Sotetsu Fresa Inn Kyoto-Hachijoguchi

Sotetsu Fresa Inn Kyoto-Hachijoguchi Reviews

Sotetsu Fresa Inn Kyoto-Hachijoguchi

Higashikujo Nishisannocho 11, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8003, JapanView Hotel Details
Sotetsu Fresa Inn Kyoto-Hachijoguchi
Sotetsu Fresa Inn Kyoto-HachijoguchiSotetsu Fresa Inn Kyoto-HachijoguchiSotetsu Fresa Inn Kyoto-Hachijoguchi
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Guest Reviews of Sotetsu Fresa Inn Kyoto-Hachijoguchi

9.5/10
Amazing
395 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(395)
Positive reviews(390)
Reviews with photos/video(118)
Easy to get around(62)
Convenient for shopping(44)
Delicious breakfast(36)
Friendly front desk staff(23)
Close to airport(11)
Luggage delivery service(10)
Nice bathtub(7)
Excellent room layout(6)
Negative reviews(5)
Travelwithfei
Standard Double Room
Stayed in Oct 2025
Solo traveler
55 review
10/10
Outstanding
Posted on Nov 16, 2025
Such a good place to stay nearby Kyoto station. Happy! Would like to be back here again in the future.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Kyoto Station Hachijo Exit.We look forward to welcoming you back to our hotel when you visit Kyoto again.Front Desk
Guest User
Standard Double Room
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 18, 2025
Friendly Staff, Good Location, near Kyoto Station and walking distance to shopping area too
Response from Property: Thank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto-Hachijoguchi from among the many hotels available.Thank you very much for your kind words about our location. Our hotel is located close to Kyoto Station's Hachijo East Exit, and is close to restaurants and convenience stores, so it is very popular with a wide range of guests, including those traveling and on business.We would also like to thank you for your kind words about our staff's service.Ensuring our customers' satisfaction is our motivation.Thank you very much for taking the time to share your review. All of our staff look forward to welcoming you back.Sotetsu Fresa Inn Kyoto-Hachijoguchi Front Desk
Anonymous User
Comfort Double Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Nov 8, 2025
The hotel is in a convenient location with easy access to public transport. The room was quiet, clean, and well-kept. Front desk staff were friendly and welcoming. Overall, a comfortable and pleasant stay.
Response from Property: Thank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijo Exit among the many hotels available.We sincerely appreciate your kind words regarding our location. Our hotel is conveniently situated near Kyoto Station's Hachijo East Exit, with restaurants and convenience stores nearby, making it highly popular among a wide range of guests, whether traveling for leisure or business.We are delighted to receive your praise regarding our rooms.We will continue striving to maintain cleanliness and ensure our guests enjoy a comfortable stay.We also thank you for your kind words regarding our staff's service.Your satisfaction is our greatest motivation.We look forward to welcoming you back.Sincerely,Reception
mezzan9ne
Standard Double Room
Stayed in Sep 2025
Solo traveler
10 review
9.0/10
Great
Posted on Oct 18, 2025
Very conveniently located, around 5 minutes or less to Kyoto Station, with a few konbinis located nearby. I was pleasantly surprised by how cozy it was, despite it being small. It really was very comfortable, and in spite of the room size, the toilet was of a decent size. My only grouse is that the table is too small to be of any use. Besides that, this hotel is definitely a contender for when I visit Kyoto again.
Response from Property: hank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto-Hachijoguchi from among the many hotels available.Thank you very much for your kind words about our location. Our hotel is located close to Kyoto Station's Hachijo East Exit, and is close to restaurants and convenience stores, making it an extremely popular choice for a wide range of guests, including travelers and business travelers.We apologize for any inconvenience caused regarding the room facilities. While this is an area that is difficult to improve, we will take your comments into consideration when making future renovations and developing new stores.Thank you very much for taking the time to share your review. All of our staff look forward to welcoming you back.Sotetsu Fresa Inn Kyoto-Hachijoguchi Front Desk
Guest User
Comfort Double Room
Stayed in Sep 2025
Family
11 review
10/10
Outstanding
Posted on Oct 8, 2025
Best location, Tiny room but clean and comfortable. The amenities are available for self service
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kyoto-Hachijoguchi from among the many hotels available.We sincerely appreciate your kind words about the location. Our hotel is close to Kyoto Station's Hachijo East Exit and is also close to restaurants and convenience stores, making it popular with a wide range of guests, including travelers and business travelers.We will continue to maintain cleanliness and strive to ensure our guests have a comfortable stay.Thank you very much for posting your review. All of our staff look forward to welcoming you again.Sotetsu Fresa Inn Kyoto-Hachijoguchi Front Desk
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 30, 2025
We love this hotel close to the Kyoto station easy to get around ,luggage storage is available Laundry machine service is also available at the 1 st floor
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kyoto Station Hachijo Exit.We are very happy to know that you liked our hotel.We will keep your luggage free of charge only on the day of check-in and check-out.Please feel free to contact our front desk staff if you need any assistance.Our hotel chain has outlets all over Japan.We hope you will choose our hotel again if you have the opportunity to travel to Japan again.We look forward to seeing you again soon.reception
Guest User
Twin Room
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 25, 2025
Near main subway Staff friendly Clean room
Response from Property: We sincerely appreciate your choice to stay at Sōtetsu Fresa Inn Kyoto Station Hachijō-guchi among the many hotels available.We are grateful for your kind words regarding our location. Our hotel is conveniently located near Kyoto Station Hachijō-guchi, with restaurants and convenience stores nearby, making it highly popular among a wide range of guests, including travelers and business professionals.We are delighted to receive your praise regarding our rooms.We will continue to strive to maintain cleanliness and ensure that our guests have a comfortable stay. We are also very pleased to receive your kind words about our staff. We are delighted to have been able to share a memorable time with you. We hope you will choose to stay with us again in the future.
Guest User
Twin Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 1, 2025
The room is big enough and quite clean. Walking distance to Kyoto train station, next to Lawson and close to Donki. However, less variety for breakfast.
Response from Property: Thank you for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijoguchi from among the many hotels available.Thank you very much for your kind words about the location. Our hotel is located near Kyoto Station Hachijo East Exit, and there are restaurants and convenience stores nearby, so it is very popular with a wide range of customers, including travelers and business people.We are very happy to receive your kind words about the room.We will continue to work hard to maintain cleanliness and ensure that our guests have a comfortable stay.We are also sorry that the breakfast did not meet your expectations. We will discuss this with the relevant department and strive to improve the experience so that we can incorporate your valuable opinions.Thank you for staying at Sotetsu Fresa Inn Kyoto Station Hachijoguchi.We look forward to welcoming you again.
Fern Fernn
Comfort Double Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 17, 2025
The location is super nice, the staff were nice and polite.
Response from Property: Thank you very much for your stay at our hotel.Our hotel provides services with the convenience and comfort of our guests as our top priority.We are glad to hear your compliments about our staff and service.We will continue to provide more better services to ensure that our guests are satisfied with their stay at our hotel.We look forward to serving you again.Yours sincerely,
Anonymous User
Standard Double Room
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 21, 2025
We loved it here. Everything is superb especially the helpful & kind receptionists. They also provide luggage storage if you checkin earlier & checkout later. Very close to Avanti Mall & Kyoto station. Lawson is just below the property.Definitely will come back and stay here soon.
Response from Property: Thank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijo Exit among the many hotels available.We are deeply grateful for your kind words regarding our location. Situated near Kyoto Station's Hachijo East Exit, our hotel is surrounded by restaurants and convenience stores, making it highly popular among a wide range of guests, whether traveling for leisure or business.We also sincerely appreciate your praise for our staff's service.Your satisfaction is our greatest motivation.Thank you very much for taking the time to share your feedback. Our entire staff sincerely looks forward to welcoming you back.Sotetsu Fresa Inn Kyoto Station Hachijo Exit Front Desk 
Ah Yuni
Twin Room
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 29, 2025
We made this reservation at the last minute because we loved Kyoto so much. Best decision ever. The staff are kind, the room is one of the best we’ve stayed on a budget, and the breakfast is good.
Response from Property: Thank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijo Exit among the many hotels available.We sincerely appreciate your kind words regarding our staff's service.Your satisfaction is our greatest encouragement.We are delighted to hear your praise regarding our breakfast.Our breakfast menu features Kyoto flavors such as white miso and pickles, served daily in a buffet format. We believe this variety ensures you can enjoy it without ever growing tired of it.Thank you once again for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijo Exit.We sincerely look forward to welcoming you back.Reception
zhaoz
Standard Double Room
Stayed in Sep 2025
Traveling with friends
2 review
6.5/10
Posted on Oct 28, 2025
Had such a terrible experience with the female staff. She was extremely rude and unreasonable when we wanted to enquire accommodation related questions.
Response from Property: Thank you for choosing our hotel among so many options.We are delighted to receive your high praise regarding our facilities and amenities.Initially, we were very perplexed that you were not satisfied with our hotel's rules.We apologize for the time it took to communicate our intentions clearly, as we do not speak English.Thank you for taking the time despite your fatigue from the long journey.Thank you for taking the time to send us a review despite your busy schedule.reception
CHINLIP
Connecting Room
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 23, 2025
2nd time staying in this hotel on last year and this year. It’s located in a very convenient location which is Less than 5 mins walk from Kyoto Station. It has a convenient store beside the hotel and surrounded by many eateries. I find it convenient that there are 2 Bus Routes back from Kiyomizu-dera to the hotel. One which is the normal one Bus No. 206 back to Bus Terminal at the Kyoto Station. The other one is Bus Nos. 202 and 207 which is at the other side of the hotel and only 5 mins walk from bus stop to hotel. Importantly is these buses are less crowded 👍
Response from Property: We sincerely thank you for choosing to stay at Sotetsu Fresa Inn Kyoto Station Hachijo Exit again this year.We are deeply grateful for your kind words regarding our location. Situated near Kyoto Station's Hachijo East Exit, our hotel is surrounded by restaurants and convenience stores, making it highly popular among a wide range of guests, whether traveling for leisure or business.Thank you very much for taking the time to share your feedback. Our entire staff sincerely looks forward to welcoming you back.Sotetsu Fresa Inn Kyoto Station Hachijo Exit Front Desk
Ratchasri Kidking
Standard Double Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 6, 2025
Near Kyoto Station, easy to get around attractions places.
Response from Property: Thank you for choosing to stay at Sotetsu Fresa Inn Kyoto-Hachijoguchi from the many hotels available.Thank you very much for your kind words about the location. Our hotel is located close to the Hachijo East Exit of Kyoto Station, and there are restaurants and convenience stores nearby, so it is very popular with a wide range of customers, including those traveling and on business.Thank you for staying at Sotetsu Fresa Inn Kyoto-Hachijoguchi.We look forward to welcoming you back.
Guest User
Comfort Double Room
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 3, 2025
This hotel has a very nice location. It is walking distance to the Kyoto train station, malls and even has convenience stores beside the hotel. Sotetsu Fresa Inn has been my favorite ever since because of the friendly staff, its location and its free to use nightwears. Will definitely come back
Response from Property: Thank you very much for staying at our hotel.We are very pleased to read your comments on your stay with us.We hope you will choose our hotel again if you have the opportunity to visit Kyoto again.Our entire staff looks forward to seeing you again.Reception