Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United Kingdom

London

United States

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

Except for the super top-tier hotels, most hotels in the UK aren't on the same level as an Indigo back home. The room wasn't huge, but thankfully it had everything we needed. The only downside was the lack of shops nearby and the nearest tube station being a bit of a trek.

Great location, right downstairs in Chinatown, so dining and shopping are incredibly convenient. The only minor issues are that there's no parking right in front of the hotel, and there's a step at the entrance which makes pulling luggage a bit tricky.

The room has no other shortcomings except for the small, but this is not a big problem in major international cities around the world.
The hotel facilities are new, fully furnished, and the service is very good, but it can be seen that the details of some process services should be strengthened in terms of training. For example, when we store our luggage, an employee at the front desk who may be an internship suggested that we take pictures to keep our luggage tickets. This is very thoughtful, but it is easy to misunderstand the statement (I took the luggage ticket and left why I still take pictures, In fact, it can be said that ”it is recommended to take pictures to keep them in case you can't find the number”). In addition, I am an IHG member. When I checked in, I clearly told me that I could arrange a late check-out until 2 o'clock. As a result, I called at 11 o'clock the next day and told me that I should check Although we had no plans to check out late that day because we wanted to visit London again, this step was still confusing.
Overall our stay was very satisfactory, the hotel is in a good location, very close to the Westfield shopping center, the subway central is also very convenient to go directly to Oxford Street, walking to Hyde Park is also very fast, taxi to the airport 50 pounds cheaper and faster than the city center. So I am impeccable about the enthusiasm for facilities, location and services. The service details of the flow also need to be strengthened.

The room was very spacious, and it's not far from the train station, Hyde Park, and Kensington Gardens. There are plenty of restaurants downstairs, and a shopping mall and supermarket are also very close by, making shopping and dining incredibly convenient.

I booked a standard room, but was assigned a basement level. I later noticed a lot of reviews said basement levels. I don't know if this is discrimination or what. It's uncomfortable down there. Although there's a window, fresh air is trapped in the atrium, which is disgusting. There's also a bunch of trash in the atrium, which is disgusting. The basement hallway also has a smell that seems stuck and stuffy. I didn't go upstairs, so I don't know if there's any smell there. Every morning, I'm greeted by the stench, which ruins my fun. Oh, I did see a foreign guest staying in the basement level, but the price isn't cheap either. For 2,000+ a night, I'm not happy with the basement level!

Breakfast is cooked to order and is okay, but the sausages are terrible. There's no fresh vegetables in the buffet!

The wait staff are friendly and willing to chat. Overall, the service is quite good.

The location is good, close to the subway station, and convenient for Wimbledon.

The toiletries are comfortable and smell good, Indigo's global standard.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

So glad I booked this hotel! The only downside is the price, but seriously, that's it! It's super close to everything – the New York Stock Exchange and the 9/11 Memorial are both within a 5-minute walk, and the subway is literally right downstairs, making it incredibly easy to get anywhere. There are also plenty of supermarkets nearby. They offer complimentary bottled water, but remember to ask for it at check-in, as they don't automatically offer it.

The room was incredibly tiny, and the facilities were far from satisfactory. The front desk staff was even worse. When I had a nosebleed in the morning, they showed no concern whatsoever. In fact, when I asked about the deposit, their attitude became even more hostile. All things considered, this has to be the most outrageous hotel I've ever stayed in.

This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.

Facilities: OK
Health: OK
Environment: good, very close to the subway, very convenient to travel
Service: Good, people are nice and patient
Old-fashioned classic hotel. Very convenient nearby, small convenience stores, atm machines, breakfast shops are very close.

Excellent! I love Hotel Indigo, and if I recall correctly, this particular one used to cost over 2,000 [currency unit] per night. It's a good thing the economic downturn has made it more affordable for us. It's right by the Bund, but not on Nanjing East Road, offering a peaceful retreat amidst the bustling city. The view from the 30th-floor bar is unbeatable, making you feel like you're in New York. The breakfast service is also exceptional; the coffee made by the staff is fantastic—both invigorating and rich, and the waffles are absolutely divine, crispy with a not-too-sweet cream.

My stay at Hotel Indigo Shanghai Jing'an was absolutely perfect, exceeding all my expectations! The hotel's location is superb, right in the heart of Jing'an, next to a subway station, making travel incredibly convenient. The surrounding area boasts a mature commercial district, perfect for shopping and dining. The overall design masterfully blends Shanghainese charm with retro cinematic aesthetics. The green and gold lobby, adorned with film-themed art installations, creates an amazing ambiance – every photo op feels like a fashion shoot. The guest rooms are spacious and elegant, with thoughtful details everywhere: a Shikumen-inspired headboard and vintage-style lamps showcasing local cultural flair. The oversized round bathtub, smart bathroom fixtures, and comfortable bedding ensure ultimate relaxation. The service was incredibly attentive and thorough; Fanny and Lucky at the front desk were efficient and enthusiastic during check-in, and the turndown service was meticulous – every detail speaks to quality. The breakfast was rich and delicious, featuring both local Shanghainese specialties and exquisite cuisine. The heated pool and well-equipped gym added even more comfort to my stay. Combining beauty, style, and attentive service, this hotel is an excellent choice for business or leisure in Shanghai. It's already on my 'revisit' list!

📍 **Location:** Right by Dishui Lake, it's a short walk to Duoyun Bookstore and about 1km from Dishui Lake Metro Station, making it super convenient for getting around.

We checked in on Saturday, and our room had an amazing view of the 8 PM fireworks! ❤️

**Facilities:** Overall, it exceeded my expectations! 🥳 The Indigo Hotel Dishui Lake truly embraces the lake theme. As a newer hotel, all the facilities are quite new.
The room came with a Dyson hairdryer, a Nespresso coffee machine, and a JBL speaker.
The swimming pool operates from 9 AM to 9 PM and includes a sauna, which is great for unwinding after a swim.
The gym is open 24 hours and has basic cardio equipment.
(There weren't many guests this weekend, so my partner and I had the gym and pool all to ourselves – it was fantastic!)

**Dining:** On Saturday evening, there was a buffet option. Brunch runs from 7 AM to 12:30 PM and the food is delicious, with both Chinese and Western options. The lamb chops are a specialty and absolutely delicious! 😋
Guests staying on Saturday received a discount voucher for the buffet, bringing the price down to 248 RMB per person, which was slightly cheaper than third-party platforms. There's also a quiet bar that offers two complimentary welcome drinks for guests.

**Service:** This was by far the most satisfying part of our stay! A huge thank you to our private butler, Horus, for his wonderful assistance and guidance! ❤️

The hotel called us the day before to confirm our estimated arrival time and asked if we'd like to connect with our private butler on WeChat (five-star service!). If we needed any help at all during our stay, we simply messaged our butler on WeChat. Horus was incredibly quick to respond and his service was prompt and spot on.

Due to the weather, we ended up spending a lot more time at the hotel this trip, but it was truly a very comfortable experience.
I highly recommend everyone to come and stay here! ❤️

Indigo

Columbus

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