trip.com hotel refund

After submitting your cancellation, click on "View cancellation policy" to review the details of your refund.
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Step 6: Check your Trip.com hotel refund status

Finally, check the refund details and information to complete the cancellation process.
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The screenshots are only for reference.

Special note: The refund should typically take 1 working day to be processed and reflect in your account.
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