Hotels near York Train Station, York

A solid 3 star experience but not more than that. They say they offer bike courier pick up for your luggage from the train station, but I didn't get sent any information about how to book it, every time I tried to call I couldn't get through to a human, and when I eventually found an email address to contact about it, no one replied. We were put in a room on the very top floor right after the heat wave, the temperature up there was still so warm, could feel it going up in as we ascended the stairs, but I couldn't open the window in the room very much without bugs flying in. They provided a small fan but it didn't do much. Our room was cramped, not really anywhere to store your luggage and the bathroom's only surface space to put your things was a ledge above the toilet which I didn't like. On the other hand, all the people we spoke to at reception were friendly and helpful, the location was convenient and the pantry was appreciated.

Beautiful hotel only 10 minutes walk from the city centre  Our room was clean and cosy  In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵 The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night  All the staff were friendly and helpful  We will definitely return in the near future.

Located within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free. The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.

A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.

The hotel has a great location, not far from the city center and attractions. The front desk service was mediocre. We checked out early, but then received an email asking us to self-checkout, which was confusing. A small amount of our deposit was deducted, but we didn't receive any receipt explaining why. Perhaps the snacks on the table were chargeable, but there was no clear pricing displayed. Overall, the stay was average, and the service definitely wasn't worth nearly £200 a night.

The hotel charges guests £18 for parking, compared to £35 for non-guests, which is quite reasonable considering the spacious and unrestricted in-and-out access. Its friendly proximity to the city center makes it a great choice for a city walk, especially with York's unique cultural charm. Definitely recommend.

We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable. I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning. What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place. Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?

The room and hotel itself was great, but there were no instructions on how to order food to the room. The phone had no dial tone. A note on the phone said details to contact reception were accessible through the tv...no idea where!? There was no welcome sheet on how to make contact with reception, order food or restaurant/breakfast times etc. My case was also left out in reception from 11am when I initially checked in until checking back in at 11pm!! (I was told it would be stored safely until I returned) The reception was unmanned when I checked back in at 11pm with only my case left out alone in the lobby! (I did tell them I wouldn't be checking back in untill night!) Disappointed 😞

Perfect stay! Room is very spacious and very clean. Beds and pillows are comfortable. The location is very strategic as well. Walkable to tourist spots and eatries. The buffer breakfast is beyond expectations! We enjoyed our breakfast. Highly recommended.

I've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room. The staff have always been pleasant, friendly, and polite. 5 stars from me!