Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital

Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital Reviews

Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital

No.278 Dongdazhi Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital
Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated HospitalCrystal Orange Hotel Harbin Baicheng Railway Station First Affiliated HospitalCrystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital
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Guest Reviews of Crystal Orange Hotel Harbin Baicheng Railway Station First Affiliated Hospital

9.5/10
Outstanding
2088 review
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(2088)
Positive reviews(2049)
Reviews with photos/video(363)
Easy to get around(286)
Friendly front desk staff(256)
Delicious breakfast(172)
Close to metro(136)
Perfect for business trips(56)
Nice bathtub(45)
Good sound insulation(42)
Has facilities for children(14)
Negative reviews(39)
Guest User
Special Twin Room
Stayed in Dec 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 10, 2025
Spacious room and well facilitated, comfy beds and equipped with all necessities. 1 min walk to metro station, super convenience. surrounded by department stores and restaurants. very friendly staff, zero concern making our Harbin stay impressive!
Response from Property: Thank you for your sincere evaluation. The hotel is very touched and honored to receive your satisfaction and to share it with other travelers. Your satisfaction is the greatest motivation for our work. We will continue to work hard to ensure that every guest can enjoy warm and thoughtful service. We will continue to train and motivate our front desk team to maintain a high level of customer service and ensure that every guest has a pleasant stay. Looking forward to your next stay
Guest User
Family-friendly Suite
Stayed in Oct 2024
Family
4 review
9.5/10
Amazing
Posted on Nov 23, 2024
Convenient location and value for money breakfast served when purchased the breakfast voucher on site. There’s a famous Chinese restaurant 李家小馆nearby the hotel provides value set meal which can be purchased from the 大众点评。
Response from Property: Dear guest, hello! Thank you very much for your high evaluation of the hotel in all aspects. We are very happy to hear that you are satisfied with the environment, service, facilities and location, which are the focus of our efforts to improve and maintain. Your strong recommendation and good memories are the best affirmation of our work. We will continue to work hard to provide every guest with excellent service and unforgettable accommodation experience. We look forward to your visit again and create more good memories with us. I wish you a happy life and a safe journey
Guest User
Family Friendly Smart Room (Bathtub)
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Jan 1, 2025
very helpful counter service by Miss Lina clean environment
Response from Property: Dear Guest,Thank you very much for your positive feedback and special mention of Miss Lina. We are delighted to hear that your stay at our hotel was enjoyable and that you were satisfied with the efficient and friendly service provided by Miss Lina.We are always committed to providing a clean, comfortable environment and excellent customer service. Your feedback is invaluable to us, as it not only affirms the efforts of our team but also motivates us to continue improving our service quality.Please visit us again, and we look forward to providing you with the same outstanding service, ensuring that every stay leaves you with wonderful memories.Wishing you a pleasant life!
jing_orange
Family Friendly Smart Room (Bathtub)
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Oct 1, 2024
OK OKOK
Response from Property: 感謝您的五星好評!期待您的再次光臨,祝您一切順利,生活愉快!
Guest User
2-bed Room
Stayed in Jun 2024
Business traveler
13 review
10/10
Outstanding
Posted on Jul 15, 2024
nice location and service
Response from Property: Dear guest: Thank you for staying at Crystal Orange Harbin Railway Station Medical University First Hospital Hotel and sharing your stay experience with us. We are very happy to receive your recognition. Crystal Orange, as a mid-to-high-end brand under Huazhu, has been committed to In order to provide guests with a satisfactory stay experience, every employee of the hotel has always adhered to the "customer-centered" service concept, so that traveling guests can feel at home. The small refrigerator in the room is equipped with free drinks for you to enjoy. Xiaodu allows you to fully experience the sense of technology brought by smart hotels. The room is also equipped with a constant-temperature shower, which makes people feel like a surprise like a deep tropical rainforest. There are also facilities for you in the lobby The set snack stations, drink stations, and pastries are all little surprises prepared for you. The hotel is located in the core area of ​​Dongdazhi Street. It has a strategic location and can meet your needs for clothing, food, housing, transportation, travel, shopping, entertainment, and medical treatment. Thank you again for your affirmation and recommendation to us, and we sincerely look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jul 2023
Business traveler
3 review
8.5/10
Very Good
Posted on Aug 8, 2023
Like this hotel chain. Cozy rooms and good service.
Response from Property: Dear guests, hello! Welcome to Crystal Orange Harbin Railway Station Medical University First Hospital Hotel. It is the hotel's honor to receive your satisfaction. We are very happy that you choose this hotel. We hope that your satisfaction will make the hotel welcome your next visit. We look forward to your stay again. !
Shanzhaxiaoguocha
Queen Room
Stayed in Sep 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 18, 2025
It was really great, and they even upgraded our room for free. The front desk service was also superb. We were on the 19th floor, and the other floors were under renovation. Before check-in, the front desk called to ask if we would mind. There was a tiny bit of noise after check-in, but it was barely a problem.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your high praise and five-star review of the Orange Crystal Hotel First Affiliated Hospital of China Medical University! We are honored to have upgraded your room for free and to provide you with such thoughtful and attentive service, making your stay so pleasant. The warm phone call from the front desk before your check-in and the quiet environment after your arrival are examples of the service details and quality we consistently strive for. We will continue to maintain and improve these aspects, and we look forward to your next visit. We hope you will continue to have a wonderful experience at the Orange Crystal Hotel First Affiliated Hospital of China Medical University!
_WeChat292083****
Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 11, 2025
Hotel Review Option 1: Focus on the Overall Experience and Service This stay exceeded all expectations and warrants a five-star rating! From the moment I entered the lobby, the front desk staff greeted me with warmth and professionalism, answering all my questions efficiently and patiently. The room was warmly decorated and elegant, and the bedding was soft and comfortable, ensuring a wonderful night's sleep. The housekeeping service was particularly responsive and attentive to every detail. The hotel enjoys a prime location, convenient transportation, and excellent amenities. Whether traveling for business or leisure, this is a perfect choice and I will definitely return! Option 2: Focus on the Ambience and Quality Details I highly recommend this gem of a hotel! The hotel's overall design is minimalist and elegant. The lobby's aroma is soothing, and the greenery in the common areas is well-placed, creating a comfortable and natural atmosphere. The rooms are spotlessly clean, and the amenities are well-maintained and complete. The smart control system is very user-friendly. The view from the window is stunning, and waking up to a breathtaking view is a delight. The breakfast is varied, fresh, and delicious, satisfying every taste. The hotel's thoughtful attention to detail was evident in every detail, making for a truly exceptional stay! Option 3: Focus on value and unique features This is an exceptionally cost-effective experience! The hotel's affordable price doesn't compromise on quality. The spacious rooms feature stylish, modern decor, ample natural light, and a truly comfortable feel. The most surprising aspect was the hotel's exceptional service, including free shuttle service and a thoughtful welcome gift of fruit and small gifts. The hotel's restaurant offers delicious, affordable, and authentic cuisine, leaving a lasting impression. The staff were attentive and helpful, making me feel right at home. Both the amenities and services are exceptionally high quality for this price point. It's an absolute steal and highly recommended!
Original textTranslated by Google
Response from Property: Thank you for your sincere appreciation! Our excellent location and clean environment are our utmost responsibility, and it is our greatest honor to bring you convenience and comfort. We look forward to seeing you again and will continue to provide you with attentive service!
213077****
Business Queen Room
Stayed in May 2025
Business traveler
34 review
4.5/10
Posted on Jul 1, 2025
The only advantage is that it is convenient for business and transportation nearby. The hotel is very old, and other floors are being renovated, as well as the elevator. The room is also very old, and I didn't see the welcome fruit when I booked it.
Original textTranslated by Google
Response from Property: Dear guests, welcome to Orange Crystal Hotel Harbin Railway Station First Hospital of Medical University. We apologize for not providing you with a good stay experience. We hope to contact you to let the hotel know about our shortcomings so that we can correct them in a timely manner. We apologize again.
M481792****
Business 2-bed Room
Stayed in Apr 2025
Other
5 review
2.0/10
Posted on Aug 13, 2025
I had planned to stay another day, but for a hotel costing over 500 yuan, the cleanliness was incredibly poor. The urine stain in the bathroom had already dried, and the stench was so overwhelming it was almost suffocating! Someone came to clean the toilet seat with the same cloth they'd used to clean the urine stain. Then my husband used the shower head himself, and the toilet had no drain, so water all over the floor. We both had to clean it up again... That night... I was speechless! What a stay! I travel a lot, and this was the first time I'd seen such poor cleanliness in a hotel!
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for taking the time to provide feedback on your stay. We sincerely apologize for the hygiene issues you mentioned, as this was an oversight on our part. We have immediately arranged for a dedicated team to conduct a comprehensive inspection and optimization of our cleaning procedures. We will strengthen our oversight in the future to strive to provide every guest with a cleaner and more comfortable accommodation environment. Thank you again for your feedback, and we look forward to providing you with even better service in the future.
Anonymous User
Queen Room
Stayed in Apr 2025
Business traveler
16 review
10/10
Outstanding
Posted on May 21, 2025
The hotel is conveniently located and the room facilities are complete. I like the lighting in the room. The bed is moderately soft and hard. There is free Coke in the small refrigerator. The front desk staff is enthusiastic and answers all questions. I will stay here again next time.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for taking the time to leave us such a wonderful review. Your recognition means a lot to us. We are very pleased to know that you are satisfied with our service, environment and facilities. We have always been committed to providing every guest with a comfortable and convenient accommodation experience. Your satisfaction is the greatest affirmation of our work. We will continue to work hard to continuously improve the quality of service, keep the environment clean and elegant, improve facilities and equipment, and ensure that every guest staying in the hotel can enjoy a cost-effective accommodation experience. We look forward to your visit again next time. We will definitely welcome you with more considerate service and let you feel the warmth and comfort of home again. Thank you again for your support and choice!
M313279****
Queen Room
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 20, 2025
The room is well-equipped, the bathroom is separated into wet and dry areas, the room is spacious and bright with good lighting, the TV screen is large and clear, and you can cast the screen with one click. There is also a small refrigerator in the room to keep things refrigerated, and free water and cola are provided. It was a very satisfying experience.
Original textTranslated by Google
Response from Property: 您好!非常感謝您對我們給予酒店環境的高度評價!您的認可是我們不懈努力的最好回報。我們深知,每一次入住體驗都離不開您對我們工作的支持與理解。我們會繼續秉持“以客為尊”的理念,不斷提升設施的完善度,保持環境的優美與寧靜,確保衞生的高標準,並以更加貼心的服務迎接每一位客人。期待您再次光臨,我們將竭誠為您打造更加舒適、便捷的住宿體驗!
M471630****
Queen Room
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 14, 2025
The front desk service attitude is good, warm and thoughtful, meeting the needs, giving people a homely feeling. The hotel has complete facilities, equipped with a laundry room and a gym, which is very convenient. The room is clean and tidy, and the bed is comfortable. The hotel is in a prime location with convenient transportation. There are public transportation stations and subways nearby, which is convenient for travel. Overall, I am very satisfied
Original textTranslated by Google
Response from Property: 您好!非常感謝您對我們的設施、衞生、環境和服務給予的高度評價!您的認可是我們不懈努力的最好回報。我們深知,每一次入住體驗都離不開您對我們工作的支持與理解。我們會繼續秉持“以客為尊”的理念,不斷提升設施的完善度,保持環境的優美與寧靜,確保衞生的高標準,並以更加貼心的服務迎接每一位客人。期待您再次光臨,我們將竭誠為您打造更加舒適、便捷的住宿體驗!
M233914****
Superior 2-bed Room
Stayed in Apr 2025
Family
32 review
10/10
Outstanding
Posted on May 5, 2025
Very satisfied. The hotel is quiet and very clean. The breakfast is very rich. It is convenient to go anywhere because there is a subway station right outside. I will continue to choose Orange Crystal Hotel when I come to Harbin next time!
Original textTranslated by Google
Response from Property: Dear guest: Hello! We are honored to receive your praise! Thank you very much for your recognition and support of Orange Crystal Hotel. We are encouraged by your praise for the quiet, clean and sanitary environment of the hotel, as well as the rich breakfast and convenient transportation. We are always committed to providing every guest with a comfortable and convenient accommodation experience, and your satisfaction is our greatest motivation. We look forward to you continuing to choose to stay at our Orange Crystal Hotel when you come to Harbin next time. We will continue to provide you with high-quality services as always, so that you can feel the warmth and comfort of home. Thank you again for your support and love, and wish you a happy life!
1350368****
Queen Room
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 26, 2025
Close to the subway station, convenient for travel, good sanitary facilities, spacious and bright rooms, good front desk service, free room upgrade, I will choose here next time.
Original textTranslated by Google
Response from Property: Wow, that's a great review! We always strive to provide the best experience for our guests and we're glad you enjoyed it. Hope to see you next time! "