Name: REGENT HONG KONG
Address: Hong Kong, China
Rating: 9.4

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My first stay at a Regent hotel, an IHG property, turned out to be a wonderful surprise! We had booked a Club Twin room but were complimentary upgraded to a one-bedroom suite for two nights. The suite was incredibly spacious, you could practically play hide-and-seek in it! The minibar was also exceptionally well-stocked; in addition to snacks and beverages, they even included a complimentary bottle of red wine and sparkling wine – a truly delightful and unexpected bonus!

Our guest relations specialist, Doris, with her sweet voice, called us a day before our arrival to confirm and had already prepared children's amenities for us. She also gave us a warm welcome as soon as we arrived at the hotel.

Guests staying in Club rooms have access to an exclusive Executive Lounge, where we enjoyed both breakfast and afternoon tea. It was never crowded, offering a peaceful experience.

The swimming pool boasted incredible, unobstructed views, directly overlooking the Oriental Pearl TV Tower.

Overall, we had a superb experience, and I would definitely consider staying here again on my next visit to Lujiazui!

Before our check-in, the hotel called, thoughtfully inquiring if we had children and mentioning they would prepare kid-friendly amenities. Unfortunately, these seem to have been overlooked upon our arrival. The lobby's air conditioning was incredibly powerful; it felt quite chilly stepping in from the summer heat. We received a complimentary room upgrade, which was a nice gesture. However, upon arriving at 3:20 PM, we were informed our room wasn't ready and had to wait until 4 PM. While we waited, they offered us complimentary drinks. We ordered three, but were then informed that only two of them would be on the house. The balcony offered a fantastic view, and the hotel boasted an impressive design aesthetic. The pool staff were very attentive, and the kids absolutely loved the warm soaking pool.

The location is very central and easy accessible to large shopping malls and 赤峰街，however I need to emphasize the lack of training for front desk staff.

Even though my room was a refurbished one ( I believe) the whole aircon system is still outdated and the worst thing is that it stopped working in the middle of the night ( for 1-2 hours). 

The walls and windows are paper thin, thus you can hear your neighbors v clearly, so I had a couple fighting on the one side and another couple watching TV and laughing on the other side, all of this around midnight.

## Regent Hong Kong: A Stellar Stay with Unbeatable Views and Luxury

### 1. Unbeatable Location
**Victoria Harbour Views:** Perched directly on the Tsim Sha Tsui waterfront, the hotel boasts unparalleled panoramic views of Victoria Harbour from most rooms and restaurants, with the night spectacle being particularly mesmerizing. 
**Convenient Transportation:** Its prime location offers superb accessibility; guests can easily walk to iconic spots like the Star Ferry Pier and luxury shopping malls such as Harbour City and K11 MUSEA. It's also remarkably close to Chungking Mansions, providing a glimpse into a diverse side of Hong Kong.

### 2. Design & Facilities
**Hotel Design:** Following a recent refurbishment, the hotel now seamlessly blends modern artistry with classic luxury. Guest rooms are adorned in understated elegant palettes and come equipped with smart control systems, premium bedding (such as custom Sealy mattresses), and Dyson hairdryers.
**Signature Pool:** Its iconic outdoor infinity pool directly overlooks Victoria Harbour, widely hailed as one of Hong Kong's ”most beautiful pools.”
**Thoughtful Service:** The hotel's meticulous attention to detail is evident through its 24-hour butler service and personalized welcome amenities, such as handwritten cards and special desserts.

### 3. Outstanding Dining Experience
**Michelin-Recognized Restaurants:**
*   **Lai Ching Heen:** This Michelin-recognized restaurant specializes in exquisite Cantonese cuisine, with signature dishes like its acclaimed Char Siu and Steamed Crab with Hua Diao Wine receiving widespread praise.
*   **Lobby Lounge Afternoon Tea:** The Lobby Lounge's Afternoon Tea offers a classic English three-tiered set against the stunning backdrop of Victoria Harbour, making it perfect for picturesque moments and Instagram-worthy photos.

### 4. Service & Reputation
**Staff Professionalism:** The staff consistently deliver exceptional, multilingual service, responding promptly to needs. They are frequently praised for being 'attentive yet unobtrusive,' a quality particularly appreciated by mainland Chinese guests.

### 5. Cristiano Ronaldo Connection
For football enthusiasts, the hotel lobby proudly displays three autographed Cristiano Ronaldo jerseys, conveniently located right next to the K11 Cristiano Ronaldo Museum – a perfect spot for fan photos. It was even rumored that Cristiano Ronaldo and his Al Nassr team stayed here when they played a match in Hong Kong on August 15th. What a shame I missed that!

Regent

Columbus

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