Hotels near Ottawa Train Station, Ottawa

"We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either."

"Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)"

"The room is spacious, tidy and clean with sufficient facilities. I really appreciate the housekeeping. The housekeeper is considerate and helpful. The breakfast is included and the variety is sufficient. I think this hotel provides good value for money with such service and breakfast at reasonable prices."

"The location has some certain distance to subway stations, but it only matters if you arrive to or depart from the hotel using transit, as you might need to walk for around 10 minutes in order to get to the hotel. However, most of the attractions (Parliament, ByWard market) are within walkable distance (less than 20 minutes) so it is not a problem for me. The room is extremely spacious with even a kitchen and a printer for this price point, and the room is clean. However, the shower blinds have some gaps which seeps water to the floor wet while showering… The staff is really nice and friendly, and the free breakfast that comes with the room is good enough (I like the sausage and the egg bites). The laundry is 24/7 and comes with complimentary laundry sheets and powder, which is a big plus. However, do note that there is a certain chance that you’ll be assigned to a first floor room, which is essentially the ground floor… One of the entrance (the one next to the parking lot) for ground floor rooms can look a little bit sketchy at night. Since my room is also next to Elgin street where people go to the pubs at night, it can get a little bit noisy, but the bed is far away from the window so it sort of cancelled the disadvantage. It would be better if the front desk asked if a ground floor room was OK before giving the room cards."

"The hostel is located in the downtown area, which is very convenient for traveling. They also offer activities such as Historical Jail Tour, walking to bars with other travellers (I cannot remember what they call it), and cookies decoration (during the Christmas season). Friendly and helpful staff. Affordable price."

"Ottawa is very small, the hotel location is very convenient, also in the core area, about 20 minutes to the subway station. I saw that everyone commented that the facilities were old and I didn't think it was in the way. When I checked in, the swimming pool could not be used. The indoor one did not say that the reason was repaired. Second, the deposit pre-authorization requires 200 knives, the sound of the air conditioner in the room rumbling, quickly call the front desk to see, the little brother said that there is no way that it may be broken, and then whispered to me, or I asked the front desk if I could change a room. Dreams came, called the front desk, the front desk said to go upstairs to the same room type and wait for someone to send the key to change the room. Well, after waiting for 15 minutes, no one came, just take the floor phone to the front desk, and then the front desk said to wait for them to urge them, and then Shi sinks the sea and waits for 15 minutes. Well, go downstairs and ask the front desk, the one at the front desk, said in vain that she didn't receive the call, didn't say to change the room, said that the air conditioner was normal! She answered the phone, can the hotel phone call be elsewhere, originally it is not necessary to change, must waste customer time... This service attitude is a bit too greasy!"

"The room was quite comfortable, and the bedding was just right. Overall, the hotel felt pretty good. Its location, right in the heart of the city, is particularly convenient for transportation and city walks. The front desk staff were very enthusiastic, always offering warm walnut pie, which made up for the slight inconvenience of the lobby renovation. They say it'll be finished in May, and looking at the renderings, the newly renovated lobby seems promising. There's one slightly unpleasant incident I'd like to mention. We booked a room with breakfast, and on the first morning, we went to the restaurant. After registering our room number at the entrance, the server immediately asked if we'd like coffee or tea. I asked for a double espresso, and she cheerfully arranged our seating while talking, which felt quite good. However, as our meal was nearing its end, the server presented a bill saying the coffee was an extra charge. This approach felt a bit disingenuous, and it's the first time I've encountered such a thing. I was a bit unhappy and immediately asked the server why they didn't inform us upfront when we were at the entrance. In our usual way of thinking, coffee with breakfast is perfectly normal. Seeing our displeasure, and noticing the $10 CAD tip we left on the table, the server beamed and said she would take care of the coffee bill, implying it wouldn't be charged. However, three days later, it still appeared on the bill at check-out. Although it was only $4 CAD, that's not the point. I complained about it at the front desk, and they also agreed that such a practice was inappropriate and offered to re-print the bill and refund me. I didn't want the hassle and declined. I'm only mentioning this in hopes that they won't resort to what frankly feels like a deceptive tactic in the future. Perhaps it was an individual server's action, but it ultimately affects the Hilton group's image. Because of this, I'd also like to offer a friendly tip to future guests."

"They listened to all my requests and the location of the accommodation was really great😀 I was worried because it was clean and the accommodation was a bit cheap, but it was clean and nice😀"

"The location is close to where I am on a business trip, and there are department stores nearby, but there are no slippers, toothpaste, toothbrush, hot water pot ..."

"We have stayed at Les Suites multiple times as a family, and we could not ask for a better experience every time. From the cleanliness of the rooms, kindness of the staff, amenities and location to restaurants and activities, it just ticks all of our boxes. Consistency is key :)"