Name: Grand Palladium Palace Resort Spa & Casino - All Inclusive
Address: Bavaro, Dominican Republic
Rating: 8

Mexico

Solidaridad

Spain

Ibiza

Dominican Republic

Bavaro

Sant Josep de Sa Talaia

Isla Mujeres

Bahia de Banderas

Excellent hotel and great service! Vegan options galore! The golf carts are easily accessible!

This is a group of hotels. There are three or four hotels combined. Some are suitable for families, and some are only open to adults. The hotel is very large and needs to take a sightseeing bus to go back and forth to various places. The facilities can be used with each other, and the activities are very rich. There is a housekeeper downstairs in each building to take care of all the needs of the customers in this building! The service was excellent! After 8:00 every morning, the butler will arrange the whole day's activities schedule, restaurant opening hours and various concerts, and send all the activity time to everyone, which is very considerate! There are plenty of activities every day! There are twenty different restaurants in the hotel group to choose from, all inclusive, very thoughtful! There are also many activities every night, music performances, various parties! Arrangements around the clock! The coastline is also very long, and there are also inland lakes crisscrossing the interior. The scenery is very good! Great for a family vacation!

We had a fantastic stay at The Unexpected Hotel in Ibiza! From the moment we arrived, the staff made us feel welcome and well taken care of. At check-in, we were pleasantly surprised with the option to upgrade our room—and we’re so glad we did! The upgraded room was spacious, stylish, and offered stunning views that truly elevated our experience. Even came with a hot tub on the balcony.
The hotel itself lives up to its name in the best way—full of delightful surprises, from the chic decor to the vibrant atmosphere. Every detail was thoughtfully curated, and the service throughout our stay was exceptional.
Highly recommend this hotel for anyone looking for a memorable and luxurious Ibiza getaway. Worth every penny. We’ll definitely be back!

Great location.  Love the convenience to the Ushuaia party in the afternoon and Club Hi just across the street.  Rooms are a bit small but acceptable.  The parties at the hotel are awesome!

Excellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.

Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.

Impeccable hotel, the first room had displeased us facing the air conditioning network at the reception we changed it without problem.
The meals are varied.
Only downside lack of deckchair for everyone.
Very attentive bar staff

The best hotel i have ever stayed. Choose all-inclusive option. The pool is spacious and the hotel ambiance is rather chill and relaxing, which I really liked. The staffs are very attentive. There's a drinking water station/purifier at every floor and you can refill the water bottle - this was the best part of the stay. Had an amazing time!! Highly recommended.

Fantastic experience, exceptional service from the staff, especially Laura at the front desk and Joanna in the dining room. We'll be back.

There are 2 classes of VIP passengers and the others, the transportation is very bad for the others, they didn't even go for their suitcases.

Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place.  We truly have never been so happy with a hotel as we have been with TRS Turquesa.  We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there.  We are still speechless and how wonderful this vacation was.  Truly amazing!

Some waiters at the Poseidon buffet treated us reluctantly, quite the opposite of Domingo who was always attentive and with a good smile, the guys at the pool bar at the palace and the Secret are 100%, as for the room we had cockroaches in bed, bathrooms were regularly clean, otherwise good.

I loved the hotel, its services, the treatment of each person, so also, our host Rafael was very kind at all times, he was always pending on us and how we were passing it.

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