Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 8, 2026|Executive King Room
Guest UserThis hotel was exceptional and definitely the best hotel I've ever stayed in. The service was unforgettable and all the staff were approachable and ready to have a good chat. My family and I interacted with lots of bubbly staff with excellent service at the breakfast. The staff at the lobby were no different, they spontaneously helped us to open the doors and pull our luggages with friendly words of greeting. The concierge workers were also a great help with finding our way around the big city of Jakarta, and had a great knowledge of the surrounding area. Additionally, they allowed us to check out late at 1pm even with the limited vacancies. When we accidentally dropped our bags on the floor, one concierge lady even rushed to help us pick them up. The room itself was clean and spacious with no bad odours, and the beds were extra comfortable with their memory foam pillows. Complementary water, milk, tea and coffee was also provided. The breakfast on the 90th was another memorable feature. There was a cold section and hot section for the food, and a menu you could order from. For drinks, the highlights were customizable freshly grinded juice and homemade tea with table service on a cart. The same floor also had a great view of the city skyline (I reccomend the night view and sunrise if your an early riser). The indoor pool and gym is a great stop for a cooldown if you need a break from the heat, or just want to have a workout. Both facilities were clean and convenient. The location was another big hit, the hotel was right in the middle of centeral Jakarta, and a short walk away from a bus station and MRT, along with a bunch of malls/plazas with lots of great places to eat and drink. I'd definitely come back to this hotel, and I strongly recommend you to try it out.
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Price per night from:BRL 697
Posted on Sep 2, 2026|3-Bedroom Premier
Guest UserWe had a wonderful stay at Ascott Jakarta. The location offers easy access to shopping, dining, and attractions. The three-bedroom apartment was spacious, comfortable, and perfect for our group. We especially appreciated the daily housekeeping, which kept everything clean and pleasant throughout our stay. Highly recommended for families and groups!
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Price per night from:BRL 532
Posted on Aug 24, 2026|Superior Queen Room Non Smoking
Guest User[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]
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Price per night from:BRL 294
Posted on Aug 19, 2026|Superior
Aaa_yao
The overall facilities are a bit old, and the bathroom design makes it easy for water to overflow when showering. However, the location is excellent, and the service is above average. The attached Italian restaurant also serves delicious food. For the price, it's acceptable.
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Price per night from:BRL 205
Posted on Jan 5, 2026|Superior King Room
Henry_the_KingA mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden strip on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached)
So with no heating, I got cold there with 27c outside, I find this very very strange.
But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point.
On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting.
It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S
So there are several issues that affected my health here.
The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm.
Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting.
The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..
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Price per night from:BRL 154
Posted on Aug 15, 2026|Standard Double Room
Guest UserI had a really enjoyable stay at Asyana Kemayoran Jakarta. From the moment I arrived, the overall experience was excellent and the hotel immediately gave me a comfortable and welcoming impression. The cleanliness of the room and public areas was impressive, and everything was well maintained, neat, and pleasant throughout my stay.
The location was also very convenient, making it easy to access different places around Jakarta. The facilities provided by the hotel were complete and useful, and I especially appreciated how comfortable and relaxing the overall atmosphere was. The room itself was cozy, clean, and suitable for a comfortable overnight stay.
The service was another highlight of my experience. The staff were friendly, professional, helpful, and responsive whenever I needed assistance. They made the stay feel more enjoyable and made me feel well taken care of as a guest.
Overall, I was very satisfied with my stay at Asyana Kemayoran Jakarta. The combination of excellent cleanliness, a convenient location, good facilities, and friendly service made this a pleasant experience. I would definitely consider staying here again and would recommend it to couples or travelers looking for a comfortable and enjoyable stay in Jakarta.
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Price per night from:BRL 42
Posted on Sep 11, 2026|Executive King Room
Cornor988During arrival, staff handed me a cold towel, thats is a new for me. Staff name Dwi putro also really helpful and friendly during my checkin. He even upgraded me to a better room for my stay. Breakfast was excellent and there is a lot of choice of food to choose from. The swimming area was good. room was spacious and bed is comfy. Even it look a little old but it is still acceptable
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Price per night from:BRL 181
Posted on Jul 31, 2026|King Room
Guest UserThe hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.
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Price per night from:BRL 319
Posted on Jan 4, 2026|Privilege Queen Room Non smoking
Guest UserLocation is fantastic with lots of cafes and restaurants around. Room facilities were abit dated and old with cracks in the toilet and old room carpets.
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Price per night from:BRL 224
Posted on Feb 2, 2026
Duoqijunfute
The room was generally clean and affordable! There's a big mall nearby, right by the main road. The only downside was that the bathroom water was salty, but overall, it was a decent stay.
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Price per night from:BRL 18