"Drink snack vending machines
Change rooms for showering
Level 18 relaxing area
Also see level 8 business centre and level 20 upwards for nice views
The Good:
,* The good, indoor gym and classes
,* The security presence
,* Functional accommodational suites. Recommend largest duplex unit for 4 people with 3 beds
Airconditiong machines work fine in suite accommodation 31-3 North tower unit
I would choose HighPark again but take a Duplex unit for a family of four with 3 beds .
The not so good:
Plush rental Services company can do better but I will commend them and Sleep Bear for having a rental office on site at HighPark and customer care people on duty and luggage storage.
Dirty unit, needs deep clean. Bathroom tiles look like they have never bern cleaned,including back of bathroom door
Terrible drain pipe smell in bathroom. No window only extractor fan. I took cold shower on level 7 pool change room. The unit 31-3 North tower bathroom shower is not clean or hygienic
Cannot get rid of Durian smell in Fridge. Stayed 5 nights. There is a reason durian is banned in most places. It is a pest.
Washed the bed linen at the commercial laundry myself for hygiene
Accommodation cleaning service is poor.
Bed mattress collapsed. Pillows are sweat stained
Additional deposits and fees are charged for a second door keycard RM200 on top of check in deposit of RM200on cleaning service is poor.
Bed mattress collapsed. Pillows are sweat stained
Additional deposits and fees are charged for a door keycard RM200 on top of check in deposit of RM200"
"I had an absolutely wonderful stay at One World Hotel! We booked a Family room, which is perfect for groups of more than two travelers. The beds were incredibly comfortable, ensuring we got a great night's sleep. I was also highly impressed by the housekeeping staff, who cleaned our room to perfection every single day. The overall service was top-notch, and we will definitely return for another stay!"
"staffs are friendly and helpful đ you can feel that the hotel is slightly old however overall it's not too bad. drainage (sink & shower) is slow as it's probably clogged. we informed the concierge and they managed to solve it. wide variety of breakfast foods too. enjoyed the short 3d2n stay"
"Always a pleasant experience at Somerset Damansara Utama. The staff are consistently friendly, helpful, and provide excellent service. Special thanks to Saravanan for always being attentive, helpful, and welcoming. Truly appreciate the great hospitality!"
"It's really close to SS2, with a mall downstairs, and the apartment is brand new. There are so many food options nearby, which is super convenient! I stayed for several days and wanted to extend my stay, but unfortunately, it was fully booked for the upcoming days. I'll definitely come back here next time."
"The hotel's location is excellent, right next to a large shopping mall and at the intersection of two metro lines, making it very convenient for getting around and dining. The room was comfortable, and the breakfast offered a good variety and tasted delicious. The pool was also beautiful. Overall, it was a great stay."
"I had an enjoyable stay at the hotel. The service was excellent, the room was well-maintained, and the facilities met my expectations. The staff were attentive and made my stay very comfortable. I would highly recommend this hotel."
"Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow."
"Very good hotel, first time staying here, the room is big, the front desk is very warm and considerate.
The breakfast in the morning is especially rich, there are a lot of them, I will come again next time, I can eat a lot of local specialties of Kuala Lumpur in the hotel."
Great
43 reviews
9.0/10
1 night
From PLN 81
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9.2/10
Great
DDingdangThis place is located right behind a mosque. While it's not on the main road, there are 7-Eleven, 99 Speedmart, and even a Segi Fresh nearby, making daily life very convenient. The best part is the safety; you need to pass through three doors with access cards to get into the unit. The pool is incredibly clean, much cleaner than those 'influencer' pools in the city center. The room was comfortable for two adults and two children â really good! I'd definitely choose this type of apartment again if I have the chance; it's more budget-friendly and comfortable than a hotel. I highly recommend this apartment style accommodation. It's about a 20-25 minute walk to IKEA (BIKL) and a 10-15 minute walk to the shopping center in Bandar Utama.
GGuest UserOverall, my stay was very pleasant. The room was spotlessly clean, and the facilities were excellent â reliable hot water and effective air conditioning for both cooling and heating. The front desk staff were responsive, and the hotel's location was convenient with plenty of amenities nearby and easy access to transportation. My only minor suggestion would be to perhaps refine a few small details. All in all, I was very satisfied.
AAnonymous Userstayed at royale chulan for my sisterâs wedding and overall, it was a nice stay. the hotel has that classic, old-money kind of vibe which i really liked, although i do think some areas could be maintained a little better to bring the hotel back to its full charm.
overall, itâs pretty much your average hotel experience â nothing particularly extraordinary, but comfortable enough for a short stay.
special shoutout to the man in the blue baju melayu who helped us with our bags. his service was honestly 10/10 â very helpful, friendly and made such a good first impression. âïž
breakfast was probably the weakest part for me, around 6/10. there was room for improvement in terms of the food and overall selection.
overall: a pleasant stay, beautiful old-money atmosphere, but definitely could use better maintenance and an improved breakfast selection.
MMimie WFLThey upgraded my room to two rooms ! Thanks
Have microwave, water heater and refrigerator.
For me, really love this unit ! Thanks for upgrading!
The kettle in the room not working well and the staff replace it very fast ! Love it !
Will repeat for sure !
Parking rm 6 max per day !
GGuest UserI had a wonderful stay at this hotel and would strongly recommend it to anyone visiting Malaysia.
The location is fantastic â right next to an MRT station, which made getting around the city super easy and convenient.
What really stood out for me was the amazing staff. I only brought a USB cable to charge my phone, and they kindly allowed me to charge it in the lobby. That kind of flexibility and friendliness is rare and much appreciated.
As a bonus, I also discovered that the TV in the room has a USB port, so I could charge my phone there as well â a smart and thoughtful touch.
Another great touch â thereâs a filtered water pipe available, so you can easily get a cool, clean drink, which is especially refreshing in Malaysiaâs hot weather.
Overall, great service, excellent location, and practical little details that made my stay stress-free. Will definitely stay here again.
MMango TyngHad a wonderful stay here. The room was exceptionally clean, spacious, and very well-maintained. The bed was extremely comfortable, and the view/lighting from the window made the room feel super cozy and bright.
Facilities were great and the check-in process was smooth and hassle-free. Excellent service overallâdefinitely a highly recommended place for a short getaway or business trip. Will definitely come back again!
GGuest UserClean outside and inside. A good location both Mossaz and Paxtonz are part of the Empire City in Damansara, Petaling Jaya next to the integrated shopping mall precinct rebranded into Hextar World at Empire city. Drive in and drop off at either designated lobbies under their names or drive into a well lighted multi-storey car park with security guards. Park car nearest to separate lift access to each lobby. Lift lobby up to units secured with unit access card. Deposit may be required depending on operator from RM50, RM100 or RM200 so prepare cash. Have BIla Bila Mart and food outlets nearby and in the mall, I guess. Saw a full pickle ball court nearby. Nice.
FFood Channelæșćžć Great convenient location with two supermarkets downstairs. Based on available information, âSleepy Bear Hospitalityâ primarily refers to a serviced apartment management brand (often called Sleepy Bear in English) operating in Kuala Lumpur and Selangor, Malaysia, specializing in apartment-style accommodations with facilities like kitchens and washing machines.
· đĄ Key Features: Mostly self-check-in, usually offering a gym and pool. However, as it's not a traditional hotel, service response times are often criticized.
· đ Main Branches: Several locations in and around Kuala Lumpur, with varying reputations. Popular choices include:
· HighPark Suites: Located in Petaling Jaya, opened in 2024, one of their more representative properties.
· Sleepy Bear's Arte Plus: Located in Ampang, Kuala Lumpur, newly opened in 2026.
· Anggun Residence: Located in Kuala Lumpur city center, near the Petronas Twin Towers.
â ïž Important to note:
· Authenticity Check: This is completely different from Vanke's high-end cultural hotel âYou Xiong.â There are also other similarly named hotel companies in China, so pay attention to the distinction when booking.
· Common Complaints: Service is the biggest drawback, with frequent complaints about long waits for check-in, unresponsive customer service, and even difficulty getting room cards. Additionally, bedding tends to be soft, and some mattresses are sagging. It's advisable to proactively contact them in advance after booking to confirm check-in procedures.
If you're interested in a specific branch, let me know, and I can look into more detailed guest experiences for you.
RRamya95The hotel lobby and room were luxurious, spacious, and very comfortable. I especially appreciated the ladies' parking facility, which was convenient and thoughtful. The location was excellent, with shops and restaurants within walking distance.
However, there were a few issues during my stay. The bathroom pipe was broken, and the air-conditioning remote control was not functioning properly. In addition, although the room was booked for four guests, only two towels were provided. The shower gel and shampoo bottles were also insufficiently filled and ran low quickly.
I provided this feedback during checkout. Overall, it was a pleasant stay, and I hope these maintenance and housekeeping issues can be addressed to further enhance the guest experience.
NNAMR..Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained.
Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldnât be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it.
Parking is available but comes with an extra charge.
Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.