The Park Hotel Shanghai (Shanghai Guoji Fandian) is located in the heart of Shanghai, within walking distance of Nanjing Road Pedestrian Street, People's Square and the Shanghai Metro.This Shanghai hotel features a range of guestrooms and suites, all of which have central air-conditioning, satellite TVs, mini-fridges, mini-bars and safety deposit boxes.The hotel's houses a large function hall and three meeting rooms which are equipped with audio-visual equipment and projectors.The restaurants and lobby bar within the hotel serve a variety of Chinese and international dishes.
"As a frequent business traveler, this was my first time in Shanghai, and I only started planning my trip after arriving at Shanghai South Railway Station. Staying near People's Park Station is the best location for sightseeing. This hotel, located at that subway station, offers the best value for money.
**Restaurant:** The hotel's strength might be its restaurant (not necessarily the taste, but the overall service atmosphere). I had breakfast there, and everyone was quite professional, giving it a Hong Kong-style restaurant vibe.
**Facilities:** It's a century-old hotel, and the facilities are still quite good. It used to be a restaurant, so they're quite adept at hospitality management. The shower brand chosen for the facilities is excellent and very comfortable. The hotel's water quality must be good too, as I didn't experience any discomfort when brushing my teeth. The paper products on the vanity were good, and the slippers felt like those in a five-star hotel. However, adding a logo would definitely enhance the brand image.
**Hygiene:** The bedsheet in my single room had some dirt on it, which suggests it hadn't been changed.
**Ambiance:** Good. The hotel has a sense of history.
**Service:** Perhaps because Shanghai is an international metropolis, the service awareness is a bit lacking. I checked in at 1 PM, and the hotel entrance requires guests to carry their luggage up stairs to get inside. The greeter didn't help with my luggage or open the door. The front desk staff seemed to be in a bad mood. Although they assigned me a long, narrow room, I'm still grateful to the ill-tempered staff member for giving me a room on the 17th floor, which is the top floor. When I returned to the hotel around 11:30 PM, I saw a card indicating that feather pillows were available, and I wanted to try one. The operator first told me that there were standard pillows in the room. Only after I mentioned seeing the option for feather pillows did she say it could be arranged. To my surprise, they brought me a buckwheat pillow. I was quite speechless, but thanks anyway. Also, the pillow inserts in your rooms have stains on them.
The gentleman who checked me out helped me carry my luggage to the door, so thanks to him.
Also, there was writing from a previous guest in the small notebook by the bed. Personally, I found it a bit unsettling. I suggest checking these notebooks during cleaning.
I also filled out a feedback card; I wonder if you'll receive it.
**Guests staying at the hotel can purchase butterfly pastry gift boxes without queuing:** These butterfly pastries can only be reserved by scanning the QR code in the room and are only available in gift boxes. You can buy them in bags directly downstairs."