Name: Hotel Fujita Fukui
Address: Fukui City, Japan
Rating: 8.6

Japan

Hakone

Fukui City

Indonesia

South Cikarang

Kosaka

Gotemba

Our stay at Hakone Ten-yu was absolutely wonderful and definitely the most memorable part of our Japan trip. The hotel boasts a beautiful setting with stunning views of the Hakone mountains, making the entire stay incredibly relaxing.

The highlight for us was the hotel's onsen, especially ”Uki-Gumo no Yu.” The open-air infinity bath offered breathtaking views. Soaking in the hot springs while watching the sunrise in the morning truly made us feel embraced by nature. The room was also very comfortable, with a charming Japanese aesthetic. The staff were friendly and attentive, providing warm and exceptional hospitality.

Dinner was exquisite, and the entire dining experience felt very special. Staying here as a family, enjoying the onsen, wearing yukata, and savoring delicious food made for a truly comfortable Hakone getaway.

If you're planning a trip to Hakone, I highly recommend Ten-yu! The scenery, hot springs, service, and overall atmosphere are all fantastic. It's definitely worth another visit. ♨️✨

The environment is amazing, and the dinner buffet is incredible – it was the best value-for-money hotel on my six-day trip. I especially have to mention the dinner; definitely book it, the quality is excellent. The private onsen I booked for the evening was also very clean. Although a bit small, it offered good privacy, so it was still great. It's a shame it rained on the day I stayed, so I didn't get a chance to explore the hotel. I'll definitely book here again next time I visit Hakone.

The hotel is a bit out of the way; you have to walk up a steep hill after getting off the bus. 

Overall, the hotel is quiet. The front desk staff are usually in their rooms, and you ring a bell to get their attention. Their attitude is very good, and they have translation software pre-installed on their phones, which makes communication smooth. 

The hotel's bathrooms are shared, but there are very few people, so you pretty much get them to yourself. There's a shower, an indoor onsen, and an outdoor onsen. 

The hotel breakfast is fixed: three pastries, a salad, and yogurt. It's the same every day, and you have to take it back to your room to eat. 

Overall, I'd say it's just okay. I recommend choosing Hakone Kowakien next door instead.

First off, let me explain why I chose this hotel. A colleague highly recommended it. Her Japanese relatives had taken her there when she visited Hakone before, and she said it was mostly frequented by locals. After checking in, I found this to be true, so I booked it.

Now, about the location. It's right next to Kowakien. The bus stops in that area are all very close, with three stops within two to three hundred meters. You can take a bus from Hakone-Yumoto to Horaien, and the hotel is directly across the street. Buses run every 15 minutes, are very punctual, clean, and convenient. It's also very close to Ten-yu and Mori-no-yu, just a short walk away.

As for the service, it was absolutely impeccable. There was a handsome, glasses-wearing gentleman who spoke Chinese and had an incredibly good attitude. There was also a slightly plump Chinese lady who was very kind. After check-in, she even escorted us to our room and explained everything. Throughout our stay, everyone we encountered had an excellent attitude. They even meticulously explained our itinerary for the next day and proactively helped with our luggage. As my son said, ”They're genuinely good.”

Regarding the meals, I booked a half-board plan. Dinner started at 5:30 PM and was a Japanese kaiseki meal. I didn't realize at the time that some dishes could be swapped. My son was very hungry before eating, and we both pretty much finished everything. The wagyu beef was especially delicious. For breakfast, the staff asked us the day before what we preferred. My son chose the Western style, and I opted for the Japanese. The rice was delicious, and the salmon portions were generous.

About the onsen (hot spring baths): We arrived in the afternoon on our first day and immediately went to Mori-no-yu for a soak. The hotel provided free tickets, along with four arcade coupons. In the evening after dinner, we booked a private bath. Here's a note: I had read online that you could reserve private baths, but that's not actually the case. You need to check with the front desk, and if one is available, you can use it. You can't make reservations; you just have to wait. My son asked earlier and was told one would be free at 5:30 PM. We went at 6:20 PM after the previous occupants left. There are three private baths, and each session is an hour long – very comfortable! As for the main public bath, there's one indoor pool and one outdoor pool. I went early the next morning when no one else was there, so it was like having a private bath with an even better ambiance.

Cleanliness and the room: The room was very spacious with a balcony, offering views of lush green mountains and clear water. My son said the bed was very soft and comfortable. There was water provided, but no shower in the room itself. Although the hotel is older, it was very clean.

Overall, I was extremely satisfied. My son said he wants to go back again, but unfortunately, my wallet isn't quite ready for it!

The location is quite far from Ito Station, so you'll need the hotel's shuttle bus; otherwise, it’s a 20-minute walk. The room had a bit of an odor—not sure if it was from the tatami mats—so I had to open the window to air it out. However, there's a catch: the hotel is right next to the railway tracks, and passing trains are very loud, so you'll definitely need earplugs. The hot spring was decent. There are a supermarket and a Daiso nearby, so you won't go hungry.

On a side note: I left my contact lens case at my previous hotel and tried to buy one at the supermarket. The clerk said they only sold contact solution, so I ended up buying a large bottle that came with a free case. Later, I discovered that Daiso actually had lens cases on their own—I was devastated! 😂😂😂 Now I have to lug this huge bottle of solution around with me. Attached are two photos of the breakfast.

The breakfast and dinner are very rich, the private hot spring is very comfortable, the girl's service is very good, the environment is clean, overall it is a perfect score and I will come again.

Suitable for self-driving people to stay, the scenery outside the room is beautiful, but it was raining at that time and I couldn't go out to enjoy it. The house is large, the hot spring is good, and the breakfast is a surprise (I saw the comments before that it was sandwiches).

Front office counter staff are friendly and helpful. Although there are only two staff from Nepal can speak some simple English. 
Buffets breakfast priced at 1800 Japanese yen is value for money! Rooms are big and comfortable with space for big luggage. Hotel amenities are amazing. You even have choices of pillows! 

Front office duty manager Mr Oka-san was super helpful. He took the initiative to print out the train timetable for us without us asking ! I was truly impressed!

Fujita

Columbus

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